Norwalk Islands Adults Only Holidays

Great location and very convenient, clean, modern room with lots of storage and enough space for 4 to sleep comfortably. We appreciated the kitchen that made our breakfast easy every morning. Nice and free laundry facilities (bring your own detergent). Why not 5 stars? - The room only had a built-in desk and one chair. It would be nice to put some round table and 3 more chairs there, especially that there was enough space for it. Having a full kitchen but no place to eat was a bit strange. - Communication was mixed. They never responded to my messages on Expedia (regarding early check in). I ended up finding the hotel's direct website, registered there, for which I got an SMS from a number to which I was able to text back and get response immediately. As the hotel is listed on Expedia, it would be nice if they responded to standard platform's messaging like other hotels do, without me finding out ways to contact them.

This was our 2nd time staying at the San Carlos as didn’t disappoint. Location perfect for walking to Central Park, Grand Central. Located near subway station. Room was very spacious, clean with tv & air con. Staff very pleasant and helpful.

Loved the location, staff was helpful, room cleaned everyday. Only con is the gym is way too small!!

The rooms are extremely well designed and comfortable. Great shower and lovely toiletries. There is no onsite restaurant but there are several conveniently near by. As we had a train to catch anyway, we had breakfast at Grand Central Station. The staff are very helpful.

Very clean and great location

The customer service by the staff is consistently of a high standard. The porters and storage staffare especially helpful and knowlegeable. The hotel is very conveniently located with decent amenities.

They took $6,000 in error form my bank card, made no apology and have been awful about refunding it and two weeks later I am still waiting -

The food was over priced and not worth

Breakfast was excellent

Enjoyed our stay. It’s nice and quiet, away from the noise and nice to have the subway, shops and park close by

Staff ,servicio excelente. Mi hijo dejo.la cámara por accidente en la habitación y sin problema ninguno la recupere