Pigeon Island Adults Only Holidays

I don't recommend zoetry marigot bay. Very disorganised. Didn't receive basic services and amenities advertised. Some staff were incredible and food was excellent but overall, not worth the luxury price tag. Our room was poorly put together, some of the plug sockets were dangerous. The toilet flush didn't work properly. Our key cards expired twice. One occasion was shortly before checkout, we returned to our room after breakfast to get our bags and check out, but the card had expired. My partner had to run down the two flights of stairs, down the steep slope, and the long path down to reception. Wait in the long queue at front desk to be seen, then run back along the long path and up the steep slope and stairs to get our bags, and then run all the way back to the front desk to check out in time. This was very physically and mentally stressful. When we arrived our room wasn't properly prepared, we didn't receive the advertised complementary bottle of rum, our drinks fridge was not restocked at all during our stay despite seeing staff visiting other rooms nearby with drinks and water bottles. We asked, via the app, and via the concierge, for drinks and water to be delivered to the room but found we had to ask several times each day to receive them. Events schedule was inaccurate and underwhelming: wrist artistry is bracelet making, golden hour ceremony is champagne by the harbour. The complimenty laundry service returned our clothes unwashed, we had to send them back.

Food was good. Plenty to drink. Friendly staff. 75+ minute ride from airport. Music can be very loud and can be heard in your room at night 9-11 pm and by the pool during the day.

The staff was incredibly friendly and attentive. Great customer service! Beautiful room.

This was quite the experience. We stayed for 9 days at the start of a longer Caribbean trip. The service at the hotel is outstanding, the staff are so friendly and accommodating. The luxe room was open to the rainforest experience, which was a great thing, but with some mosquito drawbacks. Despite the mosquito net over the bed, we had many bites. Eating at the hotel was very good, the food quality was excellent. The chocolate making tour and Soufriere experience (hot springs, waterfall, botanical gardens) were very good too. A 3-5 night stay here is an excellent, different experience.

The rooms was clean and staff catered to our needs...booking activities and managing taxi service. We will return in the future.

I don't recommend zoetry marigot bay. Very disorganised. Didn't receive basic services and amenities advertised. Some staff were incredible and food was excellent but overall, not worth the luxury price tag. Our room was poorly put together, some of the plug sockets were dangerous. The toilet flush didn't work properly. Our key cards expired twice. One occasion was shortly before checkout, we returned to our room after breakfast to get our bags and check out, but the card had expired. My partner had to run down the two flights of stairs, down the steep slope, and the long path down to reception. Wait in the long queue at front desk to be seen, then run back along the long path and up the steep slope and stairs to get our bags, and then run all the way back to the front desk to check out in time. This was very physically and mentally stressful. When we arrived our room wasn't properly prepared, we didn't receive the advertised complementary bottle of rum, our drinks fridge was not restocked at all during our stay despite seeing staff visiting other rooms nearby with drinks and water bottles. We asked, via the app, and via the concierge, for drinks and water to be delivered to the room but found we had to ask several times each day to receive them. Events schedule was inaccurate and underwhelming: wrist artistry is bracelet making, golden hour ceremony is champagne by the harbour. The complimenty laundry service returned our clothes unwashed, we had to send them back.

The staff was incredibly friendly and attentive. Great customer service! Beautiful room.

My wife and I had an incredible stay at Sugar Beach, a Viceroy Resort, in the luxury beachfront one-bedroom, and it truly exceeded expectations. The views were absolutely stunning, and the overall stay was nothing short of amazing. What really set this resort apart was the service; 24/7 concierge, staff who knew us by name, and genuine smiles every time we were greeted. We always felt welcomed and well taken care of, with everyone happy to help in any way possible. Dining is priced on the higher end, but that’s to be expected for a luxury resort of this caliber, and the quality matched the experience. An unforgettable stay and a place we’d gladly return to. ⭐⭐⭐⭐⭐