Valle del Jerte Mountain Holidays

⭐️⭐️⭐️⭐️⭐️ Excellent stay! I had a great experience at this hotel. The building is in excellent condition, everything looks well-maintained and clean. The rooms are very comfortable and spotless. The location is perfect — the metro is just a short walk away, making it easy to get to the center of Madrid in minutes. The area around the hotel is quiet and safe, with shops and restaurants nearby. Overall, a great place to stay if you want comfort, cleanliness, and convenience. Highly recommended! Tuve una muy buena experiencia en este hotel. El edificio está en excelentes condiciones, todo se ve bien cuidado y limpio. Las habitaciones son cómodas y están impecables. La ubicación es perfecta: el metro está a pocos minutos caminando, lo que facilita llegar al centro de Madrid. La zona es tranquila y segura, con tiendas y restaurantes cerca. En general, un lugar ideal para quienes buscan comodidad, limpieza y buena ubicación. ¡Muy recomendable!

Great place and supportive staff

Definitely not a 4 star hotel, the most a 2 star hotel, facilities are in bad conditions aesthetically speaking, everything worked but needs some TLC, the shower was the only thing my family and I loved. Most of the staff were really polite and helpful, the only ones that need to do a better job is the cleaning staff, there was a lot of dust under the beds like it hasnt been clean in weeks and the hard to reach corners around our room were not clean. There is also a disco club in the back called La Flaca and they pump music till 400 or 500 in the morning rooms are not sound proof enough for that kind of noise, to us it was not something that bother us but, for a review to others is fair to share. If youend up in one of the rooms in the back do not open your curtains there is nothing to see, it looks like an abandon peace of property.

Room was very clean and spacious. Staff was friendly.

The apartment was great no complaints at all, location is close by the metro and there so many great restaurants near by. We love it and would definitely book it again

Hotel Ursa was in a quiet and pretty neighborhood but still had the convenience of a big metro station nearby, good restaurants and interesting shops a short walk away (and in some cases across the street!) And, it was a beautiful luxurious hotel with a very friendly and helpful staff.

Kind staff, but too much and not authentic. As soon as we’d walk in they would scramble to all get up and greet us - really not necessary and seemed forced. Clean, but plumbing issues - water drainage in bathroom sink and shower/tub were inadequate. Bathroom was separated and had door. No fan, with the door closed it gets very hot in there. Temperature control in room was not working well. Air conditioner was blasting throughout the night (facing the bed directly) and if would change the temp by .5 degrees, would shut off and be hot. There was no sensor or automatic function, No turn down service; for the price being charged this should be a must.

Our room was very large and well equipped! The staff was super friendly and helpful. We have stayed in a lot of places over the years and this was by far one of our favorites! Highly recommend. Marc, the concierge was very helpful!! We were spoiled with lots of treats during our stay.

Great place and supportive staff

Great overall experience and location

Definitely not a 4 star hotel, the most a 2 star hotel, facilities are in bad conditions aesthetically speaking, everything worked but needs some TLC, the shower was the only thing my family and I loved. Most of the staff were really polite and helpful, the only ones that need to do a better job is the cleaning staff, there was a lot of dust under the beds like it hasnt been clean in weeks and the hard to reach corners around our room were not clean. There is also a disco club in the back called La Flaca and they pump music till 400 or 500 in the morning rooms are not sound proof enough for that kind of noise, to us it was not something that bother us but, for a review to others is fair to share. If youend up in one of the rooms in the back do not open your curtains there is nothing to see, it looks like an abandon peace of property.