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Reviews of Hotel Talasoterapia Zelai

3.5 out of 5
Hotel Talasoterapia Zelai
Playa De Itzurun, Zumaia

Reviews

8.2

Very good

Rating 10 - Excellent. 19 out of 60 reviews" "
Rating 8 - Good. 29 out of 60 reviews" "
Rating 6 - Okay. 8 out of 60 reviews" "
Rating 4 - Poor. 4 out of 60 reviews" "
Rating 2 - Terrible. 0 out of 60 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Will

Stayed 1 night in Jul 2023

10/10 Excellent

Ian

Liked: Staff & service
Great place in an amazing scenic location. Hanging on side of cliff around stunning nature and a lovely buzzy beach. Our room hand big windows opening to the sight and sound of the sea. Hotel is a bit tired, but staff (relocated Greek behind the desk who knew every guest by name) and location made up for it.
Stayed 1 night in Jul 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beach View
Great views if your room is facing the beach. My visits were through the winter months but this could be a amazing place in the summer for beach lovers and suffers.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Aug 2019

6/10 Okay

William

Disliked: Room comfort
Really
No tea or coffee in the room. Food ok but really? More of a young set who think they are the IN crowd. Hotel is living on its location and not intent on building a reputation.
Stayed 1 night in Jun 2019

10/10 Excellent

Andrei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un sitio bien ubicado y con unas preciosas vistas!!!
Stayed 3 nights in Mar 2024

10/10 Excellent

M. Carmen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Antonio

Disliked: Staff & service, room comfort
Stayed 4 nights in Oct 2023

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel para relajarse.
Sitio estupendo, cerca de la playa y costa.
Stayed 3 nights in Aug 2023

6/10 Okay

Elisa

Hotel bien situado
Stayed 3 nights in Aug 2023

10/10 Excellent

Peter, Kriens

Liked: Cleanliness, staff & service, property conditions & facilities
Perfekte Lage für wunderschöne Spaziergäänge, super Frühstück
Stayed 1 night in Jun 2023

6/10 Okay

María Jesus

Liked: Cleanliness
Stayed 2 nights in Jun 2023

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Cet hôtel est situé dans un endroit superbe avec vue sur la mar et les flysch
Stayed 1 night in May 2023

8/10 Good

JEAN NOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2022

4/10 Poor

Jaume

Disliked: Staff & service, property conditions & facilities, room comfort
Ubicación buena, servixios deficitarios
Caro por lo ofrecido. Hotel en un estado decadente. Baños viejos. Ubicación muy buena frente a la playa.
Stayed 1 night in Oct 2022

10/10 Excellent

Catalina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las vistas son impresionantes, las camas muy cómodas y el personal muy atento y agradable.
Stayed 1 night in Oct 2022

8/10 Good

Catherine

Stayed 1 night in Oct 2022

10/10 Excellent

Silvia

Stayed 1 night in Oct 2022

10/10 Excellent

Mathilde

Stayed 1 night in Aug 2022

10/10 Excellent

Francesc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

8/10 Good

claude

Travelled with group
Liked: Cleanliness, staff & service
Globalement intéressant mais malheureusement la qualité du repas du soir nous a déçu. Servi avec peu de légumes et frites gorgées d'huile. Mais une expérience à renouveler en espérant une amélioration de la restauration.
Stayed 1 night in May 2022

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service
Die Lage mit dem Ausblick ist wunderbar, das Personal freundlich und hilfsbereit. Leider war das Zimmer, welches wir hatten, extrem klein und das Bad sehr alt und ebenfalls sehr klein. Für den doch recht hohen Preis pro Nacht hatten wir ein besseres Zimmer und eine bessere Ausstattung erwartet. Es war das teuerste in den 10 Tagen aber im Vergleich mit den anderen 8 Unterkünften vom Preis-Leistungs-Verhältnis relativ schlecht. Wir hatten Wellness extra mitgebucht, das hat sich absolut gelohnt. Nach dem langen und anstrengen Weg auf dem CdN waren die Dampfsaune und Thermalbäder mit den vielen verschiedenen Massagedüsen eine Wohltat für den geplagten Körper. 1,5 Stunden durfte man verweilen und es war eine Wohltat. Die Bar abends war abseits des Restaurantes. Wer also nur etwas trinken wollte oder nur eine Kleinigkeit essen, musste dort Platz nehmen. Der Charme war vergleichbar mit einem Aufenthalsraum in der Jugendherberge oder Kantine. Aber er Wein war lecker ;-). Daher entschieden wir uns morgens für das recht teure Früchstücksbuffet im Restaurant. Leider hat mch dieses enttäuscht für den Preis (Es war auch noch etwas teurer als im Internet angegeben). Da hätte mir das günstige kleine Frühstück in der Bar bestimmt gereicht.
Stayed 1 night in Aug 2021

4/10 Poor

sophie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Entorno privilegiado
Inmejorable ubicación, a un paso de la playa, para presenciar unas puestas de sol espectaculares. Habitación limpia y muy acogedora.
Stayed 2 nights in Jul 2021
Response from Direccion on 4 Aug 2021
Muchas gracias por su comentario!! Atentamente

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres bien, à recommander
Stayed 1 night in Jan 2020

8/10 Good

JAVIER

Liked: Staff & service
Stayed 1 night in Dec 2019

8/10 Good

jp

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

8/10 Good

demesy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Je suis satisfais du séjour, juste un bémol, la différence entre le tarif de réservation et le tarif en sortie de séjour sans plus d'informations
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
séjour calme et serein
Très bon emplacement avec vue imprenable sur l'océan. Ambiance un peu tristounette. Hôtel très correct dans l'ensemble.
Stayed 2 nights in Sep 2019

8/10 Good

M Dolores

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, amenities
Me gustó la ubicación del hotel y no me gusto el poco personal que había trabajando. Fue escaso, la poca atención por parte del personal de recepción. Aparte del primer día que no pudimos instalarnos en la habitación que reservamos.
Stayed 6 nights in Jun 2019

6/10 Okay

Alvaro

Disliked: Cleanliness, room comfort
muy viejo el hotel y las habitaciones malas y muy poco cuidadas. El baño penoso
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
El spa un poco viejo. En general un sitio agradable
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Pas trop regardants sur le ménage, sinon c'est très bien
Stayed 1 night in Apr 2019

10/10 Excellent

michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Wir hatten ein kleines Zimmer unterm Dach ohne Aussicht mit spärlicher Einrichtung. Die Toilettenbrille hatte Sprünge, Einklemmen der Haut war die Folge. Es gab in dem Doppelzimmer nur ein Glas, keinen Kühlschrank. Unser Zimmer lag direkt am Fahrstuhl mit den entsprechenden Geräuschen, insgesamt eher Jugendherbergscharakter, und das für 100 Euro die Nacht ohne Frühstück!!! Die Lage direkt an der Steilküste ist toll.
Stayed 1 night in Apr 2019

10/10 Excellent

Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres Bien placè , Tres bon Hotel Ét restaurant
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel avec vue sur la mer. Situation exeptionnel. Chambre soacieuse. Literie de bonne qualite Spa eau de mer merite meilleur entretien
Stayed 1 night in Apr 2019

8/10 Good

Verified traveller

Liked: Cleanliness
La habitación con vistas al mar. Espectacular dormir con el mar de fondo
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel accueillant, bien situé, au départ d'une belle randonnée vers Deba. Personnels très agréables.
Stayed 4 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Muy bonito y céntrico. El spa algo deteriorado pero es bastante completo. La habitación muy limpia y con vistas al mar.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La cama perfecta, buen desayuno, la cena excelente con una calidad precio muy buena (18 euros). La piscina amplia aunque algunos chorros no funcionaban. En general muy buena experiencia.
Stayed 1 night in Nov 2018

6/10 Okay

Gerhard

Liked: Staff & service
Stayed 2 nights in Nov 2018

8/10 Good

Marisa, Zumaia

Liked: Cleanliness, room comfort
Calidad precio justo, el spa maravilloso, las habitaciones normales
Stayed 1 night in Oct 2018

8/10 Good

Iru, O

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buenas vistas y excelente circuito de spa.buena relación calidad precio. Lugar ideal para pasar unos días . Zona muy tranquila
Stayed 1 night in Oct 2018
Response from Manager on 25 Oct 2018
Muchas gracias por valorar tan positivamente nuestro circuito de talasoterapia. Esperamos volver a verle pronto por nuestras instalaciones. Un saludo.