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"We loved our stay here! The rooms and facilities were well appointed and kept very clean! The employees do a wonderful job and are so friendly. The building is older but well maintained, aside from a few maintenance issues (no hot water x1 day, non flushable toilet) the room was lovely, and the small issues we had were dealt with very quickly. The beach is beautiful and there are plenty of chairs there and at the pool, but if you want good spots you have to play the towel reservation game and get up early to get them. They could use more palapas at the beach for shade. The gym is open 24/7 and is really good! Nice and cool in there and a ton of machines and equipment is in good condition. The spa was nice we did get massages, they were just OK I would not recommend the spa here they tried but the massage was lacking and not relaxing. BRING your sunscreen! The bottle was $43 USD! Ridiculously overcharge in that gift shop. if you really need something, walk 3/4 mile north down the beach to 7-11 by coco bongo and there’s also a pharmacy there . The restaurants were all very good, especially for all inclusive. Our favorite was the Italian for dinner and Azul for breakfast. The coffee shop is adorable and they have delicious snacks for those off hours in between when the restaurants are You are within a mile of downtown Cancun is you’re into the nightlife and only about 30 mins from the airport. All in all I recommend Sunscape and would return!"

"Our vacation was AWESOME! The resort is large enough for privacy but compact enough to allow easy access to all amenities. The room was beautiful and food was on point. The staff is amazing and go out of way to make sure everything is to our liking."

"Everything was exceptional "

"great customer service and friendly staff. The room in clean and various choice for kids meal"

"Great view. Great resort. Friendly staff. "

"Amazing hotel with a fantastic atmosphere! Everything was very clean, the food and service were excellent, and the staff was incredibly attentive. All the amenities were top-notch. Would definitely stay again!"

"Beautiful hotel, great staff very friendly, clean. Close to the airport. Pools very nice. Restaurants and food good quality."

"Resort was beautiful and had all the amenities you could want. Staff was very friendly and attentive. Very good stay!"

"Everything"