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Hel Apartments

3.0 star property
Travelers enjoy sunny patio relaxation or productive work time at this comfortable property in the heart of Zakopane's mountain landscape

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Located centrally in Zakopane, Hel Apartments offers a welcoming retreat with a playground for families. Guests can enjoy mountain sunshine on the terrace, stay connected with in-room WiFi, or handle business needs at the dedicated center. Dry cleaning services add convenience.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
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About this property

Hel Apartments

  • Hotel near Krupowki Street
  • Take advantage of a terrace, a playground and dry cleaning/laundry services at Hel Apartments. Free in-room WiFi and a business centre are available to all guests.
  • Other perks include:
    • Free self-parking
    • Continental breakfast (surcharge), a round-trip airport shuttle (surcharge) and a front desk safe
    • A banquet hall, a lift and tour/ticket information
  • Room features
  • All guest rooms are individually furnished, and have comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning.
  • Extra conveniences in all rooms include:
    • Rainfall showers, free toiletries and hairdryers
    • Kitchens, kitchenettes and full-sized fridge/freezers

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

There is no front desk at this property

The check-in location differs from the property location; go to: [Pensjonat Adria ul.Grunwaldzka 5, 34-500 Zakopane]

Information provided by the property may be translated using automated translation tools

Pets

Pets are allowed for an extra charge of PLN 30 per pet, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available.

Cots (infant beds) are available for PLN 30.0 per day

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately PLN 25 for adults and from PLN 20 for children
  • Airport shuttle fee: PLN 400 per vehicle (one-way)
  • Pet fee: PLN 30 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: PLN 30.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

Frequently asked questions

Is Hel Apartments pet-friendly?

Yes, pets are allowed at this property. There's a fee of PLN 30 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hel Apartments?

Self-parking is free at this property.

What time is check-in at Hel Apartments?

Check-in start time: 3:00 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hel Apartments?

Checkout is at 10:00 AM. Late check-out is available for a fee.

Does Hel Apartments provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of PLN 400 per vehicle applies.

Where is Hel Apartments located?

Situated in Zakopane, this hotel is within a 5-minute walk of Gugu Park Linowy and Krupowki Street. Zakopane Art Gallery and Tatra Museum are also within 10 minutes. Zakopane Station is 18 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.6

Exceptional

9.8

Cleanliness

10

Location

9.2

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 7 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 0 out of 9 reviews

Reviews

Verified

10/10 Excellent

Chi Ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overall great

Loved our stay in this cute little loft, the room was clean and tidy, with a great view of the mountain! Conceiege staff was lovely. The only thing travelers may have to bear in mind, is the staffs spoke limited English; there was one night we couldn’t turn the heater on and phoned the Conceiege, however the lady didn’t speak English so she asked us to seek help next day when her colleague (who spoke English) is back. It’s not too cold without the heater so we’re fine with it.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

NEIDER DUVAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación, excelentes condición y buen precio
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Urszula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Jul 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2019
Verified

8/10 Good

Magdalena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2019