Jones Beach Island Mountain Holidays

Room was nice. Breakfast was great! Great location

The hotel was nice and the room was nice too especially for the price as compared to other hotels nearby and location was amazing!! Just steps away from Times Square. The area feels very safe even at night. The staff was helpful and friendly, they stored our luggage for free on day of checkout so we could walk around NYC a bit more. I'd definitely stay here again.

Everything is as great! The rooms were nice and clean with comfy beds, loved the bar area and the food was delicious. Will definitely stay here whenever we come back to NYC

The room was very small for the price. There wasn’t a desk, just a tiny table and a bed. The lobby, bar, and meeting rooms were spacious and well decorated, so it made the room feel pretty disappointing. My partner lost his passport so we looked for it all over the room, and the spaces behind the fridge and heater were extremely dusty and hadn’t been cleaned in a while. Overall, I had a decent time. The best part about the hotel is the beautiful location next to the Empire State.

Clean hotel, fantastic views

The front desk staff and housekeeping were spectacular. The room was well laid out, very clean, comfortable bed, and well curated amenities. What lets this hotel down are the very popular public spaces. In the morning we had to walk through two different photography session going on. In the evening, after seeing two shows, I was very much looking forward to a nightcap but the bar was three people deep and very loud. I am sure the hotel appreciates the revenue but it seems to come at the expense of the comfort of their paying guests. So I would say the accommodations are excellent but the hospitality needs improvement. If you need a room near FiDi or City Hall then I would recommend but if you are booking this to experience the environment of a full service hotel there are better options in NYC.

You simply get what you pay for. A true 5 star hotel!