Isla Cedros Adults Only Holidays

Toilet safety rail fell off of the wall

One of the best hotel stays I’ve had in a very long time. Great price, friendly staff, nice room and a great location. Highly recommend it!

The rooms are small, only valet parking (which can be very slow even when calling ahead), it can be tough to get into when there is a game. Plenty of restaurants on site. Hotel rooms were quiet.

Decent enough place for the price. Good location to DTLA. Slightly in need of a sprucing up (paint, e.g.). Room was fine. One gripe- half the days I went to get free coffee the urn was being refilled and there was a 5-10 minute wait for coffee. Seriously? Get another urn and rotate them. People are grumpy and rushed in the morning and just want their coffee.

Really beautiful hotel! Was disappointed there wasn’t really any perks for Expedia vip guests like food voucher etc but that’s likely more of an Expedia issue! The resort fee paid said that we would be offer welcome drink etc which we didn’t get but saw others getting later. Wasn’t super consistent.

Top of the line! Truly a class act! Can't wait to return...ty

Gorgeous, stunning, staff was absolutely fantastic, probably one of my favorite hotels I’ve ever stayed in!

had a great overall experience at the Wynn and truly enjoyed our stay. The hotel itself is beautiful, the rooms are well-maintained, and the atmosphere is exactly what you would expect from a luxury property. However, there was one significant issue that affected our experience. On the morning of our checkout day, we approached the front desk to ask if it would be possible to stay in the room for a few extra hours, as our flight was not until 11 PM. We completely understand that the answer could be no, and that late checkout is not always available. That said, the way the request was handled was very disappointing. The response we received was not polite and came with a noticeable negative attitude. There was eye-rolling and an unwelcoming tone, which felt very unprofessional and not aligned with the level of service we expected from a hotel of this standard. We asked to speak with a front desk manager, who was more pleasant, but unfortunately no solution or accommodation was offered. Aside from this interaction, everything else was excellent. We hope management takes this feedback seriously, as service at the front desk plays a big role in the overall guest experience.

Arrived late and did not have a problem checking in at the kiosk, but I would’ve preferred a real person. They charged $10 for parking which I did not see in the property description. The room was small, but clean with a teeny tiny bathroom. It was only there to sleep so it suited my needs perfectly. I’m not sure I would stay for a longer period of time. I felt safe as a woman traveling alone.

2 staff members at front service is beyond we have 2 rooms 203 and 204. The staff way to busy for day like Thai new year festival how every they still service with care and smelling on their face. With big events like this management should have provided more staff or she definitely should get some bonus.

Terrible check in, there wa a sign that the person will return 5 to 10 minutes, but there was a lady in the phone, after 15 minutes of waiting, finally same person help us to check in. Elevator too slow and limit two persons.