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"住的不錯環境舒適不過走路離火車站有段距離然後附近有野狗很吵⋯晚上從火車站走過去有點偏僻要小心安全！"

"The room was perfect with a good amount of space. The views were beautiful. And the hosts were some of the best we ever stayed with! Very friendly and informative with great recommendations for the town!"

"Wonderful staff!"

"Customer service was superb. Service crew will personally bring you to the hotel room. Wide range of food to choose from the buffet dinner. Green bean soup, mee sua, etc were also served between 130 to 430pm. Breakfast options could be improved."

"quiet and cosy spot for relaxation"

"A great place for the price. It is a little distance from the main part of the city, but the staff was great and helpful."

"Location, it's close to Nangang train station, easy access to MRT, TRA, and HSR. Lots of construction in the area, it's an up and coming area. Restaurants are in the mall next to the station. Room for 3 beds is very small, no room to put luggage, no closet. Bathroom is big and clean. Breakfast if average, after 4 meals, gets tiring. Staff at the breakfast is very kind and friendly. We might come back depending on the price."

"Friendly staff, clean room, great views"

"Room is clean and nice. "

"Huge, clean room with a great view of the city and mountains. The lights at night were particularly beautiful. Delicious breakfast in the morning that had a good amount of local dishes that shouldn’t be missed. Quick Uber ride to Luodong Night Market that has to be a stop during your time here. Loved the hotel. Will definitely stay again when I come back to Yilan. "

"Very friendly staff with great communication. The hotel also has great location that’s right beside the transit station, grocery stores, and restaurants."

"Loved our time during our staff. Everything was top notch, and staff were very friendly. Highly would recommend to anyone staying in Wulai, and would definitely try to stay longer on my next visit!"

"Amazing staff and service! Great facilities, just as advertised."

"Clean and modern rooms and great staff"

"Relaxing family trip. Good hot spring pool. Very friendly and polite staff. House keeping service is good! "

"Room interiors are dated and poorly maintained, mildew all around the sunken onsen tub. Wifi in room kept dropping and was difficult to establish a connection. Staff service across the entire hotel was the worst! Front desk staff refuses to explain any of the activities available for guests when asked, shoved the program sheet at me told me to read myself instead. Restaurant staff would not entertain a special request to order fried rice, told me to order a full child's set menu and plain rice...

"Lin is a very friendly front office worker (owner), who speaks excellent English and gave a detailed welcome tour of the cold spring. Lin also provides extra towels and a pillow as requested. The hotel floors are brand new and rooms have good AC. The cold spring bath was clean and we really enjoyed it. Amazing value too!"

"房間寬闊舒服，視野佳"

"Nice service and friendly. Convenient location and nice to have good walk around. "

"Clean professional and good client or guest services "