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The Westin Zagreb

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Indoor pool
Indoor pool
Indoor pool
View from Room

Overview of The Westin Zagreb

The Westin Zagreb

5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Krsnjavoga 1, Zagreb, 10000

Explore the area

  • Popular LocationCroatian National Theatre5 min walk
  • Popular LocationBan Jelacic Square15 min walk
  • Popular LocationCroatian Parliament18 min walk
  • AirportZagreb (ZAG)17 min drive

Choose dates to view prices

About this area

Zagreb

Located in Zagreb, The Westin Zagreb is in the city centre and near a train station. Strossmayer Promenade and Salata Sport and Recreation Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Botanical Garden and King Tomislav Square. Looking to enjoy an event or a game while in town? See what's happening at Drazen Petrovic Basketball Hall or Dom Sportova.

What's nearby

  • Mimara Museum - 3 min walk
  • Museum of Arts and Crafts - 5 min walk
  • Croatian National Theatre - 5 min walk
  • Ban Jelacic Square - 15 min walk
  • Croatian Parliament - 18 min walk

Restaurants

  • Restoran I Kavana Muzej - 4 min walk
  • Godot - 6 min walk
  • Zrno bio bistro - 7 min walk
  • Pithos Zagreb - 7 min walk
  • Magazinska klet - 7 min walk

Getting around

  • Zagreb Zapadni Station - 12 min walk
  • Zagreb (ZAG) - 17 min drive

About this property

The Westin Zagreb

Luxury Zagreb hotel in Donji Grad, near Museum of Broken Relationships
A full-service spa, a casino and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a restaurant, a fitness centre and a bar/lounge. All 349 rooms offer free WiFi and free wired Internet, LCD TVs with satellite channels, and comforts such as premium bedding and pillow menus. Other amenities available to guests include 24-hour room service, minibars and coffee makers.
The Westin Zagreb offers 349 forms of accommodation which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. A pillow menu is available. 102-cm LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, complimentary toiletries and hairdryers.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna, a steam room and Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (HRK 140 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: HRK 168 per person
  • 1 restaurant and 1 coffee shop
  • 1 bar/lounge
  • 24-hour room service

Things to do

  • Aerobics classes
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • Croatian
  • English
  • Italian

Business services

  • 24-hour business centre
  • Conference space (17222 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Casino
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • 102-cm LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: HRK 75
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 75
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HRK 200 per pet, per day
Dogs and cats welcome
1 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HRK 335.0 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: HRK 12 per person, per night for adults; HRK 6 per night for guests aged 12-17 years old. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HRK 168 per person (approximately)
  • Self-parking fee: HRK 140 per day (in/out privileges)
  • Pet fee: HRK 200 per pet, per day
  • Early check-in fee: HRK 75 (subject to availability)
  • Late check-out fee: HRK 75 (subject to availability)
  • Rollaway bed fee: HRK 335.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business or profession, within the meaning of Article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express and Diners Club; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Westin Hotel Zagreb
Westin Zagreb
Zagreb Westin
Westin Zagreb Hotel
The Westin Zagreb Hotel Zagreb
The Westin Zagreb Hotel
The Westin Zagreb Zagreb
The Westin Zagreb Hotel Zagreb

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 269 out of 575 reviews
5 - Excellent 47%
Rating 4 - Good. 201 out of 575 reviews
4 - Good 35%
Rating 3 - Okay. 66 out of 575 reviews
3 - Okay 11%
Rating 2 - Poor. 19 out of 575 reviews
2 - Poor 3%
Rating 1 - Terrible. 20 out of 575 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.4/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very close to the city downtown and main atractions
Stayed 1 night in Nov 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to town
Stayed 1 night in Nov 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, amazing location
Stayed 2 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent hotel with attentive staff and and good food.
Stayed 3 nights in Sep 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neer to old towns workings distance staff very kindness specifically the restaurant manager
Stayed 3 nights in Aug 2021