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Czarny Potok Wellness & Spa Zakopane Centrum

3.0 star property
Guests indulge in aromatherapy and rejuvenating massages at the onsite spa, then start their day with a complimentary breakfast before evening drinks at the bar.

Choose dates to view prices

Hotel Czarny Potok stands in the city center as a peaceful haven where travelers can book hot stone massages and manicure/pedicure treatments at the spa. The property features a garden for quiet moments, a sociable bar, and WiFi to keep everyone connected.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Room options

Available filters for rooms
Showing 3 of 3 rooms

Single Room

Highlights

Heating
Free cots/infant beds
TV
Rollaway/extra beds
Hairdryer
Free bottled water
Desk
In-room safe
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Comfort Double Room (with extra bed)

Comfort Double Room (with extra bed)

Comfort Double Room (with extra bed)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Free bottled water
Desk
In-room safe
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room

In-room safe, desk, free cots/infant beds, free WiFi

Standard Twin Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Heating
Free rollaway/extra beds
Free cots/infant beds
TV
Hairdryer
Free bottled water
Desk
In-room safe
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds
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About the area

Located in Zakopane, Czarny Potok Wellness & Spa Zakopane Centrum is in the city centre and near a boardwalk. Karol Szymanowski Museum and Tatra Museum are local landmarks, and some of the area's attractions include Zakopane Aqua Park and Red Mansion Native Cultural Centre. Looking to enjoy an event or a game while in town? See what's happening at Wielka Krokiew or Termy Szaflary. Make sure you don't miss outdoor adventures like horse riding and hiking/biking trails. Visit our Zakopane travel guide
Map
ul. Tetmajera 20, Zakopane, Lesser Poland, 34-500

What's nearby

  • Eye of the Sea
    Zakopane Aqua Park
    9 min walk - 0.8 km
  • gubalowka
    Gubalowka Market
    17 min walk - 1.5 km
  • Krupowki Street
    5 min walk - 0.4 km
  • Tatra Museum
    11 min walk - 1.0 km
  • Wielka Krokiew
    17 min walk - 1.5 km

Getting around

  • Zakopane Station
    6 min drive
  • Kraków (KRK-John Paul II - Balice)
    138 min drive

Restaurants

  • Księstwo
    7 min walk
  • Góralski Browar
    6 min walk
  • Stek
    6 min walk
  • La Mano
    7 min walk
  • Karczma Bacówka
    6 min walk

About this property

Czarny Potok Wellness & Spa Zakopane Centrum

Hotel near Krupowki Street
Consider a stay at Czarny Potok Wellness & Spa Zakopane Centrum and take advantage of a free breakfast buffet, a garden and a bar. Indulge in a hot stone massage, a body treatment and a manicure/pedicure at the on-site spa. In addition to a steam room and a sauna, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool, along with sunloungers and a lifeguard on site
  • A round-trip airport shuttle (surcharge), a banquet hall and a lift
  • A 24-hour front desk, a front desk safe and 4 meeting rooms
  • Smoke-free property and tour/ticket information
Room features
All guest rooms at Czarny Potok Wellness & Spa Zakopane Centrum include amenities, such as free WiFi, safes and free bottled water.
Other conveniences in all rooms include:
  • Bathrooms with showers and hairdryers
  • Free infant beds, heating and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:00 AM
  • A bar/lounge

Things to do

  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Lifeguards on site

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1996
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of PLN 80 per pet, per night
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: PLN 80 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

Property is also known as

Czarny Potok
Czarny Potok Zakopane
Hotel Czarny Potok
Hotel Czarny Potok Zakopane
Hotel Czarny Potok
Czarny Potok Wellness & Spa Zakopane Centrum Hotel
Czarny Potok Wellness & Spa Zakopane Centrum Zakopane
Czarny Potok Wellness & Spa Zakopane Centrum Hotel Zakopane

Frequently asked questions

Does Czarny Potok Wellness & Spa Zakopane Centrum have a pool?

Yes, this property has an indoor pool.

Is Czarny Potok Wellness & Spa Zakopane Centrum pet-friendly?

Yes, Czarny Potok Wellness & Spa Zakopane Centrum allows pets (limit 1 total). There's a fee of PLN 80 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Czarny Potok Wellness & Spa Zakopane Centrum?

This hotel doesn't offer parking.

What time is check-in at Czarny Potok Wellness & Spa Zakopane Centrum?

Check-in start time: 4 PM; check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Czarny Potok Wellness & Spa Zakopane Centrum?

Checkout is at noon.

Does Czarny Potok Wellness & Spa Zakopane Centrum provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Czarny Potok Wellness & Spa Zakopane Centrum located?

Located in the heart of Zakopane, this spa hotel is within a 10-minute walk of Gugu Park Linowy and Krupowki Street. Zakopane Art Gallery and Zakopane Aqua Park are also within 15 minutes. Zakopane Station is 20 minutes by foot.

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Reviews

Czarny Potok Wellness & Spa Zakopane Centrum Reviews

8.6

Excellent

9.0

Cleanliness

8.8

Location

9.0

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 59 out of 142 reviews
Rating 8 - Good. 64 out of 142 reviews
Rating 6 - Okay. 15 out of 142 reviews
Rating 4 - Poor. 3 out of 142 reviews
Rating 2 - Terrible. 1 out of 142 reviews

Reviews

10/10 Excellent

Violet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent breakfast buffet. Loved the pool, hot tub and sauna.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 1 night in Sep 2024

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing locations, very friendly staff, rooms very clean, breakfast delicious, swimming pool tiny but perfect. Excellent quality and atmosphere 👌
Stayed 3 nights in Jan 2024

10/10 Excellent

maciej

Liked: Cleanliness
Very good service
Stayed 3 nights in Mar 2025

8/10 Good

paul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Great breakfast. Rooms are basic. Beds are very uncomfortable and decor and condition of rooms are in need of repair and updating. No plugs in walls for charging phones etc. TV was vey outdated. Overall … needs work.
Stayed 2 nights in May 2025

8/10 Good

Miroslaw

Liked: Cleanliness, staff & service, property conditions & facilities
Close to tourist attractions in Zakopane. Close to couple of convenience stores. No elevator for guest and many steps up and bit of walking at the hotel. Buffet breakfast good but better selections on weekend. Free ice available at reception. Reception personnel very helpfull Taxi drivers do NOT follow or use meter in Zakopane so definitely ask the driver if he charges by meter or just make up a price based on your destination which is always arbitrarily higher then would be by meter. The drivers are friendly but will rip you off for the ride if they do not use meter.Uber avaiblity scarce or not existent. So use taxi but insist on taxi using meter. If you need new towels in the room get the reception to instruct maid service to do so because it may not happen. The same applies to sheet changes otherwise they may change the sheets every 3 days only. To me the room price a bit overpriced since you need to keep an eye on the room service yourself because things will not happen automatically. I have stayed for 3 days there.
Stayed 3 nights in Jun 2024

2/10 Terrible

kupczyk

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast
Stayed 1 night in Nov 2025

10/10 Excellent

Olha

Liked: Cleanliness, staff & service
Lovely hotel, very friendly staff, great breakfast

8/10 Good

Jan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An easy walk to the city park, shops and restaurants but not in the middle of all the noise and crowds. Comfortable accommodations and nice breakfast buffet. We would stay again.
Stayed 1 night in Jul 2022

8/10 Good

Kenza

Liked: Cleanliness, amenities, property conditions & facilities
BRUNCH
Stayed 5 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service

Great People, Meh Stay

The hotel staff is awesome - everyone I encountered was so friendly and willing to help lil non polish speaking me. Lots of choices and great things to try at the breakfast! Helpful staff there too. My hotel room door didn’t lock which left me uneasy as night, I even put a chair in front hahaha. My sheets came off one night and there was lots of old hairs on the mattress which gave me the jeebies. The pool is good enough, saunas are hot but kinda small. The jacuzzi is definitely a jacuzzi but it isn’t a hot tub so be prepared for colder than bath water. The service and the people are amazing. Some tightening up would bring this place back to life.
Stayed 2 nights in Dec 2024

8/10 Good

Jacek

Liked: Cleanliness, staff & service

Good place for a short stay

Location of this hotel was great- close to all main attractions. We had a small misunderstanding during check in, but later on the stuff was incredible helpful and nice! The room was clean and tidy, but it definitely needs some renovation. The worst part was the heating in the room- was so hot and the air was stuffy in the room. Pool, sauna and jacuzzi were nice as well. Funny thing was also that when I asked if we are going to have a view on the mountains receptionist told us rather not, but we did had a view on the wonderful winter mountains. Best thing in this hotel was breakfast! Amazing!
Stayed 4 nights in Mar 2023

8/10 Good

Zbigniew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok, heater in the washroom didn't work
Stayed 3 nights in Mar 2023

8/10 Good

Björn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bra hotell med trevlig personal
Stayed 1 night in Jun 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super hotel til prisen

Meget fint hotel. Renligt, flot, og god morgenmad.
Stayed 1 night in Jul 2024

6/10 Okay

Adriana

Liked: Cleanliness, room comfort

Custo beneficio bom

Quarto muito claro pela manha, falta cortina black-out, elevador nao atende as necessidades, vc precisa subir e descer escadas mesmo tendo o elevador, cafe da manha fraco.
Stayed 1 night in Jul 2024

8/10 Good

Amina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nem ingyenes az ingyenes parkolás!

A szálloda parkolás nem! ingyenes, holott az volt megjelölve…fizettünk, rájöttünk hogy hétvégén ingyen lehet parkolni, ez visszás volt, az ár, amit az “ingyenes” saját parkolásért kértek, nem volt olcsó, 20 zloty…nem esett jól. Egyebekben kiváló hely volt.
Stayed 1 night in Dec 2023

6/10 Okay

Marc

Un plus (vitrage accoustique) et ce serait parfait

Hotel fréquenté par des couples polonais 50-60 ans. Les chambres paires sont situées côté rue ( circulation) et les impaires côté jardin ( calme). Les chambres spacieuses sont classées selon des catégories : normal, luxe et extra. Les double vitrages ne sont pas acoustiques donc bruit côté rue, les salles de bain sont modernes ( cabine de douche et WC suspendu).La direction est affable et la réceptionniste serviable. La piscine ( elle est surveillée par instructeur)le sauna, le hammam et le jaccouzi sont très appréciables. Le petit dej est copieux et très diversifié.
Stayed 4 nights in Feb 2023

10/10 Excellent

Elzbieta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ALLT PERFEKT

Bra läge, nära till allt. Fantastisk god frukost.
Stayed 2 nights in Dec 2022

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Udany pobyt

Kolejny raz udany pobyt, hotel nienajnowszy ale jest wszystko co trzeba, super sauny, miła obsługa, pyszne śniadanie
Stayed 2 nights in Sep 2022

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Utmärkt läge, centralt ändå med vacker natur.
Stayed 2 nights in Aug 2022

10/10 Excellent

Zaneta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Polecam

Dobry hotel warty swojej ceny
Stayed 2 nights in Mar 2022

6/10 Okay

Katarzyna

Liked: Cleanliness, staff & service

Polecam

Hotel godny polecenia. Bardzo dobre śniadania. Czysto. Wspaniała lokalizacja. Wszędzie blisko ale z dala od zgiełku miejskiego. Jedyne czego brakuje w pokoju to czajniczek z możliwością zrobienia kawy albo herbaty.
Stayed 2 nights in Sep 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff exceptionally nice. Good view from our room on Gubałówka Very close distance to the major attractions in Zakopane.
Stayed 1 night in Aug 2021

6/10 Okay

Chen

Liked: Cleanliness, staff & service, room comfort

可以更好

整體還算可以，但是招牌不明顯，晚間到達時不好找，重點是住宿旅客停車要另外收費這點覺得不太合理
Stayed 1 night in Feb 2021