East Midlands Mountain Holidays

The room was comfortable and a good size. There is no hotel staff available to interact with on site and the elevator doesn’t run between 11pm and 7 am. With a room on the fifth floor that can be an issue. Although the neighborhood is quiet it is also remote from most tourists attractions. The restaurant below the hotel was outstanding.

Wonderful premises and staff! Our stay in London was superb! Thank you

Amazing hotel great service, super clean and lovely staff, will definitely be back.

Rooms were spacious and service was quite good

Everything was very good, nice, modern rooms, friendly, efficient staff.

We had such a pleasant stay at The Guardsman Hotel! The front desk lady was awesome. She helped carry our luggage up and even gave us a quick room tour. The maintenance guy was super quick and polite when helping us with the safety box. And the gentleman working in the restaurant was absolutely amazing. So friendly and kind, he really made our experience special. The location is unbeatable. You are just steps away from all the top tourist spots, restaurants, and shops. I will definitely be recommending this hotel to my friends when they visit London. Huge thanks to the whole team!

Wonderful premises and staff! Our stay in London was superb! Thank you

Amazing hotel great service, super clean and lovely staff, will definitely be back.

The room was comfortable and a good size. There is no hotel staff available to interact with on site and the elevator doesn’t run between 11pm and 7 am. With a room on the fifth floor that can be an issue. Although the neighborhood is quiet it is also remote from most tourists attractions. The restaurant below the hotel was outstanding.

Rooms were spacious and service was quite good

Definitely wasn't a 5* experience hotel. I had two more reservations for this hotel and canceled them both. On arrival at check-in staff said refreshment will be in the fridge to help myself, but fridge had 1 bottle of skimmed milk. Not a problem as I left I asked if they could fill my fridge and if they had whole milk would be great. Came back later that night and more skimmed milk and just Diet Coke where added. I wasnt too bothered as I was tired wanted to hop in the ahower then order room service. Well here is where it started going down hill fast. My shower almost flooded over and not draining properly, but i acted fast and took drain cover off. I said ill just call room service and maintenance. Well when i got out and into bed to call room service my phone didn't work to order room service or maintenance. I had a few snacks with me and made due for the night. Either way was not a great start to my 3 nights. When i went down the next day I told them about the issues and all I got we will take care of it. I expected a bit more but im not fussy and wasn't going to make a big deal out of it. Anyways will not be going back as i had reservations for 3 more nights the following week. If im going to feel like im in a 3* accommodation ill just book that and safe myself the extra costs.

Rooms were spacious and service was quite good

Wonderful premises and staff! Our stay in London was superb! Thank you

Amazing hotel great service, super clean and lovely staff, will definitely be back.