Blackbeard Island National Wildlife Refuge Adventure Holidays

The rooms are so beyond what I expected. Our room was clean, comfortable, and the products smelled great. The staff was very helpful and polite. The casino doesn’t stink of cigarettes, the parking situation is easy to navigate, free and convenient. The front desk staff was efficient and accommodating, guest services was helpful. The design of the entire place is amazing. Compared to what it was when it was Hard Rock, this is so much better and cleaner. It makes you feel happy just walking around the halls, the retail and casino area. I REALLY feel like we lucked out on this stay. Plus, it was EDC weekend and we got some fancy souvenirs to take home. I’m definitely gonna make an effort to stay here whenever I come to Vegas. It’s definitely my favorite stay so far.

The property is in one of the many half-empty towers in the center. The location was convenient. There were two reception desks and it was not clear how many agencies and services were renting apartments there. The apartment was spacious, had a washer and a drier, a serviceable kitchen and the elevators worked well.

Hotel was absolutely gorgeous. Very courteous staff, from the valet to housekeeping. One of my favorites! Will visit many more times.

Good size room and clean. A/C worked wonderfully as did blackout curtains. Bed and pillows comfy. Was worried about outside noise due to Times Square location but it was a non issue. Bell hops were friendly and timely with bags. Some small negatives: bathroom frosted glass door shines bright light into room at night (if not staying alone) and no fan; pretty noisy from neighbors and doors slamming (glad I had ear plugs); was surprised at check-in they needed multiple ids and cc swiped twice.

I really enjoyed my stay. The resort had a lot to offer as far as food and entertainment. Staff super pleasant.

Hotel was absolutely gorgeous. Very courteous staff, from the valet to housekeeping. One of my favorites! Will visit many more times.

Everything was perfect except for the fact that they charged more money on my card than expected.

There were strands of hair at the bottom of my shower on the floor as well as on the sink. Didn’t appear clean. Other than that suitable.

Good property, great that parking is included, nice staff

paid to go to the spa and the sauna not working. steam room smelled moldy. seemed there was not enough staff working at spa pool to take orders for food.