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DoubleTree by Hilton Zagreb

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Indoor pool
Indoor pool
Indoor pool
View from Room

Overview of DoubleTree by Hilton Zagreb

DoubleTree by Hilton Zagreb

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Ulica grada Vukovara 269a, Zagreb, 10000

Explore the area

  • Popular LocationKing Tomislav Square3 min drive
  • Popular LocationNama7 min drive
  • Popular LocationMestrovic Pavilion7 min drive
  • AirportZagreb (ZAG)23 min drive

Choose dates to view prices

About this area

Zagreb

Located in Zagreb, DoubleTree by Hilton Zagreb is in the business district and near the airport. Archaeological Museum and Ethnographic Museum are cultural highlights, and some of the area's notable landmarks include Ban Jelacic Square and Zagreb Cathedral. Travelling with kids? Consider Salata Sport and Recreation Center and Technical Museum. Break out the clubs and hit the links with a golf course and golf lessons nearby, or seek out an adventure with ecotours and mountain biking.

What's nearby

  • National and University Library Zagreb - 2 min drive
  • Art Pavilion - 3 min drive
  • King Tomislav Square - 3 min drive
  • Nama - 7 min drive
  • Mestrovic Pavilion - 7 min drive

Getting around

  • Zagreb Gl. Kol. Station - 3 min drive
  • Zagreb (ZAG) - 21 min drive

Restaurants

  • OXBO Urban Bar and Grill — 1 min walk
  • Mr. Chen - 2 min walk
  • Delicija Libanesi - 3 min walk
  • Batak grill Radnička - 4 min walk
  • Japanski restoran Tekka - 4 min walk

About this property

DoubleTree by Hilton Zagreb

5-star, family-friendly hotel near Ban Jelacic Square
This hotel features a full-service spa, a restaurant and an indoor pool. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. All 152 rooms offer free WiFi and free wired Internet, plus DVD players and LCD TVs with satellite channels. Other amenities available to guests include minibars, room service and separate baths and showers.
DoubleTree by Hilton Zagreb offers 152 forms of accommodation with DVD players and minibars. 49-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a separate bath and shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 1 treatment room. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a steam room.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of COVID-19 Guidelines (WHO) and Croatian Tourism Association (HUT - Croatia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available.

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (HRK 120 per day)
  • Valet parking on site (HRK 120 per day)
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: HRK 140 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • DVD player
  • Corner/local shop
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Croatian
  • English
  • German
  • Italian
  • Spanish

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4144 square feet of space)
  • Meeting rooms 6

Outdoors

  • Garden
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages
  • Massage/treatment rooms
  • Sauna
  • Steam room
  • Treatment room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Fireplace in reception
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels

Entertainment

  • 49-inch LCD TV
  • DVD player
  • Films for purchase
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HRK 189 per accommodation, per stay
Up to 75 lbs/34 kg
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • City/local tax: HRK12

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: HRK 140 per person (approximately)
  • Airport shuttle fee: HRK 190 per vehicle (one-way)
  • Self-parking fee: HRK 120 per day
  • Valet parking fee: HRK 120 per day
  • Pet fee: HRK 189 per accommodation, per stay
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

DoubleTree Hilton Hotel Zagreb
DoubleTree Hilton Zagreb
DoubleTree Zagreb
Hilton DoubleTree Zagreb
Hilton Zagreb
Zagreb DoubleTree
Zagreb DoubleTree Hilton
Zagreb Hilton
DoubleTree Hilton Zagreb Hotel
DoubleTree by Hilton Zagreb Hotel
DoubleTree by Hilton Zagreb Zagreb
DoubleTree by Hilton Zagreb Hotel Zagreb

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 466 out of 688 reviews
5 - Excellent 68%
Rating 4 - Good. 163 out of 688 reviews
4 - Good 24%
Rating 3 - Okay. 35 out of 688 reviews
3 - Okay 5%
Rating 2 - Poor. 12 out of 688 reviews
2 - Poor 2%
Rating 1 - Terrible. 12 out of 688 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful, the view was amazing and the warm cookies at check-in were a very nice treat.
Stayed 2 nights in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovey as usual
Stayed 1 night in Aug 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property with warm and welcoming rooms. Staff helped us get a last minute taxi at 4am!
Stayed 1 night in Jul 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 8 nights in Jul 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is exceptional. It has everything you want and need. I experienced a severe pinch in my back from traveling a long flight. I went to see the massage therapist and she was able to successfully get rid of the pinch nerve. The staff are phenomenal. They are nicest and helpful people. I would highly recommend this hotel. The front desk will drop everything to assist your needs.
Stayed 4 nights in Jul 2021