Tiran Island Mountain Holidays

Great and nice customer services.

My room was very quiet and I enjoyed having the kitchen amenities and the balcony. The bed was average. My only negative comments are related to the unusually excessive daily damage deposit that I wasn’t expecting - big upfront unexpected expense! Also there was no bus cart for me to take groceries up to my room - but the bellmen would do it for a set fee. The pool was lovely, but closed at 7pm, which seemed early to me for summer. I enjoyed my stay, but won’t probably return to this resort.

Great hotel great room had a wonderful time. Comfortable beds. Staff was great. Food was good. Just had a great time. Thank you very much.

Top tier travel amenities for family in vegas

Attentive, friendly staff, comfy updates rooms. Smoke-free casino!

Hakone suite was awesome! Pamela at the front desk was very kind and accommodating!

Great staff. Clean room. Pretty good brunch

Room was small but neat and functional. Location was great for our purpose, ambience was nice in reception, nice bar and convenience center. Enjoyed our stay.

Lovely room, excellent condition, altho somewhat dated. Front desk understaffed and pf little assistance.

My stay at The Colony Palms had some highlights aesthetically, but overall the service and experience did not live up to expectations...especially given the price point. At check-in, the staff wasn’t very informative about the amenities or property layout. We were offered a welcome drink, which was a nice touch in theory, but the glasses weren’t clean, so we didn’t actually get to enjoy it until later in the evening. The biggest disappointment was the pool service. It consistently took about 25 minutes to get drinks from the bar, and there was no staff bringing orders to guests. This happened multiple times. On top of that, there were no chairs available for me and my boyfriend either morning because they were all claimed by around 8 a.m., which made it difficult to enjoy the main amenity we were looking forward to. Pool towels ran out by 12 when we got to the pool, so we didn't get towel right away either. There wasnt even a lot of people in the pool area for it to seem overwhelming for the staff. Food quality was also underwhelming. While staff were passing out popsicles poolside, they only made it to about a quarter of the guests, which felt inconsistent and poorly managed. Overall, the property itself is beautiful, but for the price, the service fell short. Between the slow pool service, lack of seating, and uneven hospitality, the experience felt overpriced and not worth the cost. I wouldn’t return unless there were major improvements to service and guest experience.

Room was clean and staff was friendly.

Room was comfortable, bathroom was clean.

Nice hotel wonderful staff