Pasadena Mountain Holidays

Be aware that random amounts will be taken from your account that the card you use for incidentals is associated with. I was not informed at any time that this would occur and the amounts taken out, three times, had a major impact on my trip as I had budgeted and did not anticipate I would have all these debits that would mean I could not afford to eat and had to skip a planned excursion. I was told the amounts were usually small but again was NEVER told the debits would occur. I have been trying to resolve this for close to a week now with an email having been sent, two voicemail being left but no one has responded to let me know how this would be resolved. The hotel is in a nice part of town, a quick drive to most “tourist” locations, the room was very nice and spacious, the on site restaurant was nice as well but having money taken from your account that has a significant impact on your trip, that you were not told would occur would be the biggest drawback for this hotel along with being informed as to when you’d have the funds returned which hasn’t occurred as of this writing.

Clean & safe. Great ambience. Enjoyed the stay.

We were assigned a room at the end of the floor, so the noise of some kind of machine is very loud. It turned out full occupancy is not the reason at all, cause the hair dry was covered with lots of dust.

Great location close to White House. Only complaints I have is the construction going on at the entrance of hotel and having to use valet entrance coming and going & the $25 fee charge each day as well as parking is $70/day. Thankfully we found overnight parking a couple blocks away for a great price and decided to park our car there for our stay at a fraction of what it would have cost us at the Hamilton Hotel. The building was very clean but our shower had a slow drain from tons of hair build up and there's no fan in the bathroom so it gets foggy and humid unless you leave the door open. There were spots of mold on shower tile because of this. Everything else was great! The restaurant in the building we ate at one night and it was amazing!! For an older hotel building it was a nice stay.

I chose this hotel because it was close to Blues Alley and I was celebrating a birthday. This is a beautiful hotel in a great location. Most of the staff was warm. Front desk was friendly and helpful. I wish I was told that Alex speakeasy stopped serving dinner at 1130 when I made my reservation through the front desk. The valet guys were great and helpful. The hidden fees… whew 2 credit processings fees, taxes on top of taxes fees, destination fee and destination taxes . The rooftop bar was a little overrated, service was a little cold. Maybe that’s the culture of the town. Cute but crowded so make reservations. I would go back.

The railway station is located right under the building