Minsener Oog Mountain Holidays

Enjoyed the authentic and excellent customer service provided by every staff throughout my stay. Especially staff named "Nai" from VIP Concierge desk, she was very accommodating and helpful with questions I had about the Virgin Hotel resort. My experience at Kassi Beach (21 & over pool resort) was very much needed. It was a very relaxing environment with chill music played by the DJ and great appetizers and specialty margarita. I especially liked that it was not crowded at all, as other pools at other hotels are, which can ruin someone's vacation. Nonetheless, I enjoyed my stay very much and will definitely stay here again!

I will never send nobody to them

Bed mattress was worn. Pillows were too thick. AC did not work. Toilet was difficult to flush

The hotel grounds and room are clean and well kept. Very comfortable beds. Staff is wonderful, they went above and beyond when we needed something printed late at night for the next morning. The hotel food and beverage credit was helpful. The only negative is parking at the hotel is the most expensive in the area. We returned our car after one night, so we didn't have to pay for the full week. But they are upfront about it and suggested parking at the garden walk for half the price of we wanted. Lots of places to eat nearby as well! Walk for he parks is easy and around 12 min right to the front of security. Also you are able to take the toy story shuttle for free and walk about 6 min to the hotel from there. Very convenient. Overall we will return for sure our next visit. We love this hotel.

Staff was very nice & helped with anything we may have needed. Very friendly!

The property is modern, spacious and very beautiful. There were a few problems however: Upon check in our room smelled horribly. After a few attempts to freshen the odor we were moved to a better room. We appreciated the concession for the inconvenience. The new room was great and very spacious. The other overall problem is that the keyless entry or key cards didn’t always work, leading to us being locked out of our room once and locked into the hallway once unable to exit the hotel. Further there was no way to communicate with the front desk, the electronic keypad in room didn’t work so I had to find the number online and call from my cellphone for every issue. Overall a nice stay but a few inconvenient bugs to work out.

Everything was perfect.

Our stay at the Wynn was exceptional. Our room was beautiful!! The room was clean, the staff was always friendly and helpful, and the eating amenities were outstanding. Easy access to the Sphere to see our concert. We would stay again for sure. Bravo!!

There was police activity when we were there. The room was clean except for the bedspread. It have stain. The pool looks clean, but we did not use it because we had to leave.

Love the parking near the hotel. In and out for 24 hours . Excellent breakfast

Everything was perfect.