West Coast Okinawa Mountain Holidays

Currently going through renovations. Some amenities are not available. Decent size room, central location, clean and friendly staff. Would have been nice to have a shuttle to the airport.

The room size and amenities were excellent. The bathtub was large and the shower was very good.

It’s one of the best hotels. It’s close to the airport, the lounge food is absolutely delicious, and the restaurant is very refined and tasty as well. We were extremely comfortable and truly enjoyed our stay.

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Staff was excellent! Room was spacious with lots of amenities—so modern! Breakfast had lots of choices. Sauna, steam room was added bonus. Location was superb!!! Would highly recommend Hotel Collective!!!

Overall the stay was good. The hotel grounds are beautiful and it was a comfortable stay! The best part of this hotel was the spa, which was excellent. However, I must say that this hotel is currently no longer a 5-star hotel. But that could be fixed with renovations to the rooms. They are outdated and have visible stains on furniture and floor. If the hotel renovated the rooms it would certainly be a a 5-star hotel again.

The hotel was fabulous, especially for the reasonable price. I would have been satisfied having paid several times more than I did. Facilities and amenities are top notch. The staff is exceptional. Every single member of staff, at the restaurants, the stores, the concierge, pool and beach staff, reception staff, everyone was professional, warm, friendly, helpful.

Everything great and perfect, satisfied all. Facilities and amenities are high end. All staffs are professional and very kindness. Strongly recommend Halekulani.