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citizenM Zürich

4.0 star property
Lakefront hotel with 24-hour business centre and 24-hour front desk

Photo gallery for citizenM Zürich

Business centre
Check-in/check-out kiosk
Lobby sitting area
King Room
Interior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
The current price is AU$312
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for King Room

King Room

King Room

9.2 out of 10
Wonderful
(224 reviews)

Highlights

Air conditioning
Smart TV
Fan
Premium bedding
Blackout curtains
Pillow-top bed
Separate bedroom
Eco-friendly toiletries
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is AU$332
includes taxes & fees
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About the area

Map
Talacker 42, Zürich, 8001

What's nearby

  • Bahnhofstrasse - 3 min walk - 0.3 km
  • Paradeplatz - 4 min walk - 0.4 km
  • Fraumuenster - 6 min walk - 0.6 km
  • Kunsthaus Zurich - 12 min walk - 1.1 km
  • Swiss National Museum - 12 min walk - 1.1 km

Getting around

  • Sihlstrasse Tram Stop - 1 min walk
  • Zürich Limmatquai Station - 10 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Babu's Bakery & Coffeehouse - ‬3 min walk
  • ‪Haus Hiltl - ‬3 min walk
  • ‪Kaufleuten - ‬1 min walk
  • ‪Joe & The Juice - ‬2 min walk
  • ‪Restaurant Le Cèdre - Maurice - ‬3 min walk

About this property

citizenM Zürich

Upscale hotel near Bahnhofstrasse
Located close to Paradeplatz and Fraumuenster, citizenM Zürich provides an art gallery on-site, a coffee shop/cafe and a library. The on-site restaurant, canteenM, offers breakfast, lunch and dinner. In addition to a bar and a 24-hour business centre, guests can connect to free in-room WiFi, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • Buffet breakfast (surcharge), express check-out and express check-in
  • A water dispenser, a banquet hall and a gift shop
  • A front desk safe, books and smoke-free property
  • Guest reviews say great things about the helpful staff and location
Room features
All 160 rooms have comforts, such as premium bedding and iPads, in addition to thoughtful touches, such as laptop-compatible safes and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Heating and fans
  • Recycling, LED light bulbs and eco-friendly cleaning products
  • Bathrooms with hydromassage showers and eco-friendly toiletries
  • Smart TVs with digital channels
  • Housekeeping, desks and phones

Languages

English, German

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The price is AU$436
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: CHF 28 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM bar

Things to do

  • Art gallery
  • Books
  • Library
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (85 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (80 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • IPad
  • IPod dock
  • Smart TV with digital channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Fan
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CHF 34
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in
Guests traveling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 28 per person
  • Late check-out fee: CHF 34 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

Only registered guests are allowed in the guestrooms
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

citizenM Zürich Hotel Zürich
Hotel citizenM Zürich Zürich
Zürich citizenM Zürich Hotel
Hotel citizenM Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel
citizenM Zürich Zürich
citizenM Zürich Hotel Zürich

Frequently asked questions

Is citizenM Zürich pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at citizenM Zürich?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at citizenM Zürich on 10 Aug 2025 start from AU$298.29, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at citizenM Zürich?

This hotel doesn't offer parking.

What time is check-in at citizenM Zürich?

Check-in start time: 2:00 PM; check-in end time: midnight.

What time is check-out at citizenM Zürich?

Checkout is at 11:00 AM. Late checkout is available for CHF 34 (subject to availability).

Where is citizenM Zürich located?

Located in Old Town Zürich, this hotel is within a 10-minute walk of Bahnhofstrasse, Paradeplatz and Fraumuenster. Helmhaus and Kunsthaus Zurich are also within 15 minutes. Sihlstrasse Tram Stop is only a 2-minute walk and Rennweg Tram Stop is 4 minutes.

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citizenM Zürich Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 744 out of 1020 reviews
Rating 8 - Good. 182 out of 1020 reviews
Rating 6 - Okay. 61 out of 1020 reviews
Rating 4 - Poor. 14 out of 1020 reviews
Rating 2 - Terrible. 19 out of 1020 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Jul 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit small but would be perfect for one traveller
Stayed 2 nights in Jul 2025

10/10 Excellent

Marietta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly staff. Restaurant had great food and drinks
Stayed 4 nights in Jun 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
All the staff were excellent. Super helpful and attentive.
Stayed 3 nights in Jul 2025

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just loved the whole hotel! Staff was super nice and helpful. Room was very clean! Bed was comfortable. We felt safe and convenient to restaurants, and walking distance to everything we needed. Just a five star experience.
Stayed 1 night in Aug 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great space and modern rooms that were just fine for me.
Stayed 1 night in May 2025

10/10 Excellent

Ronald Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient staff. Rooms very clean.
Stayed 1 night in Jul 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great location in the middle of everything but also on a side street so less congested than main shopping road. Breakfast buffet was good compared to others in area. Really beautiful modern design in lobby and spacious room for european standards. Will def stay again
Stayed 2 nights in Jul 2025

10/10 Excellent

Beatrice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is small but nice and modern
Stayed 2 nights in Jul 2025

10/10 Excellent

Man Yue Kelvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very accomadating for a late checkout.
Stayed 4 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Perfect place to stay for a quick 2 night stay. My daughter and I felt safe exploring the area and found plenty to do. We also enjoyed our breakfasts.
Stayed 2 nights in Jun 2025

10/10 Excellent

Jairo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best stay in Zurich! Everything in the city center seems to be no more than 10 mins!
Stayed 2 nights in Jul 2025

10/10 Excellent

ibtihale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the hotel! The room is beautiful and super modern. The lobby is beautifully decorated and most importantly the staff is very friendly and welcoming (Lauro is a gem!)
Stayed 2 nights in Jul 2025

10/10 Excellent

Zhe

Cool place
Stayed 1 night in Jun 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay except for 1 night when there was loud music on all night on the street.
Stayed 2 nights in Jul 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms practical, compact , high tech but small for two people. Very comfortable bed, nice lights. They should add coffee. Very nice staff. Quick check in and out. Recommended.
Stayed 2 nights in Jul 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and affordable for a quick stay in Zurich!
Stayed 1 night in May 2025

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it here! I traveled alone and I would stay again.
Stayed 1 night in Apr 2025

6/10 Okay

MICHELLE

Liked: Staff & service
The hotel is located close to Zurich Hauptbahnhof just a few minutes away by foot. The staff is very friendly & helpful. However the room is really tiny tiny and you cannot even open a big suitcase completely.
Stayed 1 night in Apr 2025

10/10 Excellent

JUAN CARLOS

Liked: Staff & service, amenities, property conditions & facilities
The best value of this property is people working in . Breakfast amazing … bed amaizing . Walkable area almost no need Uber or Taxi . I should recommend the hotel besides it’s a little expensive .
Stayed 2 nights in Jul 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the iPad controls for the room!!
Stayed 1 night in Jul 2025

10/10 Excellent

Kayla

Liked: Amenities
It was very unique with the iPad controlling everything.
Stayed 1 night in Jul 2025

8/10 Good

Randall

Liked: Cleanliness, amenities, property conditions & facilities
Very clean, convenient, great location.
Stayed 1 night in May 2025

10/10 Excellent

Imogen

Liked: Cleanliness, staff & service, property conditions & facilities
Recently stayed here for 4 nights and it was our first CitizenM experience. I was worried the room would be uncomfortably small as we had a large suitcase and rucksack each, but the space has been so thoughtfully and cleverly designed that it really wasn’t a problem at all. The staff were great and very accommodating despite us making frequent trips to the bar to request hot water so we could make hot drinks. The hotel is centrally located and the city generally felt very safe. I highly recommend staying here.
Stayed 4 nights in Jul 2025