Kennet & Avon Canal Trail Adventure Holidays

Absolutely top notch service and I cannot say enough about how incredibly kind and efficient the staff is at this hotel. Would absolutely stay here again.

The room itself was excellent, quiet, clean and well cared for. The main restaurant lacked energy or music to entice us to have a meal or even a beverage. We did not appreciate on check out this morning the suggestion of a discretionary gratuity for the staff which equated to $250 CDN for our 7 night stay. The invoice was presented and we declined. No final checkout receipt was received. As well the cc deposit taken on arrival Sept 24 for our 7 night stay of $934,CDN is yet to be returned/ credited to our visa. Disappointing!

This was a great stay in the heart of London. We were very close to food and shopping. The streets outside came alive at night, but the room stayed fairly quiet. The room was very clean and updated. The staff was amazing and went above and beyond to make our stay memorable. The room was a bit smaller than we thought, but that was to be expected considering the location. Overall, we really enjoyed our stay and the staff was very friendly and helpful!