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"The staff made a mistake with our booking when we arrived. But quickly resolved the issue. The rooms are very clean, very spacious and updated! sound insulation is done well, couldn’t hear anything outside. Breakfast buffet was available every morning with plenty of options, but wasn’t satisfying to my taste buds. Laundry machines enough, no waiting needed. Zhangjiajie is small. This hotel wasn’t in the popular area, so there wasn’t much, food was local food, alley ways, etc. the best part was the cable car to tianmen mountain is literally across the street!"

"Enjoyed our stay at the Pullman and would highly recommend this property. The staff was extremely helpful at all times and the room was very comfortable. "

"Best property I’ve visited with the most kindest staff, we even had a firework night, highly recommend"

"Wonderful stay for our honeymoon. Very conveniently located to the Zhangjiajie national park, delicious food, beautiful refreshing pool, great sound system and music taste and the kindest staff, especially Frankie and the tea master! We thoroughly recommend this stay."

"Amazing experience at Celestial Valley. The service from pre arrival, to airport pickup, to our 2 night stay, all the way to the dropoff at the station was incredible, everyone at the hotel was so welcoming and friendly. They helped us with everything via wechat and arranged all park tickets and transportation for everywhere we needed to go. The room and views were spectacular, and looked exactly like the hotels.com photos. We couldn’t have imagined a better stay. John in particular was very helpful as he spoke English, but all the other staff too were always able to step in and support right away. "

"Great stay with great staff. Selena helped us out the entire stay and helped set up our shuttle time to the airport. "

"Exceptionally friendly staff that helped me with an urgent transportation crisis. Language was less of a barrier here than any other hotel I’ve stayed at in China. "

"Great hosts. Would definitely visit again. Everything was wonderful. "

"Good on everything! "