South Pacific Mountain Holidays

My wife and I love Fiji and normally stay at the InterContinental. We tried the Sofitel for its location near Port Denarau and booked the Waitui Beach Club for the adults only setting. The resort is beautiful and most staff were warm and friendly. The main issue was communication and consistency. We were not given a tour or an explanation of the amenities at check in. No one told us happy hour included complimentary drinks or that kava was available at the towel station until our third night, so we missed out. At the pool during happy hour, we were skipped a couple of times and had to ask for appetizers and drinks. Breakfast in Waitui also took almost 45 minutes before our order was taken. For our anniversary, we preordered the tomahawk and told staff. Other tables received a song from staff, but we did not. Overall, not a bad stay, but for more than $5,000 USD, service should be more consistent.

We had a wonderful family holiday, amenities, cleanliness and meal options were all excellent.

My wife and I love Fiji and normally stay at the InterContinental. We tried the Sofitel for its location near Port Denarau and booked the Waitui Beach Club for the adults only setting. The resort is beautiful and most staff were warm and friendly. The main issue was communication and consistency. We were not given a tour or an explanation of the amenities at check in. No one told us happy hour included complimentary drinks or that kava was available at the towel station until our third night, so we missed out. At the pool during happy hour, we were skipped a couple of times and had to ask for appetizers and drinks. Breakfast in Waitui also took almost 45 minutes before our order was taken. For our anniversary, we preordered the tomahawk and told staff. Other tables received a song from staff, but we did not. Overall, not a bad stay, but for more than $5,000 USD, service should be more consistent.

My wife and I love Fiji and normally stay at the InterContinental. We tried the Sofitel for its location near Port Denarau and booked the Waitui Beach Club for the adults only setting. The resort is beautiful and most staff were warm and friendly. The main issue was communication and consistency. We were not given a tour or an explanation of the amenities at check in. No one told us happy hour included complimentary drinks or that kava was available at the towel station until our third night, so we missed out. At the pool during happy hour, we were skipped a couple of times and had to ask for appetizers and drinks. Breakfast in Waitui also took almost 45 minutes before our order was taken. For our anniversary, we preordered the tomahawk and told staff. Other tables received a song from staff, but we did not. Overall, not a bad stay, but for more than $5,000 USD, service should be more consistent.

The staff were incredibly friendly and attentive, greeting each guest with warm smiles and offering assistance with genuine enthusiasm. They seemed eager to help, making everyone feel welcome and valued throughout their visit.

My wife and I love Fiji and normally stay at the InterContinental. We tried the Sofitel for its location near Port Denarau and booked the Waitui Beach Club for the adults only setting. The resort is beautiful and most staff were warm and friendly. The main issue was communication and consistency. We were not given a tour or an explanation of the amenities at check in. No one told us happy hour included complimentary drinks or that kava was available at the towel station until our third night, so we missed out. At the pool during happy hour, we were skipped a couple of times and had to ask for appetizers and drinks. Breakfast in Waitui also took almost 45 minutes before our order was taken. For our anniversary, we preordered the tomahawk and told staff. Other tables received a song from staff, but we did not. Overall, not a bad stay, but for more than $5,000 USD, service should be more consistent.

Wonderful, peaceful stay!