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"Wonderful"

"The staff wonderful and attentive to your needs. The main problem for fellows of the golden age it is no elevator and to reach any room you have stairs"

"Though we spent only one night at Hotel Esplanade, we were very happy with the location, cleanliness and attentiveness of the staff members. The breakfast was excellent with numerous choices."

"A really excellent stay. The staff were brilliant. Hotel was spotless and facilities were great. The rooms could do with a slight upgrade (curtains a bit stiff etc) but would definitely stay here again."

"The room that was given to us was really bad due to location. The hotel was located on a busy street where trams go all the time and the room is shaking every time they pass. We were wondering if we were given such bad room because we booked through Expedia and they give better rooms to other travelers? It was just weird because the hotel was less than 50% occupied. The breakfast is ok. I had it worse. Bathroom is very small. The beds are comfy. The location is good and close to other places. Parking is limited but we were lucky enough to park there. We would definitely NOT go there again even we visit Zagreb quite often. "

"Great"

"We were extremely disappointed with our stay at this hotel, which is advertised as a four-star property but falls far below even a two-star standard. From the moment we arrived, it was clear that the rating is highly misleading. There is no proper lobby, no noticeable facilities, and none of the amenities you would expect from a genuine four-star hotel. The room itself was very plain and basic, lacking comfort, quality, and attention to detail. It did not meet even the minimum expectations for a hotel of this supposed category. Additionally, the photos shown online do not accurately represent the reality of the property—they are misleading and create false expectations. We are left wondering who rated this hotel and on what basis, as it clearly does not meet standard hotel classification criteria. Overall, this experience was very disappointing, and we would not recommend this hotel to anyone expecting a true four-star stay."

"I don’t know"

"Very nice room. Helpful reception staff. Great stay. Highly recommend this hotel. "