Hai Phong Municipality Adults Only Holidays

The highlight of my stay was the amazing and friendly staff/team who went above and beyond to accomodate every request. They were so welcoming and pleasant every time we came back after a long day of travel. Location was AMAZING- could not be better. Would definitely come back. Price was also great.

I would like to recognize the staff at the Aurora Hotel, specifically Ms. Mia, Mr. Tee, and Mr. Andy, who were exceptional. The 3 of them went above and beyond. to make my stay enjoyable. Ms Mia was so pleasant and a joy to talk with, Mr Tee gave me some great ideas in my travel plans as an adventurer, and Mr Andy was really interested in how my day went. The rooms were to my liking, and I asked to be placed on a lower floor, which they were able to accommodate. Any restaurant, massage, excursion, etc, was within walking distance or an Uber/bus ride away. Some friends and I are already making plans to come back, and we will be staying again at this hotel. Thank you again Ms. Mia, Mr Tee and Mr Andy. Sincerely Sharon

Very friendly staff with excellent service. Thank you!

Amazing hotel and friendly staff. Great location and food are tasty.

Great staff, good location. Do Not book Privare Transfer to Mu Cang Chai. Driver was ill prepared got a flat tire and dis not have a spare. This meant having to pay for a Hotel and mine and his food at MY COST. Due to Typhoon, ended up having to stay 2 nights, only 34 kms from my destination. Also had to pay for a motor taxi at MY COST from Hotel to Mu Cang Chai. I am expecting a reimbursement. Driver is to immature to be employed for Client Service.

Unique and best, no words to describe the beauty

Very friendly staff with excellent service. Thank you!

HOTEL du LAC SIGNATURE is without doubt one of the finest hotels I have experienced in Asia, and the fact that it has only just opened makes it even more impressive. Everything feels brand new—polished interiors, spotless rooms, and a design that combines modern luxury with subtle charm. Beyond the facilities, it was the hospitality that left the strongest impression. On my birthday, the front desk team surprised me with a cake and gathered together to sing. It was such a thoughtful gesture that brought genuine emotion and made my stay unforgettable. These personal touches are what elevate a hotel from simply “good” to truly extraordinary. The breakfast each morning was delicious, with plenty of variety and beautifully presented dishes. Every staff member I encountered was professional, kind, and always smiling. The location is unbeatable—right in the Old Quarter, close to the famous Train Street, yet perfectly quiet once you’re inside. This hotel proves that luxury is not only about the building or the décor, but also about the way people make you feel. Here, I felt cared for, celebrated, and at home.

Even though there was a problem with the dates we booked aligning with their schedule, Catherine Cruises went above and beyond to ensure we were on an equally luxurious cruise ship with another company to suit our schedule. And rather than just handing us over to another company, they proactively managed the whole thing with amazing communications and care levels. This demonstrates an exceptional level of commitment to customer service - even when we're not even on their boat! We hope to revisit them and experience their service on their own boat soon! Defo a big thumbs up to this company.