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"Very pleased with our stay, all staffs are very friendly"

"We've got the harbor view and mountain view on the 12th floor. We love the hot spring, but wouldn't dare to soak in the cold spring for too long. The hotel room, staff and the food were all very good!"

"Amazing breakfast"

"I was there for 3 days , I was feeling good , staff , room, breakfast. "

"This hotel is family friendly, kids had great time here. They loved DIY pizza activity, and actually tasted really good. The game room, spa pool and library, kids didn’t get bored here. They also love the room setting. The breakfast buffet was excellent with variety of foods. They also provided afternoon and night snacks. We will definitely come back again."

"Affordable breakfast option. Owners were nice and very cute dog. Room was ok, bed was comfortable but the bedding was very hot, not the standard hotel sheets. Overall the room was a bit dusty with dingy lightly. Great view tho. I would recommend for view. Overall accessibility was not great. Our taxi dropped us off at the top of the driveway and it was a pretty steep walk down to the property. Also long set of stone stairs to our room, so if you have suitcases it is difficult, especially when its raining because its slippery. To get anywhere, you also need to climb a very long set of stairs to get to the main restaurants and streets. It's a workout. "

"The male hotel manager on duty the night we check in was amazing, his service was outstanding. He changed our room for us when we requested for a different floor and even helped us with our luggage. The room was comfortable and had a tent for the children to play / sleep in. My 2 boys had a blast riding their bikes along the corridor and parking them right in front of our room. It might get a little noisy with all the kids driving around but it was really one of a kind experience and super fun for the kids. The hotel is also connected to a shopping mall and hotel guests are able to book movie tickets for free as long as there are available seats in the cinema! Unique hotel and wonderful staff! A big thank you!"

"nice in room hot spring water to a generous 2 people tub. A/C is great, precheckin tea and snacks was nice. could use a in-hotel bar. wife loved the rooftop public bath for women, I did not try mens side as i was content with inroom soaking."

"Spacious room. "