Sri Lanka Adventure Holidays

Food is very very expensive..

A decent seaside venue with good facilities. Nice layout. However some maintenance and service deficiencies with AC unit leaking stagnant water that needed multiple calls for clean up. Maintenance crew only mopped the dirty water and left a air fresher for the guests to use. Had to call room service to have rest of the clean up completed. No engagement by property management at all. The pool, beach and bar staff are very pleasant and courteous. However front desk and onsite managers need more training in customer service and ensuring that they listen to the guests instead of being dismissive. Other properties in the location have nicer beaches and better trained more friendly and responsive management. The adjacent usable public beach is crowded. Not meeting standards of an Expedia VIP property in terms of overall standards and service.

Very quite and excellent.

Excellent hotel in a beautiful location, highly recommended

As a wellness resort, Jetwings Lagoon offers high-end facilities for mid-range prices. We loved the 100m pool, the healthy food menus, and the on-site Ayurvedic Clinic. The massages were excellent, and the Ayurvedic doctors provided a unique approach to addressing some long-standing health issues—the perfect place to recover from jet lag.

A decent seaside venue with good facilities. Nice layout. However some maintenance and service deficiencies with AC unit leaking stagnant water that needed multiple calls for clean up. Maintenance crew only mopped the dirty water and left a air fresher for the guests to use. Had to call room service to have rest of the clean up completed. No engagement by property management at all. The pool, beach and bar staff are very pleasant and courteous. However front desk and onsite managers need more training in customer service and ensuring that they listen to the guests instead of being dismissive. Other properties in the location have nicer beaches and better trained more friendly and responsive management. The adjacent usable public beach is crowded. Not meeting standards of an Expedia VIP property in terms of overall standards and service.

Excellent hotel in a beautiful location, highly recommended

As a wellness resort, Jetwings Lagoon offers high-end facilities for mid-range prices. We loved the 100m pool, the healthy food menus, and the on-site Ayurvedic Clinic. The massages were excellent, and the Ayurvedic doctors provided a unique approach to addressing some long-standing health issues—the perfect place to recover from jet lag.