Tortuga Island Adventure Holidays

The room was beautiful, spotless and smelled very clean. David was very attentive to anything we needed. Would highly recommend the Ocio Villas Mal Pais.

The room was beautiful, spotless and smelled very clean. David was very attentive to anything we needed. Would highly recommend the Ocio Villas Mal Pais.

The room was beautiful, spotless and smelled very clean. David was very attentive to anything we needed. Would highly recommend the Ocio Villas Mal Pais.

I recently stayed at this resort and was unfortunately disappointed by the experience. While there were a few highlights, the systemic issues with service and maintenance made for a stressful vacation. Service & Communication: The resort appears to cater almost exclusively to local guests. As an international traveler, I found the staff to be unresponsive and hesitant to assist. The biggest frustration was the à la carte restaurant booking system. It is completely unintuitive; when I reached out via WhatsApp, I was told to see Guest Services, who then simply told me to use the (non-functional) web link. This "loop" made dining much more difficult than it should be. Room Condition: The rooms are in desperate need of an update. Our shower head did not work properly, the balcony door was non-functional, and despite being a "resort," our mini-fridge was never once restocked during our stay. Dining & Coffee: The food variety is very limited, with only slight variations day-to-day. Most surprisingly, there was no fruit served at lunch or dinner. For early risers, be aware that there is no dedicated coffee station; you have to wait for the buffet to open at 8:00 AM, and even then, there is no espresso-style coffee available. Entertainment & Activities: All evening shows are conducted only in Spanish with no English translation. Additionally, there were no water equipment rentals or organized activities available on-site, which was a letdown for a beach destination. The Highlights: T