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Canopy by Hilton Zagreb - City Centre

Photo gallery for Canopy by Hilton Zagreb - City Centre

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In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains

Overview of Canopy by Hilton Zagreb - City Centre

Canopy by Hilton Zagreb - City Centre

4 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Kneza Branimira 29, Zagreb, 10000

Explore the area

  • Popular LocationBan Jelacic Square15 min walk
  • Popular LocationZagreb Cathedral17 min walk
  • Popular LocationCroatian National Theatre20 min walk
  • AirportZagreb (ZAG)16 min drive

Choose dates to view prices

About this area

Zagreb

Located in Zagreb, Canopy by Hilton Zagreb - City Centre is in the city centre and near the airport. Mestrovic Pavilion and Zagreb Youth Theatre are local landmarks, and travellers looking to shop may want to visit Branimir Centar and Ilica Street. Travelling with kids? Consider Salata Sport and Recreation Center and Technical Museum. Spend some time exploring the area's activities, including skiing, ski lifts and ski runs.

What's nearby

  • King Tomislav Square - 8 min walk
  • Mestrovic Pavilion - 9 min walk
  • Ban Jelacic Square - 15 min walk
  • Zagreb Cathedral - 17 min walk
  • Croatian National Theatre - 20 min walk

Getting around

  • Zagreb Central Station - 7 min walk
  • Zagreb (ZAG) - 16 min drive

Restaurants

  • Canopy Central Café & Bar — 1 min walk
  • ReUnion — 1 min walk
  • Kascheta - 2 min walk
  • Beertija - 6 min walk
  • Trattoria Canzona - 6 min walk

About this property

Canopy by Hilton Zagreb - City Centre

Family-friendly Zagreb hotel in Donji Grad, near Zagreb Cathedral
Along with a restaurant, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, a business centre and free use of bicycles are on-site. All 151 rooms offer free WiFi, fridges and LCD TVs with satellite channels. Other amenities available to guests include espresso makers, hairdryers and laptop-compatible safes.
Canopy by Hilton Zagreb - City Centre offers 151 forms of air-conditioned accommodation with laptop-compatible safes and espresso makers. 49-inch LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and complimentary bicycles.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning
Follows the regional cleaning and disinfection practices of Recommendations for hotels and renters (Croatia)
Follows the standard cleaning and disinfection practices of CleanStay (Hilton)
Follows the industry cleaning and disinfection practices of Croatian Tourism Association (HUT - Croatia)

Check-in

Contactless social distancing and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (HRK 150 per day)
  • Valet parking on site (HRK 150 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: HRK 150 per person
  • 1 restaurant
  • 1 bar/lounge

Things to do

  • 24-hour fitness centre
  • Free bike hire
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • Croatian
  • English
  • German
  • Italian

Business services

  • Business centre
  • Computer station
  • Meeting rooms 2

Outdoors

  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Renovated entire property – October 2018
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Espresso maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of HRK 330.00 per pet, per stay
Dogs and cats welcome
Up to 50 lbs/40 kg
Food and water bowls are available
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! One child 18 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for HRK 150 per day.
Free cots (infant beds)

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: HRK 12.00 per person, per night for adults; HRK 6.00 per night for guests aged 12-17 years old. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: HRK 150 per person (approximately)
  • Airport shuttle fee: HRK 190.00 per vehicle (one-way)
  • Self-parking fee: HRK 150 per day
  • Valet parking fee: HRK 150 per day
  • Pet fee: HRK 330.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: HRK 150 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, JCB International, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
One child 18 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Canopy Hilton Zagreb City Centre Hotel
Canopy Hilton Zagreb City Centre Hotel
Canopy Hilton Zagreb City Centre
Hotel Canopy by Hilton Zagreb - City Centre Zagreb
Zagreb Canopy by Hilton Zagreb - City Centre Hotel
Hotel Canopy by Hilton Zagreb - City Centre
Canopy by Hilton Zagreb - City Centre Zagreb
ARCOTEL Allegra Zagreb
Canopy Hilton Hotel
Canopy Hilton
Canopy by Hilton Zagreb | City Centre
Canopy Hilton Zagreb City
Canopy By Hilton Zagreb City
Canopy by Hilton Zagreb - City Centre Hotel
Canopy by Hilton Zagreb - City Centre Zagreb
Canopy by Hilton Zagreb - City Centre Hotel Zagreb

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 248 out of 345 reviews
5 - Excellent 72%
Rating 4 - Good. 77 out of 345 reviews
4 - Good 22%
Rating 3 - Okay. 8 out of 345 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 345 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 345 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great.
Stayed 1 night in Sep 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well appointed and nicely furnished, the rooms were very comfortable as were the bed and pillows. Some staff was super helpful, others lacked accountability to their guests, requiring frequent punch ups. I was also told at check in that parking was $10 euro a day (special rate), but told upon departure it was $20 euro daily. Not a big deal, but I pointed this out to the front desk young man and he looked at me like I was making it up, telling me it’s $20 euro and that the normal rate is $40 euro per day....no apologies, no accountability to honor what the customer was told, just transactional in every way. I paid the fee of course and it was not an issue, but I think a true service environment would have resulted in a reduction of the fee in taking my word that this is what I was clearly told by the person whom we encountered when we first arrived and provided our passports to even though we were not checked in as rooms were not available. Lastly, we arrived at 1 pm...told there were no rooms available and I come back at 3 pm. No offer to text us or to check back earlier in case something got cleaned...just a pure transactional interaction lacking in any real understanding of customer service.
Stayed 2 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay near city center
Very conveniently located. Rooms very nice. Free use of bikes to ride around town. Shuttle service from airport not free and not always available, but hotel did arrange for a cab to neet us at the airport, which was actually cheaper than the shuttle. Beds very comfortable.
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great choice in Zagreb
Wonderful. Fast as it was only a stopover but very nice
Stayed 1 night in Aug 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, quiet and comfortable modern hotel with friendly service and good breakfast. Located within about 10 min walk from the central train station and about 20 min walk from the main square. Perfect!
Stayed 2 nights in Aug 2021