Family Hotels & Resorts in Zavala from AU$126

"Great"

"This elegant little hotel is right on the water. When we walked off the ferry, a hotel rep was there with a cart to cart all of our luggage inside. The rooms are small, but they’re very comfortable and nicely outfitted. The same gentleman who carried our bags into the hotel, took them and stood in line for the ferry for us. The location is central to everything. The outdoor space is very charming, so it’s a great place to just people watch. I would stay in this hotel again in a heartbeat."

"We enjoyed our stay here very much. The staff were helpful and friendly and the view, amazing!"

"Great breakfast, amazing room, comfortable bed, service was outstanding on every level"

"Very good "

"Nice view of pool and beach from our room. Great breakfast buffet, included"

"This is an amazing hotel. The position is perfect, right on the water. The old town and bus stop really close by. The pool is beautiful, overlooking the sea. One of the best equipped hotels we've seen. Lots for families, bath mat and rail if needed etc etc they have to thought of everything. Great breakfast . Thoroughly recommend this hotel. "

"The small banglows made a nice change, the beach although public was nice, quiet and only really used by customers in the resort. Shame they charge for parking!! Food was good. Need more facilities to keep the kids amused!l, given there is no pool, the outdoor play area needs restoration works. Shower worked well and comfortable beds."

"Starting with the positive, this hotel truly shines when it comes to its proximity to the beach and local attractions. The grounds of the hotel are beautiful. However, our recent stay was unfortunately marred by a series of issues that impacted our experience. In one of our rooms, we encountered a clogged shower and a broken air conditioning unit, making for an uncomfortable stay. The refrigerator was also noticeably dirty upon arrival. In the second room, the AC unit was leaking. These maintenance issues are simply unacceptable for a hotel of this caliber. Considering we booked this hotel specifically for its beach amenities, we were severely let down, for two out of our four days, the hotel ran out of beach towels by 10 AM, with staff unable to provide any estimate for when more would be available. Furthermore, the hotel's beach chairs were completely claimed by 5 AM every morning, forcing us to pay for external chairs daily. This completely negated one of the primary reasons we chose this hotel. To compound these problems, the hotel staff seemed indifferent to our concerns. When we brought these issues to their attention, while they addressed them, there was a distinct lack of empathy or urgency to resolve them. A more friendly and proactive approach from the staff would have gone a long way in mitigating our frustration. While the location is undeniably a major draw, the multitude of problems was notable. "