Houtskar Island Mountain Holidays

staff is friendly and helpful. we will recommend for anyone else when they are going to LV

I had a wonderful stay and would definitely book here again! The hotel was very cozy, clean, and comfortable. My room felt more like a small apartment than a standard hotel room, which made the stay even more enjoyable. The staff were incredibly sweet, helpful, and polite throughout my visit. I also loved the pool area it was a great place to relax. Overall, everything exceeded my expectations, and I highly recommend this hotel to anyone looking for a comfortable and welcoming stay.

Great location. Room was huge and beds were amazing! Clean and felt very safe.

This hotel is in a great location! We were able to walk everywhere! The staff was very friendly and the rooms were very clean and updated! I will be staying here again when I come to NYC!!

This hotel is always very clean. It has several pools that are clean and well maintained. My favorite is the infinity pool. All the staff is very polite and helpful. Rooms are spacious and have a great view.

This hotel is always very clean. It has several pools that are clean and well maintained. My favorite is the infinity pool. All the staff is very polite and helpful. Rooms are spacious and have a great view.

Amazing property. Top notch from check in, bell boy, dining, gym, etc. You won’t find a thing missing here!

It pains me to submit this review. The Venetian has a phenomenal reputation, hence why I brought my family and friends here for a multi-birthday celebration event as I have done previously. While Booking and customer service was wonderful, it was the following events that caused me to reconsider coming in the future. It's certainly acceptable that it may take time to check-in, but it took hours beyond the expected time. Additionally, our luggage was not inside our room even hours after checking in, which was frustrating when you have reservations for dinner and shows-and there is no communication. Futhermore, there were additional delays because we had to change rooms because of its appearance. Our original room was clearly lacking in proper cleaning and care. There were leftovers in the fridge, strange wet spots on the carpet which I stepped in with my bare feet, and the room we were expecting and paid for (including views) was not delivered. It is a beautiful space, but this experience was less than ideal. Note-there some fantastic customer service individuals, especially the woman at the Prestige Lounge that her name started with a P. I apologize I didn't write it down for further reference. She went above and beyond to assist us and we are grateful for her commitment and others commitment.

Room was spotless; only thing online it said parking was free and we got to property they charged $11 nut other than that everything was good

The staff was excellent, especially Tiffany.

This is the best hotel in the downtown area. The rooms are clean and it’s a cool coffee shop next door. I’ll definitely be coming back for my next stay. Thanks Kawanda I appreciate the hospitality.