United Kingdom Adventure Holidays

Attractive rooms, well maintained and good facilities. Reception staff helpful but not immediately attentive on arrival, which let them down a little. That said, would stay again.

Helpful staff, beautiful room, convenient to train station.

The location is excellent. The hotel itself is average and the breakfast was not up to par with other four star hotels.

Excellent service and great facility

a great place to stay. close to paddington station and very easy to get to once you kinda have a lay of the land. lots of stuff for tourists and locals alike. about a 15 minute walk to hyde park. there were 3 of us and we stayed for 5 nights. one queen bed for me and my husband and a sofa bed for my sister. the front desk staff was so welcoming and helpful. the restaurant staff was very attentive. and the cleaning people! they went above and beyond to make us comfortable! they anticipated our needs and seemed to learn the way we slept (my husband needs two blankets, i need one, my sister needed extra pillows). we went on a day trip to paris and came back to our room immaculately set up the way we liked and they gave us extra peppermint tea! major shout out to them! if i had a gripe it would only be that the room itself could use a little upkeep. there were old stains on the carpet, a little mold in the shower and a little piece of the shower nozzle kept falling off but nothing that would keep us from coming back for another trip.

Excellent service and great facility

Helpful staff, beautiful room, convenient to train station.

The location is excellent. The hotel itself is average and the breakfast was not up to par with other four star hotels.

a great place to stay. close to paddington station and very easy to get to once you kinda have a lay of the land. lots of stuff for tourists and locals alike. about a 15 minute walk to hyde park. there were 3 of us and we stayed for 5 nights. one queen bed for me and my husband and a sofa bed for my sister. the front desk staff was so welcoming and helpful. the restaurant staff was very attentive. and the cleaning people! they went above and beyond to make us comfortable! they anticipated our needs and seemed to learn the way we slept (my husband needs two blankets, i need one, my sister needed extra pillows). we went on a day trip to paris and came back to our room immaculately set up the way we liked and they gave us extra peppermint tea! major shout out to them! if i had a gripe it would only be that the room itself could use a little upkeep. there were old stains on the carpet, a little mold in the shower and a little piece of the shower nozzle kept falling off but nothing that would keep us from coming back for another trip.

Location is great. Very walkable to most places. Access to the river etc. the hotel is clean and well taken care of.

Room layout poor as wardrode was along side bed