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Sheraton Zagreb Hotel

Photo gallery for Sheraton Zagreb Hotel

Featured image
Indoor pool
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk
Premium bedding, minibar, in-room safe, desk

Overview of Sheraton Zagreb Hotel

Sheraton Zagreb Hotel

5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Kneza Borne 2, Zagreb, 10000

Explore the area

  • Popular LocationZagreb Cathedral13 min walk
  • Popular LocationCroatian National Theatre16 min walk
  • Popular LocationCroatian Parliament19 min walk
  • AirportZagreb (ZAG)16 min drive

Choose dates to view prices

About this area

Zagreb

Located in Zagreb, Sheraton Zagreb Hotel is in the city centre. The area's natural beauty can be seen at Botanical Garden and Zrinjevac, while POGON - Zagreb Center for Independent Culture and Youth and Miroslav Kraljevic Gallery are cultural highlights. Salata Sport and Recreation Center and Technical Museum are also worth visiting. Guests love the hotel's location for the sightseeing.

What's nearby

  • Mestrovic Pavilion - 5 min walk
  • Art Pavilion - 6 min walk
  • Zagreb Cathedral - 13 min walk
  • Croatian National Theatre - 16 min walk
  • Croatian Parliament - 19 min walk

Getting around

  • Zagreb Central Station - 8 min walk
  • Zagreb (ZAG) - 16 min drive

Restaurants

  • Fontana Restaurant — 1 min walk
  • King Tomislav Restaurant — 1 min walk
  • Beertija - 3 min walk
  • Don Vito's - 3 min walk
  • Monocycle specialty coffee - 3 min walk

About this property

Sheraton Zagreb Hotel

Luxury Zagreb hotel in Donji Grad with 2 restaurants
2 restaurants, a full-service spa and a casino are available at this hotel. WiFi in public areas is free. Other amenities include an indoor pool, a health club and a bar/lounge. All 306 rooms feature thoughtful touches such as pillow menus and bathrobes, plus free WiFi, free wired Internet and flat-screen TVs with cable channels. Guests will also find 24-hour room service, minibars and premium bedding. Change of towels is available on request
Sheraton Zagreb Hotel offers 306 forms of accommodation with minibars and a safe. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

This Zagreb hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has massage/treatment rooms. Services include facials and body treatments. The spa is equipped with a sauna and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Social distancing

Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Covered self parking on site (HRK 120 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: HRK 160 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Aerobics classes
  • Art gallery
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Turndown service

Languages spoken

  • Croatian
  • English
  • Italian

Business services

  • 24-hour business centre
  • Conference space (10764 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Spa

  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 casino gaming tables
  • 7 casino slot machines
  • Casino (1076 square feet of space)
  • Casino VIP room
  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Shower/bathtub combination

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - midnight
Early check-in subject to availability
Early check-in fee: HRK 75
Express check-in

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: HRK 75
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from August 20 2021 to November 1 2021 (dates subject to change):
  • Sauna
  • Spa
  • Spa/Beauty services
The property will be renovating from 3 September 2021 to 31 October 2021 (completion date subject to change). The following areas are affected:
  • Spa
  • Swimming pool
The following facilities are closed for Christmas Day, New Year's Eve and New Year's Day:
  • Fitness facilities
  • Sauna
  • Hot tub
  • Swimming pool
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HRK 150 per pet, per day
Dogs welcome
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for HRK 300.0 per night.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: HRK 500 per day
  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HRK 160 per person (approximately)
  • Covered self-parking fee: HRK 120 per day (in/out privileges)
  • Pet fee: HRK 150 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: HRK 75 (subject to availability)
  • Late check-out fee: HRK 75 (subject to availability)
  • Rollaway bed fee: HRK 300.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club and cash
Safety features at this property include a smoke detector

We should mention

Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Zagreb
Sheraton Hotel Zagreb
Sheraton Zagreb
Sheraton Zagreb Hotel
Zagreb Hotel Sheraton
Zagreb Sheraton
Zagreb Sheraton Hotel
Sheraton Zagreb Hotel Hotel
Sheraton Zagreb Hotel Zagreb
Sheraton Zagreb Hotel Hotel Zagreb

Frequently asked questions

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 350 out of 772 reviews
5 - Excellent 45%
Rating 4 - Good. 282 out of 772 reviews
4 - Good 37%
Rating 3 - Okay. 86 out of 772 reviews
3 - Okay 11%
Rating 2 - Poor. 36 out of 772 reviews
2 - Poor 5%
Rating 1 - Terrible. 18 out of 772 reviews
1 - Terrible 2%

4.4/5

Cleanliness

4.3/5

Staff & service

4.2/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2021

4/5 Good

Liked: Cleanliness, staff & service
I went there because oaf the spa, but it was all closed
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2020

4/5 Good

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

3/5 Okay

Stayed 3 nights in Mar 2020