Zittau Mountains Luxury Holidays

There was no guest information desk, The check in desk didn't know nothing! Just check in information.

All good. Cabana was great.

I love it

There was no airport shuttle and that was one reason why I picked the hotel. So, I had to pay for a taxi ride to and from the airport which wasn't cheap. And the restaurant selection could be better. We ended up eating slices of pizza at the Forte.

The hotel itself is fine. My room was not that great. It smelled like cigarette smoke, there were qtips on my side table and the faucet was constantly running in the shower. Most likely wouldn’t be a hotel I would choose again.

I love it

No smoking property!!!! Amazing

Great place. Not a lot of kids since we were near Disneyland. Don’t pay the$30 for breakfast buffet not worth it

DO NOT STAY HERE! 🚨SCAM!!🚨 We needed a last minute hotel near Hollywood and thought this would suffice. We couldn't even make it through the first night without having to scramble to find a backup and they would NOT refund our money. First of all, this whole place is run virtually. You get a code emailed to you to enter and exit the building because no one physically works there. The front desk checkin experience is an Indian man on an iPad that you have upload your passport photo that God only knows who's servers it is getting uploaded and stored too. Immediately when we entered our room which was hot and sticky, we tried to turn on the air conditioner and was hit with a nauseating PEE smell that made us want to vomit. The floors are all cold hard cement, the bed was awful with half sized pillows. We tried to call to get more pillows only to find out house keeping wasn't going to be there until the morning. There was literally a metal grate in front of our window that we couldn't see anything out of. The TV was broken. The whole thing was uninhabitable. When we tried to talk to them about getting a refund we were told there was no manager on sight and there wouldn't be until Monday!! So we ended up scrambling at 10pm to try and find someplace new and got the HELL out of there. Hotels.com offered us $75 for the "inconvenience" but said it was ultimately the hotels' choice whether or not to refund us (for the three nights that we DID NOT SLEEP AT ANY OF THEM!).

Great easy place if you are visiting UCLA. Hotel is kind of run down but the beds were nice and firm, towels were soft and newer feeling. Comfortable. Nice place to grab a drink or quick bite outside by the pool. Would definitely stay again.