2/10 Terrible
Crystal C.
27 Dec 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
BED BUGS
I was looking forward to a beautiful experience in Joshua Tree with my dad who was visiting all the way from Colorado. Unfortunately, nothing about this place held up to the expectations we had. The owner of the ranch was not present on the property when we arrived, we were greeted by her live-in staff who looked a bit questionable (due to drug abuse) who seemed to be just as confused on where to lead us to our stay as we were. When we did find our way, the trailer was stationed next to her two german shepherds who were locked up in a cage and they ended up barking pretty aggressively anytime we were outside which may be of concern to many who do not expect it. We happen to love dogs so we tried our best to acquaint ourselves with them so they wouldn't be so startled by our presence. A main disappointment was that the jacuzzi wasn't operational which is something the owner had confirmed with me over the phone prior to us booking which happened to be the main reason I booked our stay. It's winter in Joshua tree - the only way to enjoy yourself is through staying warm by a jacuzzi or fire. When the host arrived she did give a complimentary smores kit and additional firewood which sort of made up for a big part of the experience. But I STILL to this day have bed bug scars on my legs and through my trip to Australia over a month after our experience which is undeniably unacceptable. The host has not been responsive to try discount an overpriced accommodation. Book elsewhere.
Crystal C.
Stayed 1 night in Nov 2023