South Pacific Mountain Holidays

If I can give the room 0 star I probably would. Room, bathroom, sheets and glass were so dirty. definitely needs some maintenance.

Lovely place with super nice staff, it all about the location.

We stayed at the hotel for a business event. While the property itself is well maintained and the facilities are generally of a good standard, our experience with the event management team was extremely disappointing. The staff responsible for coordinating the event demonstrated a lack of professionalism and customer service. Their approach came across as dismissive, arrogant, and overly entitled. Most concerning was that the person in charge insisted on receiving full payment strictly according to their own terms, yet failed to provide even a basic briefing or appropriate communication to clients during the event. The overall management of the event fell far below the standards one would expect from a hotel of this reputation. The lack of courtesy, accountability, and professional business conduct reflected poorly on the organization. Unfortunately, this experience significantly detracted from an otherwise acceptable stay and did not align with the reputation associated with the Sofitel brand.

Resort and staff exceeded expectations. Only callout was the cost of excursions and lack of shopping options.

Amazing hotel. Very beautiful and the staff is absolutely amazing. Sewa helped us so much and I want to say the breakfast was probably the best breakfast I’ve ever had at any hotel. The hotel is walking distance from Suva hotspots and restaurants. Definitely will be back.

Lovely place with super nice staff, it all about the location.

We stayed at the hotel for a business event. While the property itself is well maintained and the facilities are generally of a good standard, our experience with the event management team was extremely disappointing. The staff responsible for coordinating the event demonstrated a lack of professionalism and customer service. Their approach came across as dismissive, arrogant, and overly entitled. Most concerning was that the person in charge insisted on receiving full payment strictly according to their own terms, yet failed to provide even a basic briefing or appropriate communication to clients during the event. The overall management of the event fell far below the standards one would expect from a hotel of this reputation. The lack of courtesy, accountability, and professional business conduct reflected poorly on the organization. Unfortunately, this experience significantly detracted from an otherwise acceptable stay and did not align with the reputation associated with the Sofitel brand.

Resort and staff exceeded expectations. Only callout was the cost of excursions and lack of shopping options.

If I can give the room 0 star I probably would. Room, bathroom, sheets and glass were so dirty. definitely needs some maintenance.

What to say about this resort, it is simply amazing. It was my 50th birthday trip and it exceeded my expectations. I had booked a room with private pool in the garden and the manager upgraded us to a bungalow on the water! It was spotless clean, bath products superb with jasmine fragrance. Planty of amenities. The restsurants were outstanding, each food we tried was so delicious and detailed. Breakfast offered so many options, from raw fish to meat, bakery of any sort, fresh and cooked vegetables, fruits, anything you can think of. At dinner, they would serve a small complementary appetizer. Definately get the fish on the hot stone at the restaurant near the pool! Drinks were amazing. The pool was super clean and full of water jets. We went to the gym every single day. One day we took a boat ride yo the main island, there is no much to do or see other than a small local market, had to walk long distance to get a restaurant abd the town doesn't have sidewalks so you are basically walking on the street. Also, jewelery places are too expensive, those are much more convenient in Tahiti so overall I would stay at the resort and enjoy an extra day at the beach. The shops at the resort are also great. Next time I will try the spa services. The staff was beyond nice and polite, the manager knew so many languages and she even spoke Italian with us. The service to and from the airport is also outstanding. A must come back from my point of view! Don't think twice, worth every penny.

Lovely place with super nice staff, it all about the location.

A nice and comfortable place to stay.

If I can give the room 0 star I probably would. Room, bathroom, sheets and glass were so dirty. definitely needs some maintenance.

Amazing hotel. Very beautiful and the staff is absolutely amazing. Sewa helped us so much and I want to say the breakfast was probably the best breakfast I’ve ever had at any hotel. The hotel is walking distance from Suva hotspots and restaurants. Definitely will be back.