Isla Contoy Adults Only Holidays

Room was fairly clean, the toilet could have used a deep cleaning. The staff were all AMAZING! Very courteous and helpful. The pools were all great, the ocean was amazing! Kid friendly, good atmosphere! The food was a let down. We did enjoy the t bone at LaVista, and the salad bar. I wish there were more variety at the buffet. Or switch food up for breakfast buffet. The entertainment was okay. We played Bingo, did a dance lesson, volleyball, laraoke, and it was all very enjoyable! We would recommend this resort, and we will return in the future, next time with the kids!

Staff was great as usual. Buffet food very average but most of the specialty restaurants were very good.

We loved our stay, the only recommendations would be to have better Mexican cuisine & more Mexican music

Room was beautiful! Pool was perfect! Food was great and the vibes were unmatched!

I really enjoyed my stay at AVA Cancun. The resort is beautiful, modern, and has a lot to offer with great amenities, good food, and a fun atmosphere. The staff was friendly, and overall it was a great experience. One thing to keep in mind is that the resort is very large, so be prepared to do a lot of walking to get around. If you don’t mind that, it’s definitely a great place to stay.

The food selection at the resort for the Coral level is unmatched.

I really enjoyed my stay at AVA Cancun. The resort is beautiful, modern, and has a lot to offer with great amenities, good food, and a fun atmosphere. The staff was friendly, and overall it was a great experience. One thing to keep in mind is that the resort is very large, so be prepared to do a lot of walking to get around. If you don’t mind that, it’s definitely a great place to stay.

Amenities The amenities were fantastic, good food and great liquor selection. The wine selection leaves a lot to be desired. High cost liquors like johnny walker and patron are included but bottled of wine that cost $9 in the states are considered premium. Butlers For butlers we had Sergio and Ana. The butlers were amazing with facilitating dinner bookings, and amending dinner booking requests and were very attentive overall. General Staff We had several instances where the room was not restocked based off of requests or restocked with water at all. This was remedied quickly with the butler service however having to use the butler service so often for these kinds of things made it feel like a necessity to have a butler rather than a luxury and made it feel less like a vip access resort. Even though the butlers were able to get the items remedied it often took hotel staff a long time to complete the task compared to when we reached out to our butler. Cleanliness We did notice after a few days of staying there that we had something black dotting our shower. We originally thought this was just part of the porous shower stone however we later realized that it was able to be scratched off and might of actually been mold. I am sure this is a constant problem with the constant moisture and humidity however a thorough room cleaning and shower cleaning with bleach would most likely resolve this in between guests. Property Condition Not enough characters to continue 2/5 stars

Room was fairly clean, the toilet could have used a deep cleaning. The staff were all AMAZING! Very courteous and helpful. The pools were all great, the ocean was amazing! Kid friendly, good atmosphere! The food was a let down. We did enjoy the t bone at LaVista, and the salad bar. I wish there were more variety at the buffet. Or switch food up for breakfast buffet. The entertainment was okay. We played Bingo, did a dance lesson, volleyball, laraoke, and it was all very enjoyable! We would recommend this resort, and we will return in the future, next time with the kids!

Staff was great as usual. Buffet food very average but most of the specialty restaurants were very good.

We loved our stay, the only recommendations would be to have better Mexican cuisine & more Mexican music