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Residence Hotel

4.0 star property
Travelers can indulge in rejuvenating facials or manicure/pedicure treatments at the hotel's tranquil spa before exploring the adjacent boardwalk

Choose dates to view prices

Residence Hotel is steps from a scenic boardwalk. Guests enjoy a complimentary breakfast buffet, on-site shopping, and a relaxing spa. Practical amenities include laundry facilities and in-room WiFi. The staff consistently earns praise for their attentive service.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is AU$182
includes taxes & fees
2 June - 3 June

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Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:30 PM

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.86 per person, per night for adults; EUR 0.93 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 20 per vehicle

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Residence Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Residence Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Residence Hotel on 2 June 2026 start from AU$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Residence Hotel?

Self-parking is free at this property; nearby parking is also free.

What time is check-in at Residence Hotel?

Check-in start time: 2 PM; check-in end time: 11:30 PM.

What time is check-out at Residence Hotel?

Checkout is at 11:00 AM.

Does Residence Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 20 per vehicle applies.

Where is Residence Hotel located?

Located in Donja Dubrava, this spa hotel is within 2 miles (3 km) of Garden Mall Zagreb, Zagreb Zoo and Maksimir Stadium. City Center One East and Park Maksimir are also within 3 miles (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.0

Cleanliness

7.2

Location

9.0

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 233 out of 445 reviews
Rating 8 - Good. 153 out of 445 reviews
Rating 6 - Okay. 37 out of 445 reviews
Rating 4 - Poor. 12 out of 445 reviews
Rating 2 - Terrible. 10 out of 445 reviews

Reviews

Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel for the price, spacious room and bathroom, delicious breakfast and free parking. The only caveat is our room faced the street with a train. I had ear plugs so didn’t bother me once asleep. Everything else was very good.
Stayed 1 night in May 2026
Verified

10/10 Excellent

Rok

Liked: Cleanliness, staff & service, amenities
Location is perfect, direct tramway to railroad station or Ban Jelačić square. Perfect breakfast, parking near the building, only too hot in room because the control is not working - just sleep with window open.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Silvio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for our itinerary
Stayed 1 night in Jul 2025
Verified

4/10 Poor

Naushad

Disliked: Cleanliness, property conditions & facilities
Breakfast was OK. Location was great. Easy acess to trams and buses. Good accommodation for the price.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

bounphay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is small but the friendly service and breakfast very excellent
Stayed 1 night in Jun 2025
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small parking lot and busy street. The room was great and the staff was excellent and helpful. No issues except for parking.
Stayed 1 night in Sep 2025
Verified

8/10 Good

Tuan

Liked: Cleanliness, staff & service, property conditions & facilities
The location is walkable
Stayed 1 night in May 2025
Verified

10/10 Excellent

Merete

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel!

We had a great stay at Residence Hotel! The receptionist Allan was amazing. He was so friendly and helpful and spoke excellent English. The rooms were very nice, spacious and clean. The hotel is 20 minutes outside of the central square of Zagreb by tram. It leaves right outside the hotel, so that isn't a problem at all. Close by the hotel there is also a Lidl and a good Italian restaurant.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Zeljko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, very nice personal. Nice room with whirlpool.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Phasin

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast and the room is clean and easy to get around
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Saliha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, we loved the breakfast.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Wendie

Friendly and excellent breakfast!
Stayed 6 nights in May 2024
Verified

8/10 Good

DIMITRA

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good 3 star hotel friendly staff delicius breakfast.problem with the air condition but the manager solve the problem as quicky as possible.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Amelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is the best, Very recommended
Stayed 5 nights in Jan 2025
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very professional, friendly and courteous. Breakfast options were very good. Property in a great location for easy access to the Old city via the tram system which is cheap and easy to use. If staying in a room at the front of the hotel (which we were) it is noisy on and during the night from all of the traffic on the busy road outside. Our room was clean and spacious. We did not use the spa facility.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Anuradha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the middle of city, good breakfast spread.. flexible Checkin.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great value for the money. The staff were friendly and the room was clean. The breakfast was also very good.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Itayi

Liked: Staff & service, property conditions & facilities, room comfort
Our suite at Residence Hotel was comfortable and well-appointed, with a particularly nice bed that ensured good rest during our stay. The food served at the hotel was tasty and enjoyable. The staff appeared friendly, though we didn’t have much opportunity to interact with them beyond basic exchanges. One area for improvement would be the bathroom - there was noticeable limescale on the shower fixtures that could do with replacing or a thorough clean. I’d also suggest adding coffee and tea facilities in the room, as this would be a welcome convenience for guests. Overall, it was a decent stay with good fundamentals, but a few small touches could elevate the experience.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and well appointed. Great stay prior to flying out of Zagreb.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place, very very very clean, good air-conditioning, good breakfast, good people, the only thing that was a bit of a down site was that it located on the main street and it's a bit noisy,good parking, very close to the train station
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Five stars!

Great hotel! Super friendly staff! Clean room, good bed. Nice breakfast. When I visit Zagreb again I will book this hotel again for sure!
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff suggested a wonderful place to eat that was minutes away.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Milienco

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and people. Free breakfast and parking. I got more than expected. Hvala and see you soon!
Stayed 1 night in Dec 2024
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well equipped and very clean. Staff helpful. But room was far too hot.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

indrani

Liked: Cleanliness, staff & service, amenities
Excellent staff, very nice breakfast. Only drawback was our room ac was constantly leaking water on floor making noise all night. It was not fixed even after notifying the front staff. Very tight parking spot if you are driving a SUV, small cars are fine.
Stayed 2 nights in Jun 2025