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Le Palais des Cerisiers

3.5 star property
Mountain retreat offering rejuvenating spa treatments, ski-in/ski-out access, and family activities from hiking to biking in scenic surroundings

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Le Palais des Cerisiers offers ski-in/ski-out access and garden views in a mountain setting. Enjoy a sauna, Turkish bath/hammam, and massage services. Refuel at the on-site restaurant, and cool off in separate outdoor pools for adults and children.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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About this property

Le Palais des Cerisiers

  • Family-friendly hotel in the mountains
  • At Le Palais des Cerisiers, you can look forward to a rooftop terrace, a garden and a playground. For some rest and relaxation, visit the sauna or Turkish bath/hammam, and indulge in a massage. The on-site restaurant offers breakfast, lunch and dinner. Enjoy the 24-hour gym, as well as activities such as hiking/biking. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services.
  • Other perks at this hotel include:
    • An outdoor pool and a children's pool
    • Free self-parking and valet parking
    • Buffet breakfast (surcharge), a free local area shuttle and bike hire
    • An outdoor tennis court, express check-out and express check-in
  • Room features
  • All guest rooms at Le Palais des Cerisiers offer comforts, such as premium bedding and laptop-compatible safes, as well as amenities, such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Bathrooms with showers and free toiletries
    • 32-inch LED TVs with satellite channels
    • Balconies or patios, electric kettles and heating

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Exterior
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9.2 out of 10, Wonderful, 205 reviews
The price is AU$482
includes taxes & fees
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Policies

Check-in

Check-in time starts at noon

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

4 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for MAD 300 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MAD 13.20 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately MAD 100 for adults and from MAD 100 for children
  • Rollaway bed fee: MAD 300 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

Reservations are required for massage services, spa treatments and private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Does Le Palais des Cerisiers have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Le Palais des Cerisiers pet-friendly?

No, pets are not allowed at this property.

How much is parking at Le Palais des Cerisiers?

Self-parking and valet parking are free at this property.

What time is check-in at Le Palais des Cerisiers?

Check-in begins at noon.

What time is check-out at Le Palais des Cerisiers?

Checkout is at 11 AM.

Where is Le Palais des Cerisiers located?

This family-friendly Zaouia Ben Smine hotel is located in a national park, within 3 mi (5 km) of Annour Grand Mosque and Jardin Ennour. Source Ben Smim and Al-Akhawayn University are also within 9 miles (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.6

Excellent

8.2

Cleanliness

8.0

Location

8.0

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 6 out of 12 reviews
Rating 8 - Good. 4 out of 12 reviews
Rating 6 - Okay. 1 out of 12 reviews
Rating 4 - Poor. 1 out of 12 reviews
Rating 2 - Terrible. 0 out of 12 reviews

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great calm and peaceful hotel. Great service and clean rooms.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

Tania

Liked: Staff & service, property conditions & facilities, room comfort

Perfeito

Tudo perfeito , acolhedor , os garçons muito atenciosos
Stayed 1 night in Dec 2018
Verified

8/10 Good

alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
très bel établissement idéalement situé pour un séjour reposant. Bon accueil dans l'ensemble de l'équipe et très bonne table . il est à noter quelques problèmes d'organisation liés à la période du ramadan ...sans gravité sur le déroulement du séjour
Stayed 2 nights in Jun 2018
Verified

4/10 Poor

sophie

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

descriptif non conforme

l'offre expédia indiquée chambre + petit déjeuner offert, à l'arrivée la réception nous indique que le petit déjeuner n'est pas compris, que notre réservation concerne uniquement la chambre sans petit déjeuner !!! De plus, suite à un dégât des eaux dans la chambre voisine, nous avons été réveillés à 5h du matin par le personnel parlant très fort et déplaçant tous les meubles avec beaucoup de bruit. L'hôtel étant situé en campagne et au calme nous ne nous attendions pas à avoir un tel réveil !!!
Stayed 1 night in May 2018
Verified

8/10 Good

Hel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Séjour agréable

Bon accueil restaurant agréable employé serviable cadre chaleureux Administration efficace . Seule remarque le chant du coq le matin de bonheur.
Stayed 1 night in Apr 2018
Verified

10/10 Excellent

Zdravka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place! Very nice surrounding !

Very good service and facilities! The rooms are very well - clean and confortable. Very good food in the restaurant. Very good service in the spa.
Stayed 1 night in Mar 2018
Verified

8/10 Good

Hilde

Liked: Cleanliness, room comfort

Hotel met mooie faciliteiten maar een beetje 'koud

Wij hebben hier 1 nacht overnacht en het ontbijt genomen. Het onthaal van het personeel is heel zakelijk, professioneel. Heel het hotel straalt een beetje 'vervlogen chic' uit
Stayed 1 night in Dec 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel de bon confort

Nous avons passé un bon séjour au Palais des Cerisiers. Alors que des panneaux de signalisation ont bien été disposés à l´entree d.Azrou pour indiquer l itinéraire il n.y avait pas d indication nette devant l hotel ce qui fait que nous y sommes passé devant sans savoir que c’etait notre hotel et nous avons dû faire demi tour pour demander notre chemin..... Une fois arrivés nous avons été surpris par l’ampleur des travaux d agrandissement mais nous n.avons subi aucun désagrément du fait de ces travaux. Notre suite était près de la piscine désertée à cette période donc coin peu bruyant. Pas d.internet dans la chambre uniquement dans le restaurant et le bar. Le restaurant est très bon et le service parfait. Il faut vite profiter d.aller au Palais des Cerisiers avant que ce charmant hôtel devienne une escale touristique à grande échelle.et de ce fait soit moins intimiste.
Stayed 2 nights in Nov 2017
Verified

6/10 Okay

BEATRICE

Disliked: Staff & service

sera vite oublié

PLUTÖT BRUYANT; CHAMBRE CORRECTE vue sur les nouvelles constructions qui seront très très proches. Diner très cher et plus que quelconque - aucune cuisine marocaine Petit déjeuner quelconque. Heureusement que le séjour n'était qu'une étape
Stayed 1 night in Aug 2017
Verified

10/10 Excellent

Adil

Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020
Verified

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jul 2019