Hai Phong Municipality Adventure Holidays

I was really looking forward to this experience and was quite underwhelmed. There were tons of rubbish floating in the bay, and I know it's not the organisers fault but, it hindered our experience. There is no way you can go and swim in the water as one of the activities planner suggest. Also all of the other activities are planned at exactly the same time, not sure why, as other boats making it crowded super turisty and not very pleasant. The rooms themselves were spacious and clean and all the stuff lovely. No complaints there. It's also great to wake up with a view of the rocks shooting down from the ocean (just don't look down). Food, I'm 50/50 about. The dinner was good, not great, lunch and breakfast underwhelming again. Desert I suggest fruit only. My friend ordered a coffee that we had to pay a fortune for and it looked and tasted like dish water. Vietnam has so much delicious food on offer and what was served was pretty pedestrian. Everything on board was ridiculously expensive. Massage, drinks, snacks. I would suggest bringing that with you. Overall I guess it's one of those must do in Vietnam but for the price we paid for one night stay I can't say it was worth it.

Clean rooms, very kind staff

Service was great, treated me like family. Good location in Old quarter. Very nice upkeep

Everything was excellent — from the staff to the quality of service. The support team handled my request quickly and took great care of me.

This place was nice. Incredible views and very comfortable beds.

I was really looking forward to this experience and was quite underwhelmed. There were tons of rubbish floating in the bay, and I know it's not the organisers fault but, it hindered our experience. There is no way you can go and swim in the water as one of the activities planner suggest. Also all of the other activities are planned at exactly the same time, not sure why, as other boats making it crowded super turisty and not very pleasant. The rooms themselves were spacious and clean and all the stuff lovely. No complaints there. It's also great to wake up with a view of the rocks shooting down from the ocean (just don't look down). Food, I'm 50/50 about. The dinner was good, not great, lunch and breakfast underwhelming again. Desert I suggest fruit only. My friend ordered a coffee that we had to pay a fortune for and it looked and tasted like dish water. Vietnam has so much delicious food on offer and what was served was pretty pedestrian. Everything on board was ridiculously expensive. Massage, drinks, snacks. I would suggest bringing that with you. Overall I guess it's one of those must do in Vietnam but for the price we paid for one night stay I can't say it was worth it.

This place was nice. Incredible views and very comfortable beds.

The staff were the best! The room was huge, everything was great

The food onboard are not good, small portion. The room I stayed, leaked when raining outside. Staff onboard not very friendly except for the guide Mr Duong.

I was really looking forward to this experience and was quite underwhelmed. There were tons of rubbish floating in the bay, and I know it's not the organisers fault but, it hindered our experience. There is no way you can go and swim in the water as one of the activities planner suggest. Also all of the other activities are planned at exactly the same time, not sure why, as other boats making it crowded super turisty and not very pleasant. The rooms themselves were spacious and clean and all the stuff lovely. No complaints there. It's also great to wake up with a view of the rocks shooting down from the ocean (just don't look down). Food, I'm 50/50 about. The dinner was good, not great, lunch and breakfast underwhelming again. Desert I suggest fruit only. My friend ordered a coffee that we had to pay a fortune for and it looked and tasted like dish water. Vietnam has so much delicious food on offer and what was served was pretty pedestrian. Everything on board was ridiculously expensive. Massage, drinks, snacks. I would suggest bringing that with you. Overall I guess it's one of those must do in Vietnam but for the price we paid for one night stay I can't say it was worth it.

The Scarlet Cruise was an outstanding experience. The hospitality we felt was unrivaled. This journey through the bay will always be one of the fondest memories I have. Thanks to all the staff for their remarkable efforts to make us want to come back!

Stayed here while I was in Hanoi. It was a great hotel to stay at for my trip in Vietnam. The room was spotless and there were multiple amenities at this hotel. The hotel staff were all very helpful and they allowed us to do a late check out and even arranged free transportation to the airport. The manager Nancy went above and beyond to make our stay as pleasant as possible and I highly recommend staying here if you visit Hanoi.

Staff not friendly. Locked key in room and girl at front desk didn’t want to give me another key. I swear she rolled her eyes at me. Charged me 50% more for an airport car than other nearby hotels. Place isn’t bad, but better, cheaper, friendlier options all over Old Quarter in Hanoi. Wouldn’t stay again.

Staff went above and beyond to accommodate our anniversary during the stay and even surprised me with a birthday surprise during our stay. Would 100% come back and recommend this to anyone visiting. Location is great and the hotel and spa were top quality as well.