Japan Adventure Holidays

Outstanding in every way!!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Spacious room, very clean, amenities options were great! Despite a few downsides (had to pay for all the amenities offered, like using tennis court, indoor relaxation pool, bikes etc. [fortunately they were not expensive]) we still give it a 10/10 for overall experience! We explored lots of the island and looked for different beaches however, not sure if it was just off- season, no beaches compared to the beauty of the one offered at the hotel - clean, scenic and calming. We loved our stay :)

Clean rooms, great service, beautiful hotel!

I felt it was overpriced for what we got

Great location, spacious rooms and very helpful staff.

I felt it was overpriced for what we got

There is no possible way this should be a 4 star hotel…everything about this place is PERFECT! 10/10. The staff are so friendly and cater to your every need. We were upgraded to a garden view that was magnificent. They allowed us to check in early and check out late without issue. The property is amazing with several gardens and spas. The onsen really made this experience amazing- clean, quiet, relaxing! We also enjoyed massages at their spa. This hotel was so very well located, and even offered luggage transport from the train station as well as a shuttle service every 30 min. We had the BEST sushi recommendation by concierge for our best meal in Japan. Overall would recommend this hotel to everyone traveling to Kyoto and I wish we stayed for a WEEK! Best hotel experience. Will be back, undoubtedly!

Outstanding in every way!!

Very spacious room, helpful staff (we met Michael and the French chef at the breakfast restaurant, they are really helpful and cheerful), wonderful view Except one of the staff at the reception assumed asian (myself) should speak Mandarin, cos he only knows Japanese and Mandarin, but very little English. My husband is from England and the staff insisted to speak to me in Mandarin. I guess as a paid customer we will have to do what's convenient for the staff not the other way round right? I hold a hk passport doesn't mean I HAVE to speak Mandarin or know this language. Never Assume, we speak Cantonese in HK.

Spacious room, very clean, amenities options were great! Despite a few downsides (had to pay for all the amenities offered, like using tennis court, indoor relaxation pool, bikes etc. [fortunately they were not expensive]) we still give it a 10/10 for overall experience! We explored lots of the island and looked for different beaches however, not sure if it was just off- season, no beaches compared to the beauty of the one offered at the hotel - clean, scenic and calming. We loved our stay :)

Clean rooms, great service, beautiful hotel!

Clean room with floor to ceiling windows with a great view. Staff was impeccably attentive and the hotel grounds were fantastic. Location in my opinion was prime with subway station a one minute walk out of the property to reach anywhere in Tokyo. It was a great stay.

Clean room, friendly staff