Augustów Primeval Forest Adults Only Holidays

Clean and quiet room with helpful staff.

Easy to commute to everywhere

The hotel offers a truly memorable stay, blending comfort with a distinct sense of character that sets it apart from standard accommodations. From the moment of arrival, the atmosphere feels warm and thoughtfully designed, with staff who are attentive without being overwhelming.

Great location, and lounge for breakfast, coffee and evening drinks really useful.

Overall, our stay at the Palazzo was "ok", but there were several aspects of the experience that were disappointing. My biggest concern was the substantial incidental hold placed on our debit card at check-in. This was not explained to us at check-in. We stayed five nights, and the Palazzo placed a $750 hold ($150 per night) on our card. We don't charge purchases to our room, so having that amount of our available funds tied up for the duration of our stay was inconvenient. Ironically, we were forced to charge purchases to the room this trip since what little available funds we had left were for expenses outside the Palazzo. We also experienced a complete water outage for more than an hour during our stay. Unfortunately, this occurred while we were getting ready for a 2:00 p.m. show at the Sphere. I was in the middle of a shower when the water stopped and had to rinse the soap off using bottled water we happened to have in the room. While I understand unexpected issues can occur, this was a significant inconvenience, especially at a luxury resort.

Great location. Near beach, pier and many restaurants. Clean and comfortable linens, towels and robes. Very friendly staff. Quick check in and out.

The fact you make me pay for a fitness center I’m not using I will never book with you again. It should be optional. Don’t charge me because you want a state of the art facility so you last the cost off to guest. The air barely works. Kept blowing hot air l. Nor did I need your WiFi that you forced me to pay for