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Best Western Plus Heritage Rail Inn & Suites

3.0 star property
Travelers balance rest and play at this downtown hotel, where the 24-hour gym energizes and the lobby's crackling fireplace offers perfect relaxation.

Choose dates to view prices

Located in heritage-rich downtown, Best Western Plus Heritage Rail Inn & Suites welcomes visitors with to-go breakfast options. Guests can unwind in the 24-hour fitness center after exploring the area or use the convenient laundry facilities that add practicality to their stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is AU$157
includes taxes & fees
28 May - 29 May

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About this property

Best Western Plus Heritage Rail Inn & Suites

  • Property highlights
  • Take advantage of free on-the-go breakfast, laundry facilities and a fireplace in reception at Best Western Plus Heritage Rail Inn & Suites. Stay connected with free in-room WiFi, and guests can find other amenities, such as a 24-hour gym.
  • Other perks include:
    • A seasonal outdoor pool
    • Free self-parking
    • An electric car charging station, a TV in reception and smoke-free property
    • A banquet hall, a 24-hour front desk and ATM/banking services
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All 134 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to perks such as free WiFi and desk chairs. Guest reviews speak positively of the cleanliness rooms at the property.
  • More conveniences in all rooms include:
    • Bathrooms with free toiletries and hairdryers
    • 32-inch flat-screen TVs with premium channels
    • Fridges, microwaves and housekeeping

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher

We should mention

The seasonal pool will be open from 31 May to 04 September
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Best Western Plus Heritage Rail Inn & Suites have a pool?

Yes, this property has a seasonal outdoor pool.

How much does it cost to stay at Best Western Plus Heritage Rail Inn & Suites?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Heritage Rail Inn & Suites on 28 May 2026 start from AU$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Heritage Rail Inn & Suites pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 35 per pet, per night. Service animals are exempt from fees.

How much is parking at Best Western Plus Heritage Rail Inn & Suites?

Self-parking is free at this property.

What time is check-in at Best Western Plus Heritage Rail Inn & Suites?

Check-in start time: 3 PM; check-in end time: anytime.

What time is check-out at Best Western Plus Heritage Rail Inn & Suites?

Checkout is at 11 AM.

Where is Best Western Plus Heritage Rail Inn & Suites located?

Situated in York, this hotel is 0.5 mi (0.8 km) from The Heights and within 3 miles (5 km) of Wellspan Health and William Kain Park. Jacobus Nature Park and Jacobus Borough Municipal Office are also within 3 miles (5 km).

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Reviews

Reviews

9.0

Wonderful

9.0

Cleanliness

8.6

Amenities

9.2

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 240 out of 375 reviews
Rating 8 - Good. 82 out of 375 reviews
Rating 6 - Okay. 33 out of 375 reviews
Rating 4 - Poor. 11 out of 375 reviews
Rating 2 - Terrible. 9 out of 375 reviews

Reviews

Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, quiet. Gas and food right nearby. Minifridge in the room had a separate freezer which is a big win for me.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Therese

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very clean. Rooms were nice and clean. Bathroom was a little tight, but room size was good. We enjoyed our stay. Nice Breakfast.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, amenities, property conditions & facilities
Very nice comfortable room. Room wasn’t ready during check in time but the staff extended our stay to accommodate, thanks for the peace of mind and relaxation.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Janet

Liked: Cleanliness, property conditions & facilities
Room was very clean couldn’t even tell there was a dog in it previous to us. Staff very nice.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, property conditions & facilities
Clean room, friendly, helpful desk staff, great breakfast.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

KATHLEEN

Liked: Cleanliness, amenities, property conditions & facilities
The staff were very nice and the room was very clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

REBECCA

Liked: Cleanliness, staff & service, amenities
Clean rooms comfortable beds, great breakfast. Employees very sociable and accommodating. Thanks
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable room. Friendly staff. Excellent breakfast each morning! Would definitely stay here again.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice weekend stay

Lovely staff and easy check in. Room was clean and they were courteous to close the hall doors to lobby so it was quiet at night.
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Heather

Liked: Staff & service, amenities
The staff are very nice. Check in was a breeze. The breakfast always has a nice variety. It is getting just an okay this time, because it seems the floor we stayed on needs some updating. We stay at this hotel when we are in town to visit our daughter. So we are frequent flyers here.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The receptionist was very friendly and welcoming when I checked in. My room was clean and nice. The only issue I had was the water pressure in the shower was disappointing.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean hotel with comfortable bed
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food was hot and plentiful. Staff couldn’t have been nicer. Whole facility like new and very clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family vacation in York

It was a very clean, friendly, comfortable place to stay for the long weekend! Breakfast in the morning was wonderful lots of different options and choices.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel. Clean, safe, and friendly staff. But what sold me was the gym - best I’ve ever seen in a US hotel. Full power rack, York free weights up to 110, and many kettlebells. Awesome place! Will stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Friendly staff. Clean rooms Great continental breakfast Staff were great
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and staff. Breakfast was very good.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, rooms were comfortable and clean.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here during a sold out weekend for a music festival and the staff was great, the grounds were clean, and the overall experience was 10/10!
Stayed 3 nights in May 2025
Verified

8/10 Good

Terri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice ,friendly staff. Comfortable room. No fan in bathroom but mirror didn't fog up.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, beds were comfy! bedding and towels were super soft. Breakfast was great and the hospitality was top notch
Stayed 2 nights in May 2025
Verified

6/10 Okay

Terry

The HVAC unit was extremely loud. There were two screws protruding up from floor that caught bottom of door every time door was opened or closed - this should be addressed asap for safety of guests. Breakfast was great! Staff was welcoming.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The environment around the building is very clean.
Stayed 5 nights in Jul 2025
Verified

6/10 Okay

Arlene

Liked: Cleanliness
The staff was very friendly but the hotel itself needed improvements. The was a stale smell in the hallways. When we entered our room it was very cold and not obvious how to run the heat. (The thermostat on the wall didn’t go on. There was an actual unit by the window.) The shower nozzle was low on the wall and it wasn’t very hot. Breakfast was lacking and not very good. Nice gym.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, easy access to highway. Staff were friendly and welcoming.
Stayed 3 nights in Apr 2025