Tenerife North Adults Only Holidays

What let this property down. Was the allocation of a “villa”! Villa 9-11 are on the ground floor and the outside terrace offered no privacy what so ever. Sunbeds for anyone’s use are directly outside the terrace. Trying to have breakfast on the private terrace was like feeding time at the zoo! People

The staff and the cleanliness. Close to airport.

There was no cutlery or wine glasses or milk for the coffee or snacks or drinks or welcome fruit in our suite. You couldn't order food or find the menu from the QR code on the TV. For some reason you had to use another code on the key holder. When we tried to see the menu in the restaurant she said people were eating there so we couldn't see one. Weird. Rest of the staff were good and food was excellent, so pleased we perserved

Room was very run down, balcony was very small. Food was edible but most of the hot food was cold. Gym in the spa was very old equipment, poor hygiene and not cleaned very often. Felt like I was totally ripped off staying here.

I stayed in Royal Level. Staff was great. Food was excellent. Very nice pool. Close to beach walkway.

The hotel is spotless and staff are friendly and hardworking. Room furniture is old style, yet perfectly functional, mattress was comfy and linen pristine. Junior suite is massve, we were told we had an upgrade however the suite we got is what we had booked. We went AI and while the selection wasnt massive, it more than met our needs. As a vegan, there was oat and soya milk and plenty of vegetable dishes, with chickpeas or lentils on most menus. AI drinks wete fine bar closed at 10:30. Pool area is lovely and theres enough activities to get involved in if you wish. Evening entertaient was good fun, although poorly attended. All in all, this was a lovely wee break in the sun. Would go again.

There was no cutlery or wine glasses or milk for the coffee or snacks or drinks or welcome fruit in our suite. You couldn't order food or find the menu from the QR code on the TV. For some reason you had to use another code on the key holder. When we tried to see the menu in the restaurant she said people were eating there so we couldn't see one. Weird. Rest of the staff were good and food was excellent, so pleased we perserved

Clean room, staff and amenities were excellent

The rooms were lovely and definitely are 3/4 stars. The bathrooms are a little bit dated and shower is not the best. I came here for a personal refresh and retreat but the gym is absolutely shocking. There is no gym basically. All the equipment is broken and they only have a handful of dumbbells so I could only train once and that was minimal which isn’t ideal if they advertise they have a gym which they don’t. Apart from that worth the price. Food wise we only had breakfast and I’m fussy with certain meats but it was fine with lots to offer

There was no cutlery or wine glasses or milk for the coffee or snacks or drinks or welcome fruit in our suite. You couldn't order food or find the menu from the QR code on the TV. For some reason you had to use another code on the key holder. When we tried to see the menu in the restaurant she said people were eating there so we couldn't see one. Weird. Rest of the staff were good and food was excellent, so pleased we perserved

What let this property down. Was the allocation of a “villa”! Villa 9-11 are on the ground floor and the outside terrace offered no privacy what so ever. Sunbeds for anyone’s use are directly outside the terrace. Trying to have breakfast on the private terrace was like feeding time at the zoo! People