Zaouit Massa Holidays from AU$2,738

Clean room , onsite parking , maintained pool

This is going to sound like a rant but it's definitely not however! Here goes! The communal areas of the hotel were fabulous and all of it was scrumptiously clean, the staff couldn't do enough for you. However our room was very disappointing. This time we had a family room with two bedrooms a kitchen area. And living room. Bedrooms were ok, living area , bathroom and hall/ entrance were all ok but. Sink in the bathroom was falling off it's pedestal, toilet seat was very loose and couldn't be tightened (I tried) safe in the bedroom had full instructions but wouldn't work. I later discovered you had to have it activated at reception, but noby told us that, the wardrobe doors wouldnt close so we had to pop something in front to hold them shut, the kitchen area had cupboards but no cooking items or crockery, it had drawers but no cutlery, it had an oven that didn't work, it was gas and wasn't connected! It had a tall fridge freezer that lite up but didn't work and had a very small fridge as well that did work! All that was very odd I thought, a virtually empty room. If you don't want them used or they are broken get rid! The drinks in the hotel were the same as English prices really which in comparison made them expensive but outside the hotel they were much cheaper. I didn't but my family visited the same hotel last year and said the rooms were wonderful! Overall it wouldn't stop me visiting again but I wouldn't stay. As long (we only stayed a week) the room was very dated..

Wonderful to have a spa on site with great treatment options! Breakfast is very good with a wide variety of options

We were very impressed with this property, very accommodating to all of our needs. The staff from our very first interaction till the day we left were “First Class”. From helping us coordinate tours, secure travel arrangements, helping us to find some much needed supplies. The Food service and restaurants are to be Commended and we used them all! We were a part of a multigenerational family and it was great to see there were activities that could keep us all happy and the times we shared can’t be measured…It had been two years since we were last together. Highly recommend this property!