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Reviews of Fruit & Spice Wellness Resort Zanzibar

5 out of 5
Fruit & Spice Wellness Resort Zanzibar
Mchangamble beach, Kizimkazi, Zanzibar

Reviews

8.8

Excellent

Rating 10 - Excellent. 91 out of 148 reviews" "
Rating 8 - Good. 39 out of 148 reviews" "
Rating 6 - Okay. 6 out of 148 reviews" "
Rating 4 - Poor. 4 out of 148 reviews" "
Rating 2 - Terrible. 8 out of 148 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ayanna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fruit & spice was like paradise, the staff was excellent , only complaint was the power went out a lot & the running water in our room went out a few times
Stayed 5 nights in Mar 2024

8/10 Good

Nosher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 3 nights in Jan 2024

8/10 Good

Soundoss

Liked: Cleanliness, staff & service, room comfort
The hotel is clearly worn out and in need of renovation. The access to the sea from the suites has been closed for quite a while, which is one of the advertised benefits for staying in private villas. The jacuzzi was set at 42 degrees Celsius which made it impossible to use. Because the program was locked I wasn’t able to change it and I never got a staff member to change it. I do not recommend the manicure and pedicure as the quality of product is poorly and staff do not have the knowledge nor the adequate training to do it. Not worth the price. However the resort staff and butler are absolutely fantastic! They are always eager to help and satisfy everyone’s needs! The food is excellent too! Thanks to the staff members I had an excellent stay! Special thanks to Ramso my butler and Yunis the assistant manager of the resort for giving a VIP treat at all times!
Stayed 4 nights in Nov 2023

8/10 Good

Loveness Chanju

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful place but their services aren't really great. They can do better than that.
Stayed 3 nights in Nov 2023

10/10 Excellent

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I enjoyed our stay for our honeymoon at the Fruit & Spice in Zanzibar. The staff was friendly and helpful. We learned and practiced some basics of the Swahili language thanks to them. We also learned a lot about the culture of the island through our interaction with the staff. The location is great with a nice view of the ocean especially during sunset. The room was specious, comfortable and well maintained, and we really liked the menu for breakfast and dinner, with a good variety of options. We really liked the fact that there is a Maasai village nearby where guests have an opportunity to meet Maasai warriors and ask them about their culture daily. That was very unique experience and we enjoyed every second of our interaction with the Maasai. Although the resort is remote with very few shops around, we felt like we had most of what we needed within the hotel. The access to the beach to swim or for peaceful walks by the water is very convenient and we really enjoyed those. The hotel is beautifully decorated with stylish local themes, with well maintained landscaping and abundant and vibrant nature around. If you like photography, this is paradise. We also felt very safe. I highly recommend the resort. We had a great stay and will definitely stay there again.
Stayed 5 nights in Oct 2023

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with private beach and AMAZING and attentive staff

6/10 Okay

christopher

Stayed 5 nights in Oct 2023

8/10 Good

Sherezade

Stayed 3 nights in Jun 2023

8/10 Good

Habib, San Diego

Liked: Cleanliness, staff & service
Jaccuzi in Jungle Villa does not have hot water or does not heat water and Wifi is weak.
Stayed 7 nights in Jun 2023

10/10 Excellent

Jack

Stayed 2 nights in Jun 2023

8/10 Good

Johannes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was excellent and the food was delicious. The teception staff needs to improve. We were always asked to sit down and the would come tomus instead of taking care right away. Also interestingly we had to pay bottles of wine, where the samr by glass is included in thr all inclusive.

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is at the southern end of the island. A peaceful location with stunning scenery and sympathetic architecture. The hotel has fantastic amenities including several pools and private beaches, a pier, a turtle nursery and a well equipped gym. The food was great and the staff very friendly and helpful. Plenty of excursions were available from the hotel and good quality entertainment was provided most evenings. The only issue at the moment is the access road which is 5km of very bumpy dirt track, however the road is being rebuilt and should be completed in the next couple of months

10/10 Excellent

JONATHAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff, worth the stay.
Stayed 3 nights in Aug 2022

10/10 Excellent

FREDERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2022

8/10 Good

Tariq

Stayed 5 nights in Jul 2022

8/10 Good

Galyana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice resort but the staff not useful enough
We booked the Honeymoon villa. The amount for 3 nights is considerable and we also advised the property we are making our wedding in the resort. The villa was comfortable and had all facilities we wanted, even more - a beach area, a jacuzzi, our own exit to the beach and 2 spacious rooms. However the staff was very difficult to communicate to. Before arriving to the property I had to make tons of phone calls to get a wedding package quote. Well, they couldn`t provide what we expected - we received no answer and had to organize the wedding by ways of a local wedding planner. Even though I found the communication between the wedding planner and the hotel difficult and they needed our assistance too. The only one who was always kind and caring was our butler Kefas. He was always there when we needed him and we received explicit service from him while the rest of the staff was just standing and watching. I assume that the property is experiencing staff decrease. Otherwise I cannot explain why they have so little people. Overall a very nice resort with beautiful surrounding but the staff can spoil your holiday especially if you decide to make your wedding there.
Stayed 1 night in Feb 2022

2/10 Terrible

Tanith

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DO NOT STAY HERE. SAVE YOUR MONEY.
in such a short stay from the 27th-31st I never thought I could be so disappointed in a resort. I would give the “resort” zero stars. Coming from someone that travels the world pretty regularly and even stayed at multiple resorts while staying in Zanzibar, I can say that fruit and spice is a waste of money and probably one of the worst resorts in Zanzibar itself, it is nowhere near a 5 star resort. Aesthetically pleasing yes, but with staff were horrid,you have to chase down for service and never go the extra mile to ensure your stay is going well. Meal times aren’t consistent- you get told times as you arrive to later be changed by 30/45mins because they aren’t ready. If there is a way to get out of providing you service, the staff will find a way to not have to serve you. Forget about receiving what you ask for while at the reception desk as they will tell you they will bring it to you but never will. Not only do they have no phones in the rooms to be able to phone the reception desk for assistance, which if that isn’t already inconvenient enough and just shows how lazy the resort is, you have to walk a way to the desk and still not receive what it is you need. Food options were less than appetising- the Hilton hotel in nungwis food is 12x better and more options and their staff are amazing. Want to order an alcoholic beverage? Be ready to wait 30 min minimum if not longer for a margarita. the Hilton hotel by doubletree in nungwi puts this place to shame.
Stayed 5 nights in Jan 2022

10/10 Excellent

Ahmed

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent private villa’s are beautiful & very private
Stayed 3 nights in Jan 2022

10/10 Excellent

Arif

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in zanzibar
The beach in front of zanzibar is amazing. Essy to swim and walk around. Because of our late arrival due to flight they have upgrades our room . We were very pleased eith the hotel and the service. Er recomend this hotel highly.
Stayed 2 nights in Nov 2021

8/10 Good

Peter

Stayed 2 nights in Nov 2021

2/10 Terrible

Verified traveller

Stayed 5 nights in Mar 2021

10/10 Excellent

VITALY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Прозрачная вода
Останавливались в 4 разных отелях в разных частях Занзибара. У данного отеля большой плюс по сравнению с другими: прозрачная вода и приятный песчаный заход в воду. Ежи есть, но они достаточно далеко от берега и нам не мешали плавать. Также мало волн около пирса, но есть на пляже, который не у пирса. Номера отличные: все что надо есть, площадь достаточная. Есть "москитные сетки" над дверьми, но воздуха с улицы они пропускают меньше, чем хотелось бы. В результате использовали кондиционер. Один ребенок на номер останавливается без доплаты за еду и место, если не требуется отдельная кровать (дочке было 8 лет). Кормят хорошо. Был один инцидент, когда мы с друзьями отравились и один день 3 человека «болели». Думаем дело было в крабах (маленькие и странно приготовленные). Великолепные закаты. В следующий раз на Занзибаре проведем в нем 70% отпуска.
Stayed 4 nights in Jan 2021

2/10 Terrible

ELIAS

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020
Response from Gianni on 21 Mar 2020
Dear Elias, We would like to Thank you very much for to stay with us and to know that you had a good time Hoping to welcome again in the next future Asante sana Gianni Mannai General Manager

10/10 Excellent

Kakarath, Dubai airport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very warm and welcoming. Kevin from the juice arena is so chearful. Samantha from reception is very gracious.
Stayed 5 nights in Mar 2020
Response from Gianni on 8 Mar 2020
Dear Kakarath, At my personal name joint together with all the Staff we would like to tell Thank you very much for staying with us and to know that our professionality exceed yours expectation. Waiting to welcome you again all together we tell you Asante sana Gianni Mannai General Manager

8/10 Good

Monika

Liked: Cleanliness, staff & service
Pleasant, Intimate, Original
Well designed landscape with relax areas within resort. Well kept gardens & pools. Pleasant atmosphere with intimacy...
Stayed 5 nights in Jan 2020
Response from Gianni General Manager on 23 Jan 2020
Dear Monika on Hotels.com, I would like to thank you very much at my personal name and with all the Teams for to be spended a time at Fruit & Spice Wellness Resort Zanzibar. We are are thrilled to know that you have had a great time and Pleasant stay.All together we tell you Asante sana Gianni Mannai General Manager

4/10 Poor

TheBoss, Anaheim, CA

Travelled with partner
There where so many issues with the hotel. If you are visiting Zanzibar for the first time and want to see the place stay in stone town. You may pay a little more for a hotel but you will save in the long run.  We got a ride to the neighboring hotel The Residence it was great. If you want a quite vacation book there.  The bad - they have you. You are far away from everything and they can do whatever they want. You choices are zero.  1. The hotel is over 1 hr away from town. If you want to do scuba, see dolphins, snorkel, see prison island you have to drive into town 1hr. The hotel provides transport typically $180. They don’t like for you to book your own car. We did our car, driver for the whole day was $80. Crazy 2. The food is lack luster however if you want to eat somewhere else you have to book a car $$$. So you are a captured audience you better like the food.  3. On arrival you get two wooden squares for towels. Each time you get a pool towel you have to use these. Crazy guest at the hotel should be able to use as many towels as they want. Also many of the towels are stained even though they have been washed. I have stayed at many 5 star hotels and did not find their towels stained.  The good 1. Sunsets at the peer. Amazing view.  2. Some of they staff is very nice. Others where not but I am giving them a plus here. 
Stayed 4 nights in Dec 2019
Response from Gianni Mannai on 28 Dec 2019
Dear The Boss on Expedia, Thank you very much for found and dedicate your precious time to review our Resort.With all the Staff we thank you for to recognize our high professionality. Where we disappointed from you because that you are suggesting to book to our neighbour and what you have mentioned above is not corresponding the reality. All that you have write about the distance and spending time to reach other place is the same of our neighbour. In our Resort we have 3 Restaurant plus one on request to organize special dinners and for sure you don't experience of being without choices. All the prices that you show are in line and sometime less, compare to the competitor. The pool towel all round the world are quote and in many place they ask you to leave the deposit. Personally I am at disposal of our estimated Guest 24 hour a day but in all this time you didn't complain. I understand that sometime is much easy to write than to talk.We thank you for your opinion that we respect and we hope to welcome you again in the next future Asante sana Gianni Mannai General Manager

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We went here to relax after 7 days in Tanzania on Safari. It was pure luxury for us in the honeymoon suite. We couldn’t have asked for better. Service was fantastic including the butler. The only small issue ((which was not and issue for us as we wanted to relax) is it is in the middle of nowhere. So nothing nearby to explore. Stone town is an hour away. But we give it 10/10.
Stayed 4 nights in Oct 2019
Response from Gianni, General Manager on 22 Oct 2019
Dear Karen on Hotels.com,I would like to Thank you at my personal name and with all the Teams for to stay with us. The value of your words for us are energy and power that we apply every day. Hoping to welcome you again in the next future Asante sana Gianni Mannai General Manager

10/10 Excellent

Jitendra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2019
Response from Gianni General Manager on 29 Sept 2019
Dear Jitendra on Hotels.com, I would like to thank you very much with all the Teams for to spend your time at the FRUIT & Spice Wellness Resort.We are very thrilled for your valuation about us and we will all together wait you for welcoming again in the next future . Thank you very much Asante sana Gianni Mannai General Manager

6/10 Okay

Verified traveller

Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Gianni, General Manager on 27 Aug 2019
Dear Estimate Guest, We would like to thank you for spended you evaluate time at the Fruit & Spice Wellness Resort. We hope to welcome you in the next future Karibu sana Gianni Mannai General Manager

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort! I really enjoyed to views and service from the staff.
Stayed 5 nights in Aug 2019
Response from Gianni, General Manager on 12 Aug 2019
Dear estimated and evaluated Guest, I would like to thank you at my personal name and with all the Teams for to be spended your vacation at the Fruit & Spice Wellness Resort.We are very proud for yours lovely words and consideration about our service and professionality.This give us the efforts to carry on this way. Hoping to welcome you again in the next future as one of our best Guest Thank you very much Asante sana Gianni Mannai General Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jun 2019
Response from Amina M on 30 June 2019
Dear Guest, Thank you for your feedback.

10/10 Excellent

Verified traveller

Stayed 3 nights in Jun 2019
Response from Amina M. on 16 June 2019
Dear Guest, Thank you for giving us a perfect score. On behalf of the whole team we welcome you back any time. Warm Regards

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent three nights here and loved our stay there We went snorkeling at the most beautiful White Island and it was excellent but resorts there should seriously consider making a marine park there as the fishermen will affect the area that soon it will not be worth going there. We used a taxi all round Zanzibar called Ali and he did us so well. +255 715 521 000. He was always on time and used whatsapp
Stayed 3 nights in Apr 2019
Response from Amina M. on 8 May 2019
Dear Guest, Thank you for your positive feedback. Your are mostly welcome back any time. warm regards,

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a lovely three night stay
Beautiful property and the place albeit isolated is extremely spectacular. The staff is the friendliest you can encounter (except for the Masai guards, not friendly at all). The food was really good (specially the jack fruit) except the orange juice. That’s is not iran juice at all is more coloured water. Also the wait for the live stations was too long despite the hotel being quite empty. The other area I would improve is the turn down service. It’s amazing that housekeeping goes to your room to prepare for the night and the portable water is not replenished! Little details like that go a long time considering that there’s so much competition. The spa was very good.
Stayed 3 nights in Oct 2018
Response from Rita,Guest Relation Manager on 29 Oct 2018
Dear Juan,First of thank you.we appreciate your feedback and choosing to stay with us at Fruit and Spice.Your comments give us a chance to improve and keep providing outstanding services.We hope to host you again in the near future. Warm Regards, Rita Guest Relations Manager

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good during off season
Street cats in the eating areas, seen one eat off the buffet on our first day there, also lots of cats outside by the patio tables. when I asked one of the waiters to possibly get rid of the cats he told my fiance in swahili that if I was afraid of cats I should sit inside. Breakfast table set up was unprofessional always missing napkins,cups, or condiments. Tables where uneven to a point that you would spill your coffee or tea from the wobbles. Food selection was meagre and boring, a week long stay and had the same meals multiple times. Most ridiculous is the extra charge for cold water 4$. Room upkeep in the superior suite is abysmal, 7 night stay and our bed sheets where not changed. Cleaning staff would leave doors open during the cleaning letting bugs and mosquitos in, you hear bugs crawling around at night and wake up with spiders on the floor killed about 3 the sizes of Quarters. The shower/bathroom has a big clear window and they have their staff constantly walk through that area so no privacy. Didn't get bathrobes or clean towels everyday. On check out time it was raining heavily and we asked to maybe stay an extra hour to not walk in the rain, were told that would be an extra 10usd$. Also tried to charge us for a Massage we never got and over double for the minibar. Guests Beware. All in all this Hotel is not worth the price during Off season, this is a 2 star Hotel at best. Needs better management and upkeep. The good: Some of the staff was friendly
Stayed 7 nights in Mar 2018
Response from Amina on 17 Apr 2018
Dear Guest, Thank you for your review. Though we must say we are very disappoint to read such awful feedback and on behalf of the whole team we apologize for your bad experience you went through during your stay. We wish you would have raised out the issues to the reception or even ask to speak with the manager on these issues to have them resolved while you were still around. We wish you all the best on your next ventures. Regards, Amina M. Reservation Manager

6/10 Okay

Bjorn, UK

Liked: Cleanliness
Disliked: Staff & service, room comfort
Not 5 star
it's a beautiful location, the sea and gardens are stunning. however it's Zanzibar's answer to Fawlty Towers. the rooms are 3 star at best, the beds are the most uncomfortable and hard I've ever experienced. the service while friendly is useless, no one knows anything and if orders arrive they are nearly always wrong. the listing on here is inaccurate. there is is only two dinning option which is a buffet and bar menu. there is no beach, only a jetty.
Stayed 4 nights in Dec 2017
Response from Amina on 8 Jan 2018
Dear Bjorn, Your review is highly appreciated.Though we are slightly buffed that you didn't address any of this while at the resort. You complained about the mattress that was changed the following day as we use orthopedic mattresses to help people with back problems. About the orders coming up wrong we wish you would have addresses this to the management. We have a beach when its low tides and we advise all our guests to use the local beach which is 500 meter walk out of the resort. We have three restaurants as the third is only available with reservations. You were provided with our daily activity list and invitation to the do those activities but you would always walk away when our guest relation manager would try ti talk to you. Our resort was designed mainly for people who are looking to relax and gate away from the urban craziness may be it was not a perfect place for young stars who would like to me completely wasted on new years eve.

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly staff who paid attention to our best for our holiday! Stunning location and good food.
Stayed 3 nights in Dec 2017
Response from Mohamed on 29 Dec 2017
Dear James, Thank you for putting a smile in our face from your honest feedback. We are glad we made your vacation worth while. You are welcome back anytime. Have a prosperous 2018. Regards, Amina

10/10 Excellent

Gisela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect resort for some relaxing days ...don't expect a fancy hotel with 5* service like aroma pillows or butler service or a cheese room --- this is a more a solid 4* resort -far from everything else- but if you are looking for a quiet, not to big resort with lovely people and good food it's the right thing for you. Expect amazing sunsets under palmtrees with a cocktail in you hand served from the loveliest staff ever.
Stayed 10 nights in Nov 2017
Response from Mohamed on 25 Nov 2017
Dear Gisela, Thank you for your positive feedback.It was our delightful pleasure hosting. Hoping to see you again in the future. Asante Sana Amina

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent quality hotel overall , management not visible, very peaceful boutique style, appeared to be less than half full, we stayed for 4 nights in one of the ocean view suites, great spec throughout. Would recommend the dolphin trips, you may even see a passing whale if lucky. Also a trip to White Island, which only appears at low water, is a must. The boat trip is cheap(15$), the hotel also provide staff to accompany you to provide a bbq and tented seating. Surreal!
Stayed 4 nights in Aug 2017
Response from Mohamed on 19 Aug 2017
Dear Mr Martin, thanks s lot for good comments, the staff is really proud of it. We as management team always try to give our staff a chance to do their work without interruption as a sign of trust we have on them. Hope host you again! Regards Roberta

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
The place was lovely and peaceful abs my hubby didn't want to go.
Response from Mohamed on 14 Mar 2017
Dear Anonymus, we are really proud when guests didn't want to do! Hope see you soon....Asante sana! Regards Roberta

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was extremely friendly and attentive. Food is excellent,room is spacious , well cleaned and beautifully decorated, thanks!! Sundowner on the jetty, romantic, fantastic. Thanks to Nicola, the F&B manager, he is always around, and je sees everything, he is doing a fantastic job, also many thanks to the nice italian lady who organises the tours, she is very friendly and helpful, she makes one feel "welcome", great Job! We enjoyed our stay very much, a place you can recommend , nothing to complain about!! Just the road, that leads to this little paradise is a nightmare!!
Response from General Manager on 21 Feb 2017
Dear Christine, thanks so much for your positive feedback, all our staff is proud of this.... Asante Sana and Fruit&Spice is happy to host you again for next holiday! Mohamed Kondo, General manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good experience. Clean, comfortable, and quite.
Response from Mohamed Kondo- General manager on 20 Jan 2017
Thank you for your feedback - we really appreciate it! We do hope to serve you again on another visit to Zanzibar. Asante sana!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
There is NO BEACH on the property. FRAUD alert!
Run away from this place, unless you want to sleep alot in a hot room or sit by a dirty pool. My daughter was heart broken and cried when we realized there was no beach. We spent considerable extra money to get to other hotels with a beach and stayed away from the hotel as much as possible. The staff was slow to response to orders, often my daughter fell asleep before dinner arrived (47 minutes for plain spaghetti noodles!) Several times we finished dinner before our drinks were even served. There were kayaks, but half of them were damaged and could not be used. The pool was beautiful, but was not cleaned properly and was often full of bugs. The power went our for hours at a time and the generator did not kick in. The executive bungalow, which was very expensive, was not air conditioned enough. I spent night after night sleeping with cold drinks from my refridgerator in efforts to keep cool. After several compaints, they were never able to fix the issue.
Response from Mohamed Kondo- General manager on 20 Jan 2017
Dear Madam, first of all a big hug to your lovely daughter.... At our reception we have exchange currency, there is also post up to reception's desk. A/C: every day the maintenance staff came in your Executive bungalow in order to check it that ALWAYS was at 16 C, the coldest temperature and fan at 5, the fastest option, we are really apologize is according to your opinion your room was too hot! We have a public beach a few steps outside our resort, 5 private beaches inside the hotel and with low tide appear the beach in front of our cliff. Zanzibar is a new touristic geographical area, only less than 10 years ago the first guests arrive in the island. Our guys are improving their working skill day by day, the life here in the island run under the POLE POLE way. We cannot expect the so fast and perfect service as we used to find in Europe, Usa or Uae, anyway we try to do our best. The power in Zanzibar is a problem but we avoid with our own generator: probably you stayed maximum 2 hours without power because our generator was under maintenance, as we do once a month. As you checked in Expedia, we have different category of rooms, from Deluxe to Luxury Villa, with different prices in order to let guests free to choose that more suitable for their needs. We wish you all our best

10/10 Excellent

Nicholas, Nairobi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Paradise in the wilderness
I was upgraded to the honeymoon suite and it was lovely.
Response from Mohamed Kondo- General manager on 8 July 2017
Dear Nicholas, all entire staff sends you smiles and sunshine and thank you for such a wonderful write up. We are improving wi fi connection but when the resort is fully booked, it's difficult have a fast connection. Asante sana, karibu tena!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel in Zanzibar
I travelled around Zanzibar and stayed at 5 different hotels- this one was by far the best of all. The food is absolutely delicious. They make the best fresh fruit juices: pineapple juice, melon juice, passion fruit juice and sugar cane juice- soooooo delicious!! I loved how calm the hotel was, the quiet relaxing massage music which was all over the place instead of beach party music- was absolutely great to just relax. The sun loungers and the beds by the beach are so comfortable, actually the different beach areas they set up really give you privacy and you feel you're alone on the beach. I love the layout, it's stretched along the coast and the garden looks like an oasis. I saw yellow birds that I've never seen before, so beautiful. When the tide is low you can walk out and see a lot of very interesting sea animals. Unfortunately the beach is rocky, that's the only negative point I have that the beach was not so great. The best beach was on the east coast, maybe you can set up another fruit&spice hotel on the east coast ;) ? But they have a big pool in which you can swim. When you walk through the low tide there are also beach boys coming trying to sell tours and it's very hard to get rid of them, they keep talking and talking and talking when you actually just want to watch this anemone you just found.... As long as you're by the hotel they don't come but as soon as you walk out with low tide, you can forget silence.

10/10 Excellent

Seyfi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Beach
We had a great stay at the property. Beach was wonderful.

6/10 Okay

Norma

Liked: Cleanliness, property conditions & facilities, room comfort
Even is the hotel is nice, the service is not so good, it is very far, and there is no beach. I would not return.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Zanzibar
I couldn't imagine the hotel would provide this kind of hospitality. We booked a honeymoon villa for 4 nights, In which we took an advantages of the hotel activities and villa facilities. Every night the hotel prepare the dinning area with a theme and activity, so that you can enjoy every moment in the hotel. At the day time, you can take the kayak for free and the also you can go bysiclling. The staff are well trained to provide the client Ma with ultimate satisfaction and high quality services. The food is good but the problem with the menu is very short. I would recommend this resort for honeymooners only, other than honeymooners i would resonate to visit Nungwi.

10/10 Excellent

Kim, Washington, DC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the most beautiful places on earth! And the staff really bends over backwards for you.
Response from General Manager on 20 Aug 2016
Dear Kim, Greetings from fruits and spice,we really apprecite and we will keep on we the same spirit and work hard to give a better services

10/10 Excellent

ADI, Bucharest,RO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury amenities kept good by human hand
The hotel has 3 types of buildings Common 2 level buildings, Bungalow suite deluxe, Bungalow apartment . The place is a human creation on a Coral recif support -as the most of the area is . Nice vegetation, wonderful images delight your eyes .No mosquito for stress. Beautiful Butterfly ; sometime a monkey visited us. Room cleaned regularly . For us no issue about securing the goods in the room. However each night the hotel area is checked and guarded by his own guard-team. The swimming Pools are OK. Nice free facilities as : Gym Room , Bicycles or Swimming or Canoeing equipment should not be missed . Most of the peoples who deserve in for services are nice and totally dedicated to make the visitors feeling happy and appreciated. Good for a moment of restless in your life .