Yokohama Mountain Holidays

This hotel was amazing. The staff were so helpful and super friendly. They honestly couldn’t do enough to help us. The personal recommendations every night for restaurants meant we tried so absolute gems in the 5 days we stayed. A big thank you to Mami who was so smiley and always around to help and called restaurants to do double check they had space for us. Very helpful to a solo mum travelling with her teenage daughter.

Fantastic hotel experience. Many wonderful touches and gestures that made a memorable traditional feeling stay. Rooms and bathrooms exceptional. Service a little out of touch with international high end hotel norms and protocols, but overall highly recommended.

Room is very clean and quiet but it was a little smaller than I expected.

The gardens are worth the visit. The restaurants are first class and the staff was very helpful.

Liked that they had a great option with 4 beds for a family of 4. Wish that the tv had BBC World News so that we could keep up with the news!!

The gardens are worth the visit. The restaurants are first class and the staff was very helpful.

Fantastic hotel experience. Many wonderful touches and gestures that made a memorable traditional feeling stay. Rooms and bathrooms exceptional. Service a little out of touch with international high end hotel norms and protocols, but overall highly recommended.

Amazing rooms, very clean, excellent amenities

The hotel was very much accessible to a grocery store and the train station which have allowed my family to travel easily around the city. Our room is so comfortable and has everything we needed - kitchen tools and beautiful toiletries! The staff are very friendly. We thank you so much for making our visit to Tokyo a very fantastic vacation.

Our apartment was very suitable. I booked for myself, husband and 15 and 11 year old sons. When I arrived at the property, I had to pay an additional fee for my younger son as the room we were initially allocated did not have a bunk bed. This was frustrating as four people were listed in the booking. The apartment was approx a 20 minute walk from Ueno station (JR Yamanote Line) and a 5 minute walk to Okachimachi Station. Also about a 10 minute walk to Tokyo Metro Ueno station. There were plenty of food options below on the streets. The washer dryer was very handy as we were hot and sweaty each night and I was able to launder clothes. We called a Uber to leave the hotel and it was easy for the Uber to find as the apartment name was in the Uber app. Be sure to check on costs for children before finalising booking,but otherwise a good place to stay.

This hotel was amazing. The staff were so helpful and super friendly. They honestly couldn’t do enough to help us. The personal recommendations every night for restaurants meant we tried so absolute gems in the 5 days we stayed. A big thank you to Mami who was so smiley and always around to help and called restaurants to do double check they had space for us. Very helpful to a solo mum travelling with her teenage daughter.