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Mercure Zürich City

4.0 star property
Pet-friendly hotel connected to the convention centre in Zürich with a full-service spa

Choose dates to view prices

Photo gallery for Mercure Zürich City

Daily buffet breakfast (CHF 29 per person)
Comfort Room, 1 Double Bed
Exterior
Sun deck
Sauna, hot tub, steam room
Mercure Zürich City, in Zurich's heart, offers an upscale retreat. Enjoy terrace views, rejuvenate at Wellnessbereich spa, or unwind at the bar. The hotel provides free high-speed WiFi and helpful multilingual staff throughout your stay.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Bar
  • Parking available
The current price is AU$222
includes taxes & fees
30 Nov - 1 Dec

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

Comfort Room, 1 Double Bed

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Room Barrier-Free

Comfort Room Barrier-Free

Comfort Room Barrier-Free

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

Comfort Room, 2 Single Beds

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
Private bathroom
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

8.0 out of 10
Very good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Free minibar items
Flat-screen TV
Sofa bed
Blackout curtains
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Sofa bed
Blackout curtains
Hairdryer
  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

Superior Double Room, Connecting Rooms

7.4 out of 10
Good
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Heating
Connecting rooms available
Flat-screen TV
Blackout curtains
Hairdryer
Bathrobes
  • 21 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

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The price is AU$576
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7 Nov - 8 Nov
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About the area

Map
Vulkanstrasse 108b, Zürich, 8048

What's nearby

  • Letzigrund Stadium - 3 min drive - 2.0 km
  • Bahnhofstrasse - 7 min drive - 5.4 km
  • Swiss National Museum - 8 min drive - 5.5 km
  • University of Zurich - 8 min drive - 5.9 km
  • ETH Zurich - 8 min drive - 6.1 km

Getting around

  • Seidelhof Tram Stop - 5 min walk
  • Zurich Altstetten Station - 6 min walk
  • Zurich Airport (ZRH) - 26 min drive

Restaurants

  • ‪Socar - ‬9 min walk
  • ‪Caffè Spettacolo - ‬6 min walk
  • ‪La Taquería - ‬10 min walk
  • ‪Restaurant Krone - ‬11 min walk
  • ‪Zett - ‬5 min walk

About this property

Mercure Zürich City

Upscale hotel near Swiss National Museum
Located close to Bahnhofstrasse and University of Zurich, Mercure Zürich City provides a terrace, dry cleaning/laundry services and a bar. Take some time to relax at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a sauna.
You'll also find perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and an electric car charging station
  • Multilingual staff, 4 meeting rooms and a lift
  • Tour/ticket information, luggage storage and a gift shop
  • Guest reviews speak well of the overall condition
Room features
All 319 rooms feature comforts such as laptop-friendly workspaces and bathrobes, in addition to thoughtful touches such as free WiFi and offices.
More amenities include:
  • Showers, hairdryers and shampoo
  • Wardrobes/cupboards, LED light bulbs and heating

Similar properties

Property amenity

Crowne Plaza Zürich by IHG

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
8.4 out of 10, Very good, 1,027 reviews
The price is AU$230
includes taxes & fees
16 Nov - 17 Nov
Crowne Plaza Zürich by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (CHF 29 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 29 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle storage
  • Full-service spa
  • Health club
  • Hot tub
  • Sauna

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Full-service spa

  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop workspace
  • LED lighting
  • Office
  • Soundproofed rooms
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 29 per person
  • Covered self-parking fee: CHF 29 per night
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the health club or fitness facility

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

a-ja Zürich. Das City-Resort. Hotel Zurich
a-ja Zürich. Das City-Resort. Hotel
a-ja Zürich. Das City-Resort. Zurich
aja Zürich Das CityResort
a ja Zürich. Das City Resort.
a-ja Das City-Resort. Hotel
aja Zuerich Hotel Zürich
aja Zuerich Hotel
aja Zuerich Zürich
Hotel aja Zuerich Zürich
Zürich aja Zuerich Hotel
Hotel aja Zuerich
a ja Zürich. Das City Resort.
aja Zuerich
Mercure Zürich City
Mercure Zürich City Hotel
Mercure Zürich City Zürich
Mercure Zürich City Hotel Zürich
Mercure Zürich City (Eröffnung November 2023)

Frequently asked questions

Is Mercure Zürich City pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Mercure Zürich City ?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Mercure Zürich City on 30 Nov 2025 start from AU$208.24, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Zürich City ?

Self-parking is available for CHF 29 per night. Limited spots are available.

What time is check-in at Mercure Zürich City ?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Mercure Zürich City ?

Checkout is at noon.

Where is Mercure Zürich City located?

Located in Zürich Center, this spa hotel is 2.9 mi (4.7 km) from Swiss National Museum and 3.1 mi (5 km) from Bahnhofstrasse. University of Zurich and Fraumuenster are also within 6 mi (10 km). Seidelhof Tram Stop is only a 5-minute walk and Bandliweg Tram Stop is 5 minutes.

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Mercure Zürich City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 305 out of 591 reviews
Rating 8 - Good. 177 out of 591 reviews
Rating 6 - Okay. 68 out of 591 reviews
Rating 4 - Poor. 22 out of 591 reviews
Rating 2 - Terrible. 19 out of 591 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms. Staff very helpful. Close to trains for travelling
Stayed 3 nights in Sep 2025

8/10 Good

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean. Soundproofing im rooms. Staff were friendly and helpful.
Stayed 2 nights in Oct 2025

10/10 Excellent

Aman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel construction is very stylish. The front desk people are very nice and helpful. We were upgraded to a premium room. Rooms are very nice and comfortable. Other amenities such as spa and sauna are also very good. Great options in breakfast. Walking from the train station. Would highly recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dionne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was upgraded without requesting. Very nice hotel with the train station one block away. Breakfast was delicious. The staff were very helpful and friendly
Stayed 1 night in Sep 2025

10/10 Excellent

Akke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, good location
Stayed 1 night in Oct 2024

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms and great service.
Stayed 2 nights in Apr 2023

10/10 Excellent

ZHAOWEI

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 2 nights in Aug 2025

8/10 Good

kevin

Acceptable hotel
Stayed 2 nights in Aug 2024

10/10 Excellent

Andreii

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 1 night in Apr 2023

10/10 Excellent

Nader

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is right on Altstetten train station. It provides quick and easy access to Old town and the airport. The rooms were spacious, clean and modern. The bed was comfortable. The bathroom, although on the tighter side was well designed to maximize space. It was clean and modern. The shower had good water pressure. I had a car rental. I decided to return it and use the train for access to different sites as it was cheaper and faster than keeping the car.
Stayed 2 nights in May 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice n cool!

Nice n new, clean, friendly staff. Restaurant had limited offering but was close to other places to eat
Stayed 2 nights in Jun 2024

8/10 Good

Ardiana

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the desk was extremely helpful and informative.
Stayed 1 night in Aug 2023

6/10 Okay

Edimar

Liked: Staff & service, room comfort
razoavel
Stayed 4 nights in Jun 2023

8/10 Good

frank Devon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean, new hotel so the amenities were good. The property is located in a very quiet area more on the commercial side but not far from the train station, the tram and bus. 1 or 2 stops by the train from Zurich HB depending on which one you take, or a 1/2 hr tram ride depending on your preferences. Don’t get despondent when you get there, location will work for you. A phone in the room to contact front desk, a safe to store your valuables would be nice. Buffet breakfast is good you can buy dinner if you so please.
Stayed 5 nights in Jul 2024

4/10 Poor

Ranga

Liked: Cleanliness
Disliked: Staff & service
Encountered a service issue during my stay. The Front Office Manager proposed a resolution but has not really acted on it even 1 week after the stay.
Stayed 2 nights in Jul 2024

6/10 Okay

Sascha

Liked: Cleanliness, staff & service, property conditions & facilities

Price comfort ratio to high

High room prices for weak noise protection. Trains can be heart all da and night. Service team bar very slow and seems overloaded. Young team... welcome to the new slow generation. Good is: No tip needed to give to them.
Stayed 3 nights in Jul 2023

4/10 Poor

Elosen

Disliked: Amenities, property conditions & facilities
the hotel rooms are right across offices so it’s limited to privacy and the hotel is limited to facilities such as kettle , no fridge , barely anything it just was not a pleasant stay and there’s no room service and we wasn’t offered any clean towels
Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Not sure we will stay again

The Aja is a beautiful hotel and the staff is very friendly, but my last visit was very uncomfortable at night. My husband and I would both wake up sweating and adjusting the thermostat didn’t help. The vents were very dirty and we found particles all over the desk and our things. Also, the towels are very small and non-absorbent
Stayed 11 nights in Jan 2023

8/10 Good

Minori

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
思っていたよりもお部屋がかなり広くくつろげました。バス・トイレも広くて清潔でした。 電気ケトルが着いていたのもよかったです。 また、窓からチューリッヒ国際空港が見えてとても景色がよかったです。 ただ部屋の鍵のオートロックが壊れていたのか、私たちのやり方が間違っていたのか、何度試しても閉めることが出来ず、外出時は不安でした。
Stayed 1 night in Oct 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean and the staff very professional. Great location. Will definitely stay here again
Stayed 2 nights in Oct 2025

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but limited things to do within the area
Stayed 2 nights in Oct 2025

6/10 Okay

VERONICA

Liked: Cleanliness
En todo hotel te colocan 1 botella con agua para cada huésped, aquí no fue el caso y en una de las 3 hab que reservé y pagué no tenía todo lo que indicaba en el detalle de las habitaciones (sin closet, sin los productos necesarios de aseo) Lo que sí puedo decir que es 5 estrellas, el desayuno completo, rico y variado.
Stayed 2 nights in Sep 2025

8/10 Good

Grigory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a fine stay. New and comfortable rooms, nice bed. From the negatives: next to train way so there is noise until late night and from early morning, staff in the bar in the evening seemed to be overwhelmed and overworked despite only few customers - we had to wait at least 30 min just to get an order
Stayed 3 nights in Sep 2025

10/10 Excellent

katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were very friendly and very helpful with adding another day for us. Love the theme of the hotel. Beds were comfortable.
Stayed 2 nights in Aug 2025