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Utopia Naeba

Photo gallery for Utopia Naeba

Featured image
Desk, free WiFi, bed sheets
Desk, free WiFi, bed sheets
Room Amenity
Desk, free WiFi, bed sheets

Overview of Utopia Naeba

Utopia Naeba

3 out of 5

3.5/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
184-5 Mikuni, Yuzawa Naeba, Yuzawa, Niigata, 949-6212

Explore the area

  • Popular LocationNaeba Ski Resort3 min walk
  • Popular LocationKagura Tashiro Ski Resort12 min drive
  • Popular LocationHoshi Onsen Chōjukan24 min drive

Choose dates to view prices

About this area

Yuzawa

Located in Yuzawa, Utopia Naeba is in the suburbs and on a river. Travellers looking for local activities can try Naeba Ski Resort and Kagura Tashiro Ski Resort, while those looking to experience a bit of culture can stop by Okukiyo Powerhouse. Travelling with kids? Consider Yuzawa Kogen and Yuzawa Nakazato Katakuri no Sato. Enjoy the area's slopes with downhill skiing, snowboarding and skiing lessons, and don't miss out on the sledging.

What's nearby

  • Naeba Ski Resort - 3 min walk
  • Kagura Tashiro Ski Resort - 12 min drive
  • Okukiyo Powerhouse - 13 min drive
  • Hoshi Onsen Chōjukan - 24 min drive
  • Mount Naeba - 89 min drive

Getting around

  • Echigo Yuzawa Station - 34 min drive

Restaurants

  • プロスペリタ - 4 min walk
  • Naebar - 5 min walk
  • WHISTLER Café - 20 min walk
  • Restaurant Alm - 20 min drive
  • Alyeska - 21 min drive

About this property

Utopia Naeba

3-star, family-friendly hotel near Naeba Ski Resort
A restaurant, a microwave in a common area and a fridge in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, an arcade/games room, multilingual staff and a TV in a common area are on-site. All 20 rooms boast fireplaces, and offer free WiFi and LCD TVs. Other amenities available to guests include electric kettles, hairdryers and desks.
Utopia Naeba offers 20 forms of accommodation with fireplaces and complimentary slippers. LCD televisions are featured in guestrooms.

Bathrooms include complimentary toiletries, hairdryers, children's slippers and toothbrushes and toothpaste. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Check-in

Contactless social distancing
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–9 AM: JPY 800 per person
  • 1 restaurant

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Baby bath
  • Children's books
  • Children's games
  • Children's dinnerware
  • Children's toys
  • High chair

Conveniences

  • No lifts
  • Vending machine

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Ski equipment hire
  • Ski passes
  • Ski storage

Languages spoken

  • English
  • Japanese

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors only accessible by stairs
  • Well-lit path to entrance

More

  • Renovated entire property – December 2016
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • LCD TV

Food and drink

  • Electric kettle

More

  • Children's slippers
  • Desk
  • Fireplace
  • Local maps
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 10 PM
Early check-in subject to availability
Early check-in fee: JPY 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: JPY 500

Special check-in instructions

The front desk is open daily from 7 AM - 10:00 PM
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: JPY 800 per person (approximately)
  • Early check-in fee: JPY 500 (subject to availability)
  • Late check-out fee: JPY 500 (subject to availability)
  • Credit card charges are subject to a surcharge of JPY 5

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Utopia Naeba Hotel Yuzawa
Utopia Naeba Hotel
Utopia Naeba Yuzawa
Utopia Naeba Hotel
Utopia Naeba Yuzawa
Utopia Naeba Hotel Yuzawa

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 5 out of 21 reviews
5 - Excellent 24%
Rating 4 - Good. 6 out of 21 reviews
4 - Good 29%
Rating 3 - Okay. 6 out of 21 reviews
3 - Okay 29%
Rating 2 - Poor. 3 out of 21 reviews
2 - Poor 14%
Rating 1 - Terrible. 1 out of 21 reviews
1 - Terrible 5%

3.6/5

Cleanliness

3.6/5

Staff & service

2.0/5

Amenities

3.2/5

Property conditions & facilities

3/5 Okay

Business traveller
Disliked: Cleanliness, property conditions & facilities
部屋に関して
スキー場からのアクセスは良い。 部屋はイマイチだか、食事は悪くない!
Stayed 2 nights in Mar 2021

3/5 Okay

Travelled with family
Disliked: Cleanliness, property conditions & facilities
いろいろな気配りありでしたが
yumingのコンサートに対応していただき1時までお風呂の対応をしていただきました。ありがたかったです。その時間過ぎるとお湯が出なくなり、水になるので時間厳守です。 共同トイレは便座にシートが敷いてあることでかえって違和感でした。プリンスにはとても近く助かりました。
Stayed 1 night in Feb 2020

3/5 Okay

Travelled with family
Disliked: Room comfort
少し残念。でも概ね好感触。
部屋に洗面所はあったがコップが無く不便だった。大浴場は普段の使用時間を過ぎてもコンサートの後でも入れるようにしていただいて助かりました。
Stayed 1 night in Feb 2020

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ユーミンのコンサートの終了後、宿泊させていただきました。アクセスの良さと24時でのチェックインOKとかなりユーズウがききます。ありがとうございました。
Stayed 2 nights in Feb 2020

3/5 Okay

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Feb 2020