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Reviews of Crowne Plaza Zhenjiang, an IHG Hotel

4 out of 5
Crowne Plaza Zhenjiang, an IHG Hotel
27th Chang Jiang Road, Zhenjiang, Jiangsu

Reviews

9.4

Exceptional

Rating 10 - Excellent. 24 out of 37 reviews" "
Rating 8 - Good. 12 out of 37 reviews" "
Rating 6 - Okay. 1 out of 37 reviews" "
Rating 4 - Poor. 0 out of 37 reviews" "
Rating 2 - Terrible. 0 out of 37 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Crown plaze Zhenjiang. The room was awesome, with a view to the Changjiang river over the City.
Stayed 1 night in Dec 2019
Response from Vivian Tang General Manager on 11 Dec 2019
Dear guest, Thank you for sharing your generous feedback on Expedia with regards to your stay at Crwone Plaza Zhenjiang. I am very delighted to read that you approved of hotel guest room excellence which is facing to the beautiful Changjiang River. We look forward to the pleasure of welcoming you back to our hotel for another wonderful stay in the near future.

8/10 Good

Keith, Chester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Nice hotel but lots of buildings being erected close by. A little tired in places.
Stayed 2 nights in Aug 2018

6/10 Okay

Jody, Vancouver

Somebody’s watching me...........
Do not disturb doesn’t mean the same thing here. My room and belongings were searched while I was out of the room. Didn’t even try to hide the fact they’d been in the room leaving closet doors open and suitcase moved.......Nothing taken but also nothing of value left in the room (I never do). Maybe it’s just China.....
Stayed 2 nights in Feb 2018

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice rooms, ask for a river view
I somehow got upgraded to the Club floor, and the room was pretty nice. My only criticism is in the book the lounge is advertised as being open at 7am with coffee & a small breakfast buffet, but sign posted said it didn't open until 10 am. I had an early train, so missed breakfast
Stayed 1 night in Jan 2018

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely & comfort stay
Pleasant stay, with up-graded to river-front view room. Convenient location with bus stops in front of hotel to get around the city. Nice breakfast.
Stayed 3 nights in Jan 2018

8/10 Good

szu hua

Liked: Staff & service, room comfort
Parking lot at the basement was kind of scary. Got upgraded to a river facing room, the toilet bowl was a bit dirty, didn't like the breakfast. But the staffs were nice
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel
Ideal for my visit, a short business trip to Zhenjiang. Easy to walk into main town area, ideal location.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place to stay
The hotel is well maintained, modern, and the staff are very friendly and helpful. Our room was comfortable, and although we had some issues with the light switches operating incorrectly, this was quickly fixed by the maintenance staff within 24 hours. Definitely a good choice if you are visiting Zhenjiang.

10/10 Excellent

Mark, Jacksonville, FL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best so far!
I've been staying in hotels throughout China for the last two weeks and the Crowne Plaza Zhenjiang is the best so far. This includes the Portman Ritz in Shanghai which was overpriced and just average compared to the Crowne Plaza. The room was fabulous with two full length windows, the breakfast buffet was the best so far in Jiangsu, Taiwan, and Guangdong province and the lobby was excellent. No complaints!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business in Zhenjiang
Being a weary business traveler from out of the country, I arrived at the front desk with my extra pair of shoes in my hands. Within a minute, a hotel employee brought me a bag to place my shoes so that I didn't have to continue shuffling around my packages and luggage. Impressive!! I enjoyed a nice leisurely stroll around the river which is right across the street from the hotel. A nice buffet breakfast gives you a nice start to the day!

10/10 Excellent

Rolf, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Frequent guest
Crowne Plaza and its staff deserves 5 stars without question. Riverview Club room, Club access and M Café breakfast amazing.

8/10 Good

Paul, NJ USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing Unexpected
This is a good western standard hotel. Price is reasonable. Everything is as you would expect. No glaring problems. If you have to go to Zhenjiang this is a good place to stay.

10/10 Excellent

BYUNGCHAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
모든부분에서 만족하였습니다.
Stayed 3 nights in Sep 2023
Response from CP Zhenjiang on 15 Sept 2023
우리 호텔에 대한 당신의 평가에 매우 감사합니다. 당신이 우리와 함께 아주 즐거운 시간을 보내고 있다는 소식을 듣고 매우 기쁩니다. 이는 우리 직원들에게 매우 중요한 일이므로 귀하의 피드백을 매우 소중히 여깁니다. 우리는 당신이 우리를 다시 방문하기를 바랍니다.SincerelyJason QianHotel General Manager

10/10 Excellent

BO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

tseng shuang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018

10/10 Excellent

Ping Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

8/10 Good

bertrand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Even with late checkin they open the restaurant at midnight. Very helpful but the girl at front desk what kind of slow mode
Stayed 1 night in May 2018

10/10 Excellent

PeiLing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
满意的住宿
酒店的配套设施和环境很满意，服务热情周到。江景房视野非常好，尤其洗手间的落地窗直面长江，景色怡人。大浴缸很舒服，儿子玩的很开心。自助早餐和晚餐品种丰富，尤其是甜品和特色锅盖面一定不能错过。卫生打扫再仔细一点就好了，地毯上还有前面客人留下的牙签。总体来说是一次满意的住宿经历。

8/10 Good

haiming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotels上的第一次
第一次从hotels平台订酒店，感觉还有点不太适应，没找到酒店含不含早餐…… 酒店位于长江边上，离西津渡、北固山和高铁站都不远，江边还能有各种活动；总体来说酒店还是相当不错的，毕竟是老牌五星了，房间设施中规中矩，酒店服务也是有求必应，房间打扫的还是很干净至少没发现什么不妥，礼宾服务能够主动开门拿行李，前台入住速度也是很快，就是酒店周边没有超市没有餐饮，好在镇江不大。 总而言之对这次入住很满意，感谢hotels平台！
Stayed 1 night in Mar 2018

10/10 Excellent

May, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressive & cozy hotel!!
1/ staffs here are all so friendly, especially the front desk staff which called Miss PUN. They upgraded a bigger room to us and gave us many travel advice 2/ room is so big and very clean, I can enjoy my time In this hotel 3/ definitely will stay here again and really love this city!
Stayed 1 night in Jan 2018

8/10 Good

Dae Heon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
everything is allright.
Stayed 1 night in Jan 2018

10/10 Excellent

YICHOU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
飯店服務的機器人很特別！第一次看到！
離熱鬧的地方有點遠，比較不方便，但整理服務相當不錯，還有可愛的機器人送東西的服務，早餐有鎮江知名的鍋蓋面，如果是ＩＨＧ會員還有些特別的東西，送手工的優格，蠻好吃的！
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
用积分换的行政房，享受到了行政楼层的下午茶和晚餐，相当精致，第二天的早餐也很丰富。房间面对江景，隔音不错，床非常大软硬合适。服务无论是前台，还是行政酒廊，还是早餐，都让人感觉相当舒心到位。下次来镇江还会选择住这里。
Stayed 1 night in Aug 2017

10/10 Excellent

Chia-nan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
舒適的飯店
飯店就在長江旁，從房間窗外看出去，就可看到長江美景。屬於假日酒店系統，品質有保證，不論是櫃檯或是接待人員，親切且專業。房間設施新穎，隔音效果良好。
Stayed 1 night in Jun 2017

10/10 Excellent

Cathy, Taiwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
位置佳, 服務好
我與朋友臨時決定去鎮江, 前一天才下訂. check-in時飯店人員非常親切, 提供我們加價升級雙床江景房, 升級價格也不貴. 飯店位置非常的棒,離公車站走路只要3分鐘. 無論是去金山 西津渡 北固山還是焦山都很方便, 搭公車幾站就到了. 房間也很棒, 打開窗戶就是長江的江景, 晚上夜景非常美麗.

10/10 Excellent

Xinyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了wifi信号不好，其他都不错

10/10 Excellent

Zining, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
bravo
江景房物超所值，浴室直对长江，非常震撼。高层很安静。距离北固山步行即可到达。酒店外公交可以非常方便的抵达焦山和金山，附近有好吃的特色面馆，客房服务周到，洗浴用品是意大利品牌贝佳斯的，洁面产品还可以额外要求提供同样品牌的洁面乳。周到且细心，健身房不大但是设施基本齐全，状况良好，游泳池有点窄。总体来说入住非常舒适。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
江景房视野开阔。酒店距离西津度步行约10分钟可达，还算方便。对面江边傍晚时分有喷泉，感觉不错。

8/10 Good

SHIPPING, 서울

Liked: Cleanliness, property conditions & facilities
전장 프라자 호텔
기차역에서 15분 정도 거리. 편안한 실내와 침실.

10/10 Excellent

Chuanfang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

yingte, 天津

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
静かな町
ホテルは揚子江の岸辺にあり、北固山にも近いです。 ホテルのレストランは、中華料理より西洋料理のほうがうまいです。クロワッサンが特においしかったです。

8/10 Good

wg, 東京

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
普通に、良い
窓から隙間風入らない。風呂桶が、大きい。お湯が、濁っていない。中国のホテルでは、珍しい。リバービューなら、景色も、良いかも。23階も良い

8/10 Good

FUCHUAN, 台灣

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
蠻不錯
很不錯的飯店 就是附近沒什麼店鋪

10/10 Excellent

Frau Zhou, Chengdu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
镇江最好的酒店吧
镇江最好的酒店，一定要定江景房，白天天气好的时候景色真的好美，给IHG会员了饮品券，早餐也挺好的，酒店大堂可以买到15元一杯的take away的咖啡，性价比很高。唯一不足的是Bar的鸡尾酒只有没学过调酒的工作人员操刀，这个很需要改进啊。。。。。

10/10 Excellent

王小姐, 上海

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
挺喜欢的，每次有亲朋好友来必住。

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort