Vall d'Àssua Mountain Holidays

Nice room and comfortable bed with adequate aircon, which unfortunately would not set lower than 19 celsius. Good shower, good coffee (although no decaf) and adequate space for luggage and such. Very good location - close to beach, restaurants and public transport.

We had a great experience with staff and enjoyed our stay!

La ubicación de hotel es lo mejor. La comida y el desayuno bien en general, la atención del personal correcta en la recepción y muy buena en el sector piscina. No puedo decir lo mismo de la atención del personal en el desayuno, que están contando los minutos para que sean las 10:30 y ahí da la impresión de que intentan batir un récord de lo rápido que retiran todo, y te hacen sentir muy incómodo con respuestas de mala gana si llegas a necesitar algo que te faltó a partir del minuto siguiente de las 10:30. Creo que el personal del desayuno se encarga de destrozar la percepción de buen servicio que con mucho esfuerzo realizan otras personas del hotel. Lo otro que no me gustó , es que luego de haber estado casi una semana hospedado, he pedido que me permitan un late check out de dos horas y me lo han cobrado por 22 dólares. Me parece poco delicado y completamente innecesario y mezquino.

Unbeatable location with a great plaza view, friendly staff, a very nice room, and a comfortable bed. Overall, a very pleasant stay.

We booked this property because it had a pool but the day before check in they let us know that the pool was not available but that we could use the pool at other properties, one of which was 30 mins away. I asked if they could move the booking to these other locations but they did not have availability. I feel a discount should be offered in this instance, without a car in a foreign city it’s not convenient to travel to another location for the pool. I will also say that it should be noted that although the location is amazing it is in a non uber zone due to private roads. It would have been helpful to have this noted in the check in instructions given we had luggage to walk with.

I was charged for a breakfast and cancelled on arrival but still charged. Looking for refund.

We had a great experience with staff and enjoyed our stay!

Unbeatable location with a great plaza view, friendly staff, a very nice room, and a comfortable bed. Overall, a very pleasant stay.