Does Hotel Berner Zell am See have a pool?

Yes, this property has an outdoor pool.

Is Hotel Berner Zell am See pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Berner Zell am See?

Self-parking is free at this property.

What time is check-in at Hotel Berner Zell am See?

Check-in start time: 4 PM; check-in end time: 10:00 PM. After-hours check-in is not available.

Does Hotel Berner Zell am See provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A per person fee applies.

Where is Hotel Berner Zell am See located?

Located in the mountains, this ski-in/ski-out hotel in Zell am See is within a 5-minute walk of Ebenberg Ski Lift and City Xpress Ski Lift, and is convenient for winter sports, such as cross-country skiing and skiing lessons. Zell am See Leisure Centre and Zeller See Beach are also within 15 minutes. Zell am See Station is 6 minutes by foot.

Hotel Berner Zell am See Reviews, Deals & Photos 2026

About the area

Located in Zell am See, Hotel Berner Zell am See is in the city centre and on the boardwalk. Kaprun Castle and Hermitage Palfen are local landmarks, and some of the area's activities can be experienced at Skicircus Saalbach-Hinterglemm Leogang Fieberbrunn and Ebenberg Ski Lift. Zell am See Leisure Centre and Maisiflitzer are also worth visiting. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the sledging and snow tubing.

Visit our Zell am See travel guide

10/10 Excellent

Maribel

7 Jan 2026

Liked: Cleanliness, property conditions & facilities

The staff wa was very welcoming. They went above and beyond to make you feel at home and accommodate your needs. The rooms were exceptionally clean. Great location. Located in between ski lifts and center of town.

Stayed 4 nights in Dec 2025

10/10 Excellent

Regina

1 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Quiet and safe. Staff is supper.

Stayed 1 night in Aug 2024

4/10 Poor

Miguel

30 Aug 2022

Liked: Staff & service, amenities, property conditions & facilities

Disliked: Cleanliness

The bed was not made, no sheets. When I realized the problem it was too late and had no assistance.

Stayed 1 night in Aug 2022

6/10 Okay

Diana

5 Sept 2023

Disliked: Property conditions & facilities

We recently stayed at this hotel for 2 nights. When you enter , the lobby area is nice . And that’s about it. The room we stayed in was dated and the carpet was full of stains. In a 4 star hotel the standards for cleanliness should be higher. We had the most unpleasant experience for 2 days at breakfast. We walked in the restaurant and waited to be seated. The majority of tables were nicely done . The hostess had a hard time locating our name on the guests lists and when she was able to confirm we had the breakfast included in our stay she led us to a table that needed to be done. Ok, no big deal we thought. It’s the 1st day and they were not prepared for us. But unfortunately this happened again on the 2nd day. No table ready for us! We felt treated like 2nd class citizens. We are well travelled and this is by far one of the most disappointing stay we ever had. Not a single time we heard an apology.

Stayed 2 nights in Sep 2023

10/10 Excellent

Maritta

24 July 2024

Liked: Property conditions & facilities

Henkilökunta on erittäin ystävällistä. Rauhallinen ja viihtyisä hotelli. Yksi mukavimmista hotelleista missä olen ollut. Ainut pieni miinus on ilmastoinnin puuttuminen.

Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

3 Sept 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely location and great views from the pool terrace. We upgraded to a lake side suite, which was lovely. Staff couldn't do enough for you. Spa was superb, sauna, steam room and lovely pool. Breakfast buffet very good too. Was disappointed that the rooms were somewhat old fashioned. They had no air-conditing or even a fan. Bathroom was small with seperate toilet. Plastic glasses and cups, not what i would expect of a hotel of this standard.

Stayed 5 nights in Aug 2019

10/10 Excellent

Verified traveller

20 Aug 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Absolutely fantastic! Would certainly recommend The staff couldn’t have been any more helpful 😃👌

Stayed 1 night in Aug 2019

10/10 Excellent

Benjamin

14 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities

Spectacular staff with a nice and quiet location

Overall, we loved this property and would stay here again. It is close enough to the Old Town, but far enough away to be extremely quiet and relaxing at night. The property is uphill so if you have difficulty walking or are really out of shape probably not a good location. The staff were absolutely wonderful, particularly the front desk. Extremely friendly and helpful. They have a reasonably priced bar with cold beer and good wine available. Breakfast buffet decent, but not great. They offer a limited 5-course menu daily with items changing at an unbelievably reasonable price with very reasonably priced wines. Many people understandably eat here for dinners and we thought it was a great value. Bedroom was good, although we thought it would have air conditioning which was the only complaint since it was summer. The junior suite we had was worth every penny having a nice, roomy balcony with a spectacular view. Only other negative is that the WiFi is terrible, regardless of where you are in the hotel. We basically had to turn it off just to get a web page to load.

Stayed 3 nights in Aug 2019

10/10 Excellent

Abdullah

7 Aug 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

راح اسكن فيه المره الجايه

فندق ممتاز جدا

Stayed 5 nights in Jul 2019

10/10 Excellent

ALEXEY

27 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and comfort

A memorable view of the lake, the nature (saw a badger) and excellent service.

Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveller

22 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good quality friendly hotel

Had very good stay at hotel which is well positioned in Zell am See. Received a warm welcome and room upgraded to a junior suite which was brilliant and very comfortable. Service in the hotel was excellent. Front of house staff all wear traditional Austrian dress. It was also nice to relax in the Spa and outside pool after a day out walking the hills. Only criticism would be lack of air conditioning in the room. We slept with window and door onto balcony open to keep cool but meant we were woken early by dawn chorus! Would recommend hotel.

Stayed 6 nights in Jun 2019

10/10 Excellent

Irene

7 June 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Traumferien

Das Hotel ist geradezu perfekt, vorallem auch die tolle Lage: Ruhig und trotzdem ist das Zentrum in wenigen Schritten zu erreichen. Vorallem die sehr familiäre Atmosphäre hat uns gefallen und man wurde sogar mit Namen angesprochen, was wir bis anhin noch nie erlebten.

Stayed 7 nights in May 2019

10/10 Excellent

Shirley

24 May 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in a beautiful town

The hostess was very warm and welcoming. Welcome coffee and cake was provided. The summer pass cable car tickets were included. Breakfast was buffet style with cereal, meats and cheeses. Eggs cooked to order. A short walk to the lakeside. Room was warm and comfy with a nice view. Neat and clean. Outdoor Parking was on the property. We saw a covered garage, probably for winter months, not sure how big it is.

Stayed 1 night in May 2019

8/10 Good

Verified traveller

24 Aug 2018

Lovely stay at Zell am See

Stayed here for 3 nights in summer, it was lovely. The hotel has great wellness facilities and is conveniently located just a few minutes away from bus station for excursions and cable car rides. Food was delicious and we felt well taken care of.

Stayed 3 nights in Aug 2018

10/10 Excellent

Wen-ling

9 Aug 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very cozy hotel

Originally, I preferred a hotel right by the lake but i gave up finding that there was a railway nearby. That is why i picked this hotel and i felt I chose wisely. The hotel is located in a quiet neighborhood with its own parking space and a very short walk to downtown area. The room is of comfortable size and very clean; one can book a room with a lake view, too. The staff we came across are very friendly and helpful. We enjoyed our two night stay here and will definitely recommend this hotel.

Stayed 2 nights in Jul 2018

10/10 Excellent

Jen-Yi

21 June 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely and Warm Home From Home

Very good hotel to stay. Warm and friendly and breakfast is nice. Owner of the hotel even help unloading baggages, very enthusiastic in providing travel guidances. I might not be able to come back again, but definitely will recommend friends to stay here.

Stayed 1 night in Jun 2018

10/10 Excellent

World Traveler, Texas

2 July 2017

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice and helpful staff who gave us a nice welcome with a glass of wine while we registered. Good restaurant, and walking distance to town. Room was quite large, had a nice balcony with view of mountains and lake. Parking was free, right in front of hotel.

Stayed 1 night in Jun 2017

10/10 Excellent

Walter

19 Sept 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great service, good location

Reception greeted us by name and offered us two drinks to relax with while they took our luggage to our room. Excellent hotel, good location, great breakfast

10/10 Excellent

Richard

31 Aug 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful location, fantastic staff

We had a lovely 3 night stay here, having a front facing room with balcony overlooking town and lake - absolutely beautiful! We were greeted personally on arrival and the owner of the hotel showed us to our rooms - even parked our car for us in the garage. All the staff could not do enough for us and made our stay here very relaxing, friendly and welcoming - we definitely would like to stay here again!! Evening meal was 6 courses for 19 euros and was lovely. The hotel was right next to ski run and chair lift so you can ski right down to the hotel in winter.

10/10 Excellent

Verified traveller

15 July 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Beautiful hotel with a very friendly staff. Nice spa/pool area. The room prices were quite expensive, but the hotel managed to meet our expectations. Would stay again.

10/10 Excellent

Teemu, Luxembourg

29 Mar 2016

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Henkilökunta ensiluokkaista.

10/10 Excellent

goodie808, Leeds, England

20 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Very friendly staff. Excellent pool

Great hotel in an excellent location. Great breakfast and really friendly staff. We had a junior suite and the room was huge with plenty of storage space. The decor was traditional rather than modern but that just added to the experience. Highly recommended hotel. Excellent pool too.

4/10 Poor

Talal, Saudi arabia

4 Oct 2015

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in Zell am see

I liked zell am see but the hotel was wrost thing there There are no professional work of the staff and they did not have any flexibility in the change rooms, I asked them manytimes to change my room and the hotel was empty of visitors, but they refused to do that because the hotel is full, I lived on the ground floor and it was annoying us to the presence of insects and our inability to open the windows and no air conditioning room, It was bad experience

10/10 Excellent

Allan, Sande i Vestfold

2 Oct 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk service og hotell

Meget meget bra. Mitt favoritthotell. Vi blir møtt med håndhilsing og velkomsdrink. Vi får fast bord i restauranten som er det samme under hele oppholdet. Om sommeren får man et kort som gir deg gratis tilgang til utrolig mange aktiviteter i nærområdet. Dette gjelder nok flere hoteller.

10/10 Excellent

Al

29 July 2015

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

The lady at the reception is so nice and friendly, the hotel itself is comfortable, beautifully built in the marvelous Zell Am See, the breakfast is good, the rooms are large enough. One of the best experiences.

Hotel Berner Zell am See

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