San Lucas Island Adults Only Holidays

Would give 3.5 if I could. Kitchen and bar staff are very friendly and likable; however the front desk staff has room for improvement. The key card system is very easily malfunctioned and I had to visit the front desk multiple times for them to fix both of my room keys. Their English is average but there was more often than not a language barrier when asking somewhat simple questions such as laundry information and things of that nature. The room was very nice and cleaned regularly, but the safe was locked shut upon arrival and I was unable to get it open, so over the duration of my trip I had to store my valuable/important items in hiding places. Other than that I had a great time, and if I found myself in Santa Ana again I wouldn’t mind staying here a second time. The pool and gym area were very well kept, but for some reason the rooftop bar was not open a single time over the weekend and I’d assume that’s how it stays most of the time. If you’re visiting CR to explore the land, beaches, mountains, and local area then this place is great for that,, lots of transportation options from the hotel for easy travel. If you’re really into art and museums as well this is a place you’d better visit as every floor and hallway is filled with paintings or sculptures. Last but not the least the breakfast gets a 7.5/10 in my book!

Great stay! The room was cleaned daily and the staff were very friendly and helpful

This hotel is amazing!

The internet was slow. Had to go to another hotel to download some information.

Very nice hotel! It’s in an upscale part of town with tons of options for food, and great service!

The room was good. Front desk staff is not pleasant. Lounge and workers around the hotel were very nice and attentive. Room was clean and spacious